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"The hotel is located a 5 minute walk from the Altona metro. A day ticket for the central area which includes the airport for family of 5 is €12 ! ... " More

By a verified traveller on Sun 15 Apr 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Commerz Hamburg. During your stay, you'll be within walking distance of Fish Market. You'll find features such as free WiFi in public areas and self-parking (surcharge).

  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • Just a 3-minute drive from St. Pauli Piers and a few minutes from Fish Market

Hotel Commerz Hamburg ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Commerz Hamburg

Everyone (14) Couples (1) Family (1)
4 out of 5

A good hotel, fair price, great location and decen

Pros: Positives – Good location – a few mins walk from Metro, attractive enough, and decent size with good facilities.
Cons: Negatives – No air con or lift.. I reported a broken light bulb but it was never repaired.
Location: Loads....
The hotel is located a 5 minute walk from the Altona metro. A day ticket for the central area which includes the airport for family of 5 is €12 ! We stayed in the hotel for 3 nights in April 2018. The cost was good by Hamburg standards. It does not have air con and we found it rather hot sometimes and the controls are not very effective. Our flat screen medium sized TV had one English news channel. The wifi worked well on all of our devices as did out roaming when out and about in Hamburg. Facilities included a large king bed and a single, TV, fridge, chairs, wardrobe etc. There was a decent sized bathroom with an effective shower. Toilet, etc. A hair dryer was provided. There was no lift. The staff were generally friendly and helpful. I reported a broken light bulb but it was never repaired. Breakfast was from 7 to 10 and a typical but good quality continental offering was available. Tea/coffee/juice, boiled eggs, some fruit, natural yogurt, selection of breads and cold meets, cereals, etc. Great. All in all I would give them 9 out of 10 and would stay there again provided it was not at peak season as far as temperature was concerned.

Posted by , from North Shields on 15 Apr 2018

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4 out of 5

Great location, comfortable, clean

Clean, comfortable,very good breakfast, lots of hot water, friendly staff, good location, excellent value.WiFi ok no smell of smoke. Small room, no lift.

Posted by , from somerset on 6 Mar 2018

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4 out of 5

Posted by , from Walde on 9 Jun 2024

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5 out of 5
Rundum ein Hotel familiär gehalten, wo ich mich schon das 3. Jahr wohl fühle.

Posted by on 12 Oct 2019

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5 out of 5

Posted by on 20 Sep 2019

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3 out of 5
Es gibt keinen Aufzug, die Treppen sind sehr lang und steil. Mit viel Gepäck für etw. ältere Menschen nicht zu empfehlen! Im ersten Stock nur Zimmer zur viel befahrenen Strasse hin ! Alles sehr ringhörig.

Posted by on 2 Sep 2019

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4 out of 5

Posted by on 1 Oct 2018

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4 out of 5

Einfach, aber gut!

Dieses Hotel ist sehr empfehlenswert für einen Kurzaufenthalt in Hamburg! Die Lage ist super, direkt beim Bahnhof Altona, somit überall und sämtliche Sehenswürdigkeiten schnell erreichbar. Wer es gerne einfach hat, und das Zimmer nur zum übernachten braucht, ist hier völlig richtig. Das Frühstück ist ausreichend, wobei mir die Früchteauswahl zu wenig war, da nur Äpfel. Das Personal ist sehr freundlich und hilfsbereit. Ich werde wieder in dieses Hotel gehen!

Posted by , from Zürich on 9 May 2018

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3 out of 5
In Anbetracht des günstigen Preises war das Hotel so weit o.k. Der fehlende Fahrstuhl ist für ältere Reisende allerdings ein Problem. Das Frühstück ist einfach aber ausreichend.

Posted by on 20 Apr 2018

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1 out of 5

Nicht empfehlenswert

Zimmer war nicht sauber, unangenehmer Geruch im Bad, es gab nur ein Zimmer mit zwei Einzelbetten, obwohl Doppelzimmer gebucht worden war, Heizung ließ sich nicht regulieren und lief die ganze Nacht auf höchster Stufe trotz Beschwerde und Nachfrage an der Rezeption ließ sich dies nicht ändern

Posted by , from Berlin on 2 Apr 2018

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About the Centrum Hotel Commerz am Bhf Hamburg Altona

Location Lobuschstr. 26, Hamburg, HH 22765

Property Features

As a guest of Hotel Commerz Hamburg, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Commerz Hamburg also features 24-hour room service and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Hamburg hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hamburg-Altona Station (1.1 km / 0.7 mi)
  • Metro station: Königstraße S-Bahn (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Commerz Hamburg offers 20 accommodations with minibars and a hairdryer. This individually decorated accommodation includes desks. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique decor

Food & Drink

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Marina nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 38.0 per night.
  • Cots (infant beds) are available for EUR 38.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night (in/out privileges)
  • In-room safe fee: EUR 3 per day
  • Crib (infant bed) fee: EUR 38.0 per night
  • Rollaway bed fee: EUR 38.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrum Commerz am Bhf Hamburg Altona
  • Centrum Commerz Bhf
  • Centrum Hotel Commerz am Bhf Hamburg Altona
  • Centrum Hotel Commerz Bhf
  • Centrum Hotel Commerz am Bhf
  • Centrum Commerz am Bhf
  • Hotel Commerz Hamburg Hotel
  • Hotel Commerz Hamburg Hamburg
  • Hotel Commerz Hamburg Hotel Hamburg
  • Centrum Hotel Commerz am Bhf Hamburg Altona
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