Hampton by Hilton Hamburg City Centre

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Hamburg • 1 Room

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4.5 out of 5

Wonderful!

See all 10 ebookers Reviews

"Great hotel 10 min walk to underground to get around the city. Room facing back of road was super quiet. Good breakfast options for vegans. Staff supe ... " More

By a verified traveller on Tue 30 May 2023

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Family Room, 1 Queen Bed (Family)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hampton by Hilton Hamburg City Centre. During your stay, you'll be connected to a railway/underground station and just a quick walk from Museum of Arts and Crafts Hamburg. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

Free buffet breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Self-parking available for a fee
Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
On-site recreation includes a gym and bicycles to rent
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Hampton by Hilton Hamburg City Centre ratings based on 10 Verified Reviews

Review Summary

4.5 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 5.0 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Hampton by Hilton Hamburg City Centre

5 out of 5

Great hotel 10 min walk to underground to get around the city. Room facing back of road was super quiet. Good breakfast options for vegans. Staff super polite and professional

Posted by Simon on 30 May 2023

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Comment from Hotel Management

30 May 2023 by Celine

Dear Guest,thank you so much for taking the time to leave a positive review regarding your stay at the Hampton by Hilton Hamburg City Centre.We are delighted about your kind words and make sure to pass this on to our staff.Furthermore, we hope to welcome you here again very soon and wish you a pleasant day!Kind regards,Guest Service Team

5 out of 5

Lovely hotel staff were friendly and efficient. Great room high quality cimfy bed good breakfast. Only issue was nearest train znd underground a good 15 minute walk away was an issue as i have some mobility issues. But otherwise a great hotel highly recommended.

Posted by Simon on 28 Mar 2022

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Comment from Hotel Management

29 Mar 2022 by Konrad Breisig

Dear Guest, thank you very much for your review. We are delighted that you had a pleasant stay with us and we look forward to welcoming you back to the Hampton by Hilton Hamburg City Centre soon. Stay healthy. Sincerely, Your Hampton Team

4 out of 5

Sehr freundliches personal

Posted by Michael on 27 Apr 2023

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Comment from Hotel Management

27 Apr 2023 by celine

Guten Tag Michael,vielen Dank für Ihre Bewertung für den Aufenthalt im Hampton by Hilton Hamburg City Centre. Wir danken herzlichst für das positive Feedback und leiten dies gern an alle Mitarbeiter weiter. Weiterhin hoffen wir Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen einen angenehmen Aufenthalt. Mit freundlichen GrüßenGuest Service Assistant

5 out of 5

Gut erschlossen mit dem ÖV. Gutes Frühstück, Freundliches Personal

Posted by a verified traveller on 4 Mar 2020

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Comment from Hotel Management

15 Mar 2020 by Gabriel Le Roux

Sehr Geerhtre Gast, Wir freuen uns dass ihr hat bei uns ein schönes Aufenthalt geniessen hätte. Wir hoffen um ihr für ein folgendes Aufhenthalt in Hamburg zu begrüßen Dürfen. Das Hampton by Hilton Team.

5 out of 5

Schöne Zimmer gutes Frühstückbuffet leider nicht ganz zentral bis zum HBF Hamburg ungefähr 15 gehminuten aber noch im Rahmen. Im grossen und ganzen kann ich das Hotel wärmstens empfehlen.

Posted by a verified traveller on 17 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by GB

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns eine Bewertung zu hinterlassen. Wir freuen uns zu hören, dass Ihnen der Aufenthalt in unserem Hotel gefallen hat und hoffen Sie bald wieder als Gast begrüßem zu dürfen. Mit freundlichen Grüßen Hampton By Hilton Hamburg City Center

4 out of 5

Sehr ruhig, modern eingerichtet, sehr freundliches Personal

Posted by a verified traveller on 3 Oct 2019

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Comment from Hotel Management

21 Nov 2019 by w

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt in unserem Hampton by Hilton Hamburg City Centre und für Ihre Bewertung. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Filipe Santos General Manager

4 out of 5

Wir hatten ein schöner Ausblick im 7.Stock zum Kanal mit einem Französischem Balkon! Wir hatten ein grosses Badezimmer bekommen sehr schön modern und sauber! Nahe am Bahnhof!

Posted by a verified traveller on 7 Jul 2019

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4 out of 5

Könnte etwas sauberer sein. Mehr Schrankfläche zum ablegen.

Posted by a verified traveller on 3 Jun 2019

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Comment from Hotel Management

7 Jun 2019 by tr

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt in unserem Hampton by Hilton Hamburg City Centre und für Ihre Bewertung. Wir freuen uns sehr darüber, dass Sie einen angenehmen Aufenthalt in unserem Hause hatten. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Filipe Santos General Manager

4 out of 5

modern, praktisch eingerichtet, sauber, schneller Check-in und Check-out.

Posted by a verified traveller on 22 May 2019

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Comment from Hotel Management

24 May 2019 by tr

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt in unserem Hampton by Hilton Hamburg. Wir hoffen Sie bald wieder in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen Filipe Santos General Manager

5 out of 5

Super Hotel! Sauber, komfortabel und freundliches Personal!

Posted by piranha, from st. gallen, ch on 8 Dec 2018

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About the Hampton by Hilton Hamburg City Centre

Location Nordkanalstrasse 18, Hamburg, 20097

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hampton by Hilton Hamburg City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Hamburg hotel is smoke free.

1 building
161 guestrooms or units
4 levels
Built in 2017
Buffet breakfast (free)
Deli
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Food/drink service (free)
Terrace
Newspapers in lobby (free)
Lift
No smoking on site
Water dispenser
Bar or lounge
1 conference room
Dining venue

Family Friendly Amenities

Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

Train station: Hamburg Central Station (1.5 km / 0.9 mi)
Metro station: Steinstrasse U-Bahn (0.7 km / 0.4 mi)
Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton Hamburg City Centre offers 161 air-conditioned accommodations with laptop-compatible safes and a safe. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

LED television
Coffee maker
Hypo-allergenic bedding
Shower
Cots (free)
Housekeeping (daily)
Local calls (free)
Hairdryer
Laptop safe
Toiletries (free)
Desk
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Change of bedsheets (on request)
Travel cot

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Hampton by Hilton Hamburg City Centre has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Well-lit path to entrance
Wheelchair-accessible registration desk
Stair-free path to entrance
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!

Pet Policy

Pets: EUR 20 per pet, per night
Maximum 1 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Comprehensive recycling policy
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Protective clothing is not available to guests
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Debit cards
No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self-parking fee: EUR 24 per day
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hampton Hilton Hamburg City Centre Hotel
Hampton Hilton Hamburg City Centre
Hampton Hilton Hamburg City
Hampton By Hilton Hamburg City
Hampton by Hilton Hamburg City Centre Hotel
Hampton by Hilton Hamburg City Centre Hamburg
Hampton by Hilton Hamburg City Centre Hotel Hamburg

You should know

Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.