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IntercityHotel Hamburg Hauptbahnhof

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Lobby
Restaurant
Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Hamburger Kunsthalle
    ‪1 min walk‬
  • Moenckebergstrasse
    ‪4 min walk‬
  • Jungfernstieg
    ‪9 min walk‬
  • Hamburg (HAM)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Room, 1 Double Bed (Plus)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

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Exterior

Best Western Plus Hotel St. Raphael

Free WiFi
Air conditioning
Gym
Breakfast available
4.4 out of 5, Excellent, (1006)
The price is €111
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Best Western Plus Hotel St. Raphael

About this property

IntercityHotel Hamburg Hauptbahnhof

Pet-friendly hotel connected to the convention center in Hamburg City Center with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with safes and complimentary newspapers. Beds feature down comforters. 30-inch flat-screen televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of IntercityHotel Hamburg Hauptbahnhof's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Hamburger Kunsthalle. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Miniatur Wunderland and a few minutes from Elbe Philharmonic Hall
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly IntercityHotel Hamburg Hauptbahnhof. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
IntercityHotel Hamburg Hauptbahnhof has a restaurant on site.
Room service is available.

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 25 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Shopping centre
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 1004 reviews" "
Rating 8 - Good. 414 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 42 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Stayed 1 night in Oct 2024

8/10 Good

Jean-Luc

Stayed 2 nights in Oct 2024

6/10 Okay

Elke

Too expensive - not even coffee/tea making facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Annika

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
anonym
Das Hotel war ganz OK! Zufrieden mit dem Fruehstueck. Ich uebernachte hier wieder, wenn ich in Hamburg bin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute choice!
I came to this hotel because my original hotel was unacceptable. As a last minute choice, I couldn't be happier with this choice. This is a conveniently located modern comfortable hotel.
Stayed 2 nights in Oct 2024

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent Hotel
Stayed 3 nights in Sep 2024

6/10 Okay

Hien

Stayed 1 night in Oct 2024

6/10 Okay

Susanne

Liked: Cleanliness
Disliked: Staff & service
Mini vacation
The bed was very hard and no god chairs anywhere. No where to “hang out” and the restaurant was only open for breakfast. No possibility to get a cup of coffee, this is not a 4 star hotel. God location and thats it.
Stayed 3 nights in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Paul, APO AP

Liked: Cleanliness, staff & service
Convenient to the train station
Stayed 2 nights in Oct 2024

6/10 Okay

Monica

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Zhengyu

Stayed 2 nights in Sep 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient next to the train station and a short walk to the lake in the centre of the city.
Stayed 5 nights in Sep 2024

2/10 Terrible

ken

Stayed 1 night in Sep 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff specially receiption is greatly helpful
Stayed 1 night in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and willing to help with questions and the breakfast buffet was delicious.
Stayed 2 nights in Sep 2024

6/10 Okay

Mickey

Liked: Cleanliness
Disliked: Staff & service
Super dårlig service fra frontdisk personalet!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location, but noisy and warm
This hotel was in a good spot near the train station and was handy for getting around. When we arrived it was 32 degrees heat and there was no air conditioning in this hotel, we weren't supposed to open the windows due to works ongoing outside which resulted in the room feeling a bit like a sauna. When we gave in and finally did open the windows it was hard to sleep due to the noise. On our last morning our key cards stopped working and it took 4 attempts to get us back into our room to collect our bags and passports to go home. The bathroom was clean, the room was clean and the staff were nice and friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Takahiro

Stayed 5 nights in Aug 2024

10/10 Excellent

Helen

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024