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Hakone Retreat villa 1/f

4.0 star property
VIP Access

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Photo gallery for Hakone Retreat villa 1/f

Exterior
1 bedroom, premium bedding, down duvets, memory-foam beds
1 bedroom, premium bedding, down duvets, memory-foam beds
Separate bathtub and shower, spring water bathtub, designer toiletries
Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
Sengokuhara 1286-116, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Sengokuhara Onsen
    ‪6 min walk‬
  • Hakone Venetian Glass Museum
    ‪8 min walk‬
  • Pola Museum of Art
    ‪3 min drive‬
  • Atsugi Air Base (NJA)
    ‪90 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for [Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

  • 90 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for [Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

  • 120 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for [New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 120 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

Separate bathtub and shower, spring water bathtub, designer toiletries

SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

  • 150 sq m
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

Private hot spring Suite room, Non Smoking (2 beds) [Yuragi] | Living room

Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

[New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 180 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

[Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Bed

View all photos for Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi] | View from room

Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Newly opened in 2024] Private hot spring Suite room, Non Smoking (2 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (2 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (2 beds) [Ibuki]

  • 90 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

1 bedroom, premium bedding, down duvets, memory-foam beds

Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

  • 90 sq m
  • Sleeps 4
  • 4 Large Twin Beds

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Room

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  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1281)
The price is €578
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Hakone Retreat villa 1/f

Boardwalk/promenade Hakone hotel in Sengokuhara with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Hakone Retreat villa 1/f offers 18 accommodations with fireplaces and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and designer toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Hot springs and complimentary bicycles are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

During your stay at Hakone Retreat villa 1/f, you're just a quick walk from Sengokuhara Onsen. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine while dining at 料亭　俵石
  • Japanese breakfast served daily for a fee
  • Indulge with hot stone massages, facials, or body scrubs at the spa
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes hot springs, complimentary bicycles, and hiking/biking trails
  • Just a 4-minute drive from Ōwakudani and 10 minutes from Hakone Kowakien Yunessun
Hakone Retreat villa 1/f offers its guests a full-service spa, hot springs, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and an arcade/game room are also featured at Hakone Retreat villa 1/f. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

For a fee, guests can enjoy Japanese breakfast daily from 7:30 AM to 9:30 AM.
料亭　俵石 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
WOODSIDE dining - This restaurant specializes in farm to table cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Japanese breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 4719 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 料亭　俵石
  • WOODSIDE dining

Things to do

  • Arcade/games room
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Shopping

Family friendly

  • Arcade/games room
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Genkan (entrance)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Spring water bath
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee grinder
  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Fireplace
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [In Room]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 4719 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to In Room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HYOSEKIKAKU Hotel Hakone
HYOSEKIKAKU Hotel
HYOSEKIKAKU Hakone
Nest Inn Villa Suite
Nest Hakone Villa Suite
Hakone Retreat Villa 1/f Hotel
Retreat Villa 1/f Hotel
Retreat Villa 1/f
Hotel Hakone Retreat Villa 1/f Hakone
Hakone Hakone Retreat Villa 1/f Hotel
Hotel Hakone Retreat Villa 1/f
Hakone Retreat Villa 1/f Hakone
HYOSEKIKAKU
Nest Inn Hakone Villa Suite
Hakone Retreat villa 1/f Hotel
Hakone Retreat villa 1/f Hakone
HAKONE RETREAT VILLA by Onko Chishin
Hakone Retreat Villa 1/f Adults Only
Hakone Retreat villa 1/f Hotel Hakone

Hakone Retreat villa 1/f Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 69 reviews
Rating 8 - Good. 6 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and unique property
Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mellani

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Spencer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daisy, Northridge

Stayed 3 nights in Jul 2024

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staff, clean and beautiful location
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. We will be back.
Stayed 1 night in Jun 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!
Stayed 1 night in Apr 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Barry

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okcs Retreat Hakone Villa Reciew
Without question, Okcs Retreat Hakone Villa was the most gorgeous resort stay my wife and I have had in our lifetime. Stepping into the cabin was an otherworldly experience; the fresh smell of mixed pine and cedar throughout was marvelous and having the experience of enjoying private onsen provided us the calmness we were looking for after the hustle and bustle of both Tokyo and Kyoto. The experiences of staying with this resort accentuates and celebrates the landscape it surrounds, in tandem, inviting those who stay here a beautifully characteristic landscape of the rural Japanese mountains. The beauty of Hakone wouldn’t have felt as special without having stayed here. Thank you so very much for a wonderful and beautiful memories my wife and I can share indefinitely.
Stayed 2 nights in Jun 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,
Stayed 2 nights in Mar 2023

10/10 Excellent

Juna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て素敵だったのですが、一番感動したのがスタッフのみなさんのホスピタリティでした。スタッフの皆さんがいるからこその箱根リトリートだと思いました。本当にありがとうございました。
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.Not too far away from Attractions.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
You should look elsewhere
The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Loved the location and had the most relaxing time here!
Stayed 2 nights in Nov 2018