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IntercityHotel Hamburg Hauptbahnhof

4.0 star property

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Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Restaurant
Hypo-allergenic bedding, down duvets, in-room safe, desk
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Hamburg City Hall
    ‪11 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Room, 1 Double Bed (Plus)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

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About this property

IntercityHotel Hamburg Hauptbahnhof

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Hamburg
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with safes and complimentary newspapers. Beds feature down comforters. 30-inch flat-screen televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of IntercityHotel Hamburg Hauptbahnhof's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Hamburger Kunsthalle. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Hamburg City Hall and a 3-minute drive from Hamburg Messe and Congress
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly IntercityHotel Hamburg Hauptbahnhof. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
IntercityHotel Hamburg Hauptbahnhof has a restaurant on site.
Room service is available.

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 403 out of 1003 reviews
Rating 8 - Good. 407 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
A very central hotel close to the main railway station. A very comfortable bed, good tv and bathroom. Only thing was couldn't see how to change the room temperature.
Stayed 1 night in Dec 2024

8/10 Good

Dorte Kirsten

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Very warm room with broken AC. The worst pillows ever. Hardly slept.
Stayed 1 night in Dec 2024

8/10 Good

Pernille Junge

Stayed 1 night in Dec 2024

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness
Average
Made us wait to 3pm even though they clearly had rooms and lots of people checked in from 1.30pm. No tea or coffee making facilities. Good point is the location.
Stayed 2 nights in Dec 2024

8/10 Good

Tommy Steen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing breakfast
Close to center and clean, but the restaurant was too small (we waited a long time for a free table at breakfast) and we were not even there at the period they said it was busy. Small selektion in buffet. Matress was covered in latex…
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and functional. Location is excellent for transport links and exploring the centre of Hamburg.
Stayed 1 night in Nov 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Margaret, Los Angeles

Travelled with partner
Hotel is walking distance from the train station, and near restaurants and shopping. Staff were very friendly and helpful. Room was clean and comfortable. We were in a business room on the 8th floor with a nice view.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen Lisbeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig weekendtur
Fantastisk julemarked ophold
Stayed 2 nights in Nov 2024

10/10 Excellent

CARLOS, ANTIGUO CUSCATLAN

Stayed 1 night in Nov 2024

8/10 Good

Poul

Stayed 2 nights in Nov 2024

8/10 Good

YOSHIYA

Stayed 2 nights in Nov 2024

10/10 Excellent

Hans

Stayed 2 nights in Nov 2024

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, staff & service
OVERALL GOOD AND CONVINIENT
HOTEL convinient to Trainstation and city, Room size good. Temperature in room was cool and not possible to adjust (even with the display in the room - system was not working) - I asked collegue and he had the same problem. Staff was nice - even got a watercooker from reception - room didn't have this -
Stayed 2 nights in Nov 2024

8/10 Good

Eljas

Stayed 3 nights in Nov 2024

10/10 Excellent

Søren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

nigel patrick

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Majd

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Fazel Rabi

Business traveller
Disliked: Staff & service, amenities
Their bads were very dirty and had so much and bad bugs cleanliness is under 0 locations is good staff was good.
Stayed 1 night in Oct 2024