See all properties

IntercityHotel Hamburg Hauptbahnhof

4.0 star property

Choose dates to view prices

Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Lobby
Restaurant
Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Hamburger Kunsthalle
    ‪1 min walk‬
  • Inner Alster Lake
    ‪4 min walk‬
  • Moenckebergstrasse
    ‪4 min walk‬
  • Hamburg (HAM)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Room, 1 Double Bed (Plus)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby

Best Western Plus Hotel St. Raphael

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, (1004)
The price is €139
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Best Western Plus Hotel St. Raphael

About this property

IntercityHotel Hamburg Hauptbahnhof

Pet-friendly hotel connected to the convention center in Hamburg City Center with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with safes and complimentary newspapers. Beds feature down comforters. 30-inch flat-screen televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of IntercityHotel Hamburg Hauptbahnhof's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Hamburger Kunsthalle. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Hamburg City Hall and a 3-minute drive from Miniatur Wunderland
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly IntercityHotel Hamburg Hauptbahnhof. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
IntercityHotel Hamburg Hauptbahnhof has a restaurant on site.
Room service is available.

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 25 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Shopping centre
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, staff & service
OVERALL GOOD AND CONVINIENT
HOTEL convinient to Trainstation and city, Room size good. Temperature in room was cool and not possible to adjust (even with the display in the room - system was not working) - I asked collegue and he had the same problem. Staff was nice - even got a watercooker from reception - room didn't have this -
Stayed 2 nights in Nov 2024

8/10 Good

Eljas

Stayed 3 nights in Nov 2024

10/10 Excellent

Søren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

nigel patrick

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Majd

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Fazel Rabi

Business traveller
Disliked: Staff & service, amenities
Their bads were very dirty and had so much and bad bugs cleanliness is under 0 locations is good staff was good.
Stayed 1 night in Oct 2024

8/10 Good

Kjell

Travelled with group
Stayed 2 nights in Oct 2024

10/10 Excellent

Varun

Liked: Staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Roland

Stayed 1 night in Oct 2024

8/10 Good

Jean-Luc

Stayed 2 nights in Oct 2024

6/10 Okay

Elke

Too expensive - not even coffee/tea making facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Annika

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
anonym
Das Hotel war ganz OK! Zufrieden mit dem Fruehstueck. Ich uebernachte hier wieder, wenn ich in Hamburg bin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute choice!
I came to this hotel because my original hotel was unacceptable. As a last minute choice, I couldn't be happier with this choice. This is a conveniently located modern comfortable hotel.
Stayed 2 nights in Oct 2024

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent Hotel
Stayed 3 nights in Sep 2024

6/10 Okay

Hien

Stayed 1 night in Oct 2024

6/10 Okay

Susanne

Liked: Cleanliness
Disliked: Staff & service
Mini vacation
The bed was very hard and no god chairs anywhere. No where to “hang out” and the restaurant was only open for breakfast. No possibility to get a cup of coffee, this is not a 4 star hotel. God location and thats it.
Stayed 3 nights in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Paul, APO AP

Liked: Cleanliness, staff & service
Convenient to the train station
Stayed 2 nights in Oct 2024

6/10 Okay

Monica

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Zhengyu

Stayed 2 nights in Sep 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient next to the train station and a short walk to the lake in the centre of the city.
Stayed 5 nights in Sep 2024