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Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Atlantic Hamburg, Autograph Collection. During your stay, you're just a quick walk from Alster Lakes. You'll find features such as free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 14 minutes by foot from Hamburg City Hall and a 4-minute drive from Miniatur Wunderland
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Atlantic Hamburg, Autograph Collection ratings based on 55 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Atlantic Hamburg, Autograph Collection

Everyone (33) Couples (9) Family (2)
4 out of 5

Posted by on 26 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Ihr Team vom Hotel Atlantic Kempinski Hamburg

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt im Hotel Atlantic Kempinski Hamburg und dafür, dass Sie sich die Zeit genommen haben, uns Ihre Gästebewertung zu übermitteln. Wir freuen uns sehr, dass Sie mit unseren Leistungen zufrieden waren. Wir freuen uns schon jetzt auf Ihren nächsten Aufenthalt und stehen Ihnen bei Fragen oder Wünschen jederzeit gerne zur Verfügung. Mit herzlichen Grüßen Ihr Team vom Hotel Atlantic Kempinski Hamburg

5 out of 5
Wunderbares Hotel, nettes Personal, bei dem man sich sofort wohl und angekommen fühlt. Als einzigen Punkt könnte man den Teppichboden im Zimmer bemängeln, der nicht ganz dem hohen Standard der übrigen Einrichtung entspricht.

Posted by on 31 Mar 2024

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4 out of 5

Posted by on 13 Mar 2024

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5 out of 5

Posted by on 15 Jul 2023

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5 out of 5
Excellent Grand Hotel, impeccably renovated, great service and excellent food, especially in the health & grill restaurant

Posted by on 1 Jul 2023

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5 out of 5
Sehr gut

Posted by on 11 Apr 2023

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5 out of 5
Die Einrichtung lädt zur Erholung ein, ebenso wie die Bar.

Posted by on 10 Apr 2023

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4 out of 5
Gut geführtes elegantes Hotel, zentral gelegen. Der Pool ist sensationell! Im Hotel wurde gerade renoviert.

Posted by on 29 Aug 2020

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Comment from Hotel Management

30 Aug 2020 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für Ihre Zeit, uns Ihre Eindrücke zu schildern. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und eine entspannte Zeit in Hamburg hatten. Gerne begrüßen wir Sie bald einmal wieder im weißen Schloss an der Alster. Herzliche Grüße aus Hamburg Ihr Hotel Atlantic Team

5 out of 5
Obwohl die Situation wegen Covid-19 und des Umbaus unheimlich schwierig ist, gibt sich das Personal grosse Mühe, das Beste zu geben und den Aufenthalt so angenehm wie möglich zu gestalten.

Posted by , from Schweiz on 28 Jun 2020

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Comment from Hotel Management

28 Jun 2020 by Hotel Atlantic

Sehr verehrter Gast, liebe Susi, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für die Schilderung Ihrer Eindrücke. Wir freuen uns sehr, dass Sie Ihre Zeit bei uns und in Hamburg genießen konnten. Gerne begrüßen wir Sie einmal wieder im weißen Schloss an der Alster und senden die besten Grüße aus der Hansestadt. Ihr Hotel Atlantic Team

3 out of 5
Das Hotel wird derzeitig umgebaut. Es ist eine Riesen-Baustelle. Der Service war "okay", aber nicht wirklich hervorragend. Das Zimmer allerdings super

Posted by , from Schweiz on 21 Jun 2020

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Comment from Hotel Management

21 Jun 2020 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für die Schilderung Ihrer Eindrücke. Wir bedauern, dass Sie Ihren Aufenthalt nicht vollends genießen konnten. Bitte seien Sie versichert, dass wir Ihr Feedback sehr ernst nehmen und die angesprochenen Punkte bereits intern aufgegriffen haben, um uns in der Zukunft weiterhin zu verbessern. Gerne begrüßen wir Sie einmal wieder im weißen Schloss an der Alster und senden die besten Grüße aus der Hansestadt. Ihr Hotel Atlantic Team

About the Hotel Atlantic Hamburg, Autograph Collection

Location An der Alster 72-79, Hamburg, 20099

Renovations + Closures

The property will be renovating from 1 September 2024 to 1 January 2026 (completion date subject to change). The following areas are affected:

  • Spa
  • Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4080 square feet (379 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Atlantic Hamburg, Autograph Collection. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • 4080 sq ft of conference space
  • 379 sq. m of conference space
  • Built in 1909
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (0.6 km / 0.4 mi)
  • Metro station: North Central U-Bahn (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Atlantic Hamburg, Autograph Collection offers 221 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to noon.

Atlantic Grill & Health – On-site restaurant.

Atlantic Restaurant – On-site fine-dining restaurant. Open selected days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals on site
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Atlantic Hamburg, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Pet Policy

  • Pets: EUR 39 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 21 for children
  • Airport shuttle fee: EUR 160 per vehicle (return, maximum occupancy 2)
  • Airport shuttle fee per child: EUR 160 (return)
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 39 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantic Hotel Kempinski
  • Atlantic Kempinski
  • Atlantic Kempinski Hamburg
  • Hamburg Kempinski Hotel Atlantic
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Hamburg Atlantic Kempinski
  • Kempinski Atlantic
  • Kempinski Hotel Hamburg Atlantic
  • Kempinski Atlantic Hotel Hamburg
  • Hamburg Kempinski Atlantic Hotel
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Atlantic Hamburg, Autograph Collection Hotel
  • Hotel Atlantic Hamburg, Autograph Collection Hamburg
  • Hotel Atlantic Hamburg, Autograph Collection Hotel Hamburg

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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