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Park-Hotel Hagenbeck

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park-Hotel Hagenbeck

Bar (on property)
Sauna
Sauna
Aerial view
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Hagenbeckstr. 150, Hamburg, HH, 22527
  • Hagenbeck Zoo
    4 min walk
  • Volksparkstadion
    4 min drive
  • University Medical Center Hamburg-Eppendorf
    7 min drive
  • Hamburg (HAM)
    18 min drive

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed, Non Smoking

Classic Double Room, 1 King Bed, Non Smoking

Classic Double Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hamburg - City Nord, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is €99
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Hamburg - City Nord, an IHG Hotel

About this property

Park-Hotel Hagenbeck

Family-friendly Hamburg hotel in Eimsbuettel with a fitness center
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a sauna, coffee/tea in a common area, and conference space.
Park-Hotel Hagenbeck offers 158 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and in-room fitness.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Park-Hotel Hagenbeck. During your stay, you're just a quick walk from Hagenbeck Zoo. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Some of the pet-friendly amenities this property offers include food and water bowls and pet-sitting services.
  • Free WiFi
  • Enjoy garden views while dining at Restaurant Augila
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and racquetball/squash
  • Just a 4-minute walk from Hagenbeck Zoo and 4 minutes by foot from Tropen-Aquarium Hagenbeck
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Park-Hotel Hagenbeck offers its guests a sauna, a fitness center, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

5 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Park-Hotel Hagenbeck. Limited parking is available for a fee and is offered on a first-come, first-served basis.

The hotel hosts a free manager's reception on select days.
Restaurant Augila - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Baobab Bar & Café - This bar specializes in international cuisine and serves dinner only. A children's menu is available. Open select days.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 24 per day; includes in/out privileges)
  • Extended parking on site (EUR 140 per week)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 984 ft (EUR 8 per day)
  • Street parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: EUR 28 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 38

Restaurants on site

  • Restaurant Augila
  • Baobab Bar & Café

Things to do

  • Bike parking
  • Fitness centre
  • Racquetball/squash
  • Sauna

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's dinnerware
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (6200 square feet)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 80
  • Step-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Fireplace in reception
  • Games
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products used
  • Elliptical machine
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weights
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Other gym equipment
  • Phone
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 49 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 24 per day (in/out privileges)
  • Extended parking fee: EUR 140 per week
  • Nearby parking fee: EUR 8 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 49 per day
  • Hosted evening meal: EUR 38

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
Tax ID - DE 243316294
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Lindner Park-Hotel Hagenbeck
Lindner Park-Hotel Hagenbeck Hamburg
Lindner Park-Hotel Hagenbeck Hotel
Lindner Park-Hotel Hagenbeck Hotel Hamburg
Lindner Park Hamburg
Lindner Park Hotel Hagenbeck
Park Hotel Hagenbeck
Park-Hotel Hagenbeck Hotel
Park-Hotel Hagenbeck Hamburg
Lindner Park Hotel Hagenbeck
Lindner Hotel Hamburg Hagenbeck
Park-Hotel Hagenbeck Hotel Hamburg
Lindner Hotel Hamburg Hagenbeck part of JdV by Hyatt

Park-Hotel Hagenbeck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 546 out of 924 reviews" "
Rating 8 - Good. 298 out of 924 reviews" "
Rating 6 - Okay. 62 out of 924 reviews" "
Rating 4 - Poor. 9 out of 924 reviews" "
Rating 2 - Terrible. 9 out of 924 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark, Alexandria

Liked: Staff & service, amenities, property conditions & facilities
Was closed to public transportation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty legit.
Stayed 1 night in Aug 2024

2/10 Terrible

Susanne

Stayed 1 night in Jul 2024

8/10 Good

Asha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

F W P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Naveen

Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver expensive parking charges. Relaxed atmosphere. Clean and comfortable.
Stayed 14 nights in Aug 2023

10/10 Excellent

Ulrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to celebrate your birthday
I celebrated my birthday with family and friends. I couldn’t have been happier with the service and attention to detail. My guests and I were just blown away
Stayed 3 nights in Aug 2023

10/10 Excellent

john

Stayed 4 nights in Jul 2023

6/10 Okay

john

Not a lot to do near property.
Stayed 1 night in Jul 2023

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Cary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a decent hotel. Breakfast was really good. Everything else just OK.

8/10 Good

Cary

Liked: Cleanliness

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Hamburg
very nice Hotel, the stuff was very friendly, but no restaurant or room service on Sunday's.
Stayed 1 night in Aug 2022

10/10 Excellent

w

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Perfect stay and service. This hotel is ideally located, clean, excellent food and faultless
Stayed 1 night in Jul 2022

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless operation
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Stayed 1 night in May 2022

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No bar!
Bar not available/open for service several nights during stay. The mask frenzy and Covid certificate obsession in Germany is off putting. I won’t be going back in a hurry
Stayed 5 nights in Oct 2021

10/10 Excellent

Brenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location fabulous decor
The hotel was beautifully decorated and maintained. The location was perfect. Staff was always very friendly.
Stayed 8 nights in Aug 2021

6/10 Okay

Norman

Travelled with family
Liked: Room comfort
Disliked: Staff & service
It was expensive for the size of room and the facilities. For example it was rated at 4.5 stars but there was no bar. I believe it was resting on the laurels of being the hotel next to the zoo. The staff were pleasant although Covid rules were a bit over the top (perhaps their hands tied) for example everyone zealously wearing masks in public places but no hand sanitizers at each of the buffet stations. Hands are more important than masks
Stayed 1 night in Aug 2021

8/10 Good

Bjarne Kofoed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Hagenbeck zoo fine with small discount we will be back
Stayed 1 night in Aug 2021