Hakone Retreat villa 1/f

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Retreat villa 1/f

Exterior
Balcony view
1 bedroom, premium bedding, down duvets, memory-foam beds
1 bedroom, premium bedding, down duvets, memory-foam beds
Separate bathtub and shower, spring water bathtub, designer toiletries

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Sengokuhara 1286-116, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Sengokuhara Onsen
    6 min walk
  • Hakone Venetian Glass Museum
    8 min walk
  • Pola Museum of Art
    3 min drive
  • Atsugi Air Base (NJA)
    90 min drive

Room options

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

  • 90 sq m
  • Sleeps 3
  • 2 Large Twin Beds

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

  • 120 sq m
  • Sleeps 3
  • 2 Large Twin Beds

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 120 sq m
  • Sleeps 2
  • 2 Large Twin Beds

SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

  • 150 sq m
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

[New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 180 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

  • Sleeps 4
  • 4 Large Twin Beds

Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (2 beds) [Ibuki]

  • 90 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

  • 90 sq m
  • Sleeps 4
  • 4 Large Twin Beds

Similar properties

About this property

Hakone Retreat villa 1/f

Boardwalk/promenade Hakone hotel in Sengokuhara with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Hakone Retreat villa 1/f offers 18 accommodations with fireplaces and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and designer toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Hot springs and complimentary bicycles are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

During your stay at Hakone Retreat villa 1/f, you're just a quick walk from Sengokuhara Onsen. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine while dining at 料亭 俵石
  • Japanese breakfast served daily for a fee
  • Indulge with facials, hot stone massages, or body treatments at the spa
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes hot springs, complimentary bicycles, and hiking/biking trails
  • Just a 4-minute drive from Ōwakudani and 10 minutes from Hakone Kowakien Yunessun
Hakone Retreat villa 1/f offers its guests a full-service spa, hot springs, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and an arcade/game room are also featured at Hakone Retreat villa 1/f. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

For a fee, guests can enjoy Japanese breakfast daily from 7:30 AM to 9:30 AM.
料亭 俵石 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
WOODSIDE dining - This restaurant specializes in farm to table cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Japanese breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 4719 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 料亭 俵石
  • WOODSIDE dining

Things to do

  • Arcade/games room
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Shopping

Family friendly

  • Arcade/games room
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Genkan (entrance)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Spring water bath
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee grinder
  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Fireplace
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [In Room]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 4719 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to In Room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HYOSEKIKAKU Hotel Hakone
HYOSEKIKAKU Hotel
HYOSEKIKAKU Hakone
Nest Inn Villa Suite
Nest Hakone Villa Suite
Hakone Retreat Villa 1/f Hotel
Retreat Villa 1/f Hotel
Retreat Villa 1/f
Hotel Hakone Retreat Villa 1/f Hakone
Hakone Hakone Retreat Villa 1/f Hotel
Hotel Hakone Retreat Villa 1/f
Hakone Retreat Villa 1/f Hakone
HYOSEKIKAKU
Nest Inn Hakone Villa Suite
Hakone Retreat villa 1/f Hotel
Hakone Retreat villa 1/f Hakone
HAKONE RETREAT VILLA by Onko Chishin
Hakone Retreat Villa 1/f Adults Only
Hakone Retreat villa 1/f Hotel Hakone

Hakone Retreat villa 1/f Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 64 reviews" "
Rating 8 - Good. 5 out of 64 reviews" "
Rating 6 - Okay. 3 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daisy, Northridge

Stayed 3 nights in Jul 2024

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staff, clean and beautiful location
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. We will be back.
Stayed 1 night in Jun 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!
Stayed 1 night in Apr 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Barry

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okcs Retreat Hakone Villa Reciew
Without question, Okcs Retreat Hakone Villa was the most gorgeous resort stay my wife and I have had in our lifetime. Stepping into the cabin was an otherworldly experience; the fresh smell of mixed pine and cedar throughout was marvelous and having the experience of enjoying private onsen provided us the calmness we were looking for after the hustle and bustle of both Tokyo and Kyoto. The experiences of staying with this resort accentuates and celebrates the landscape it surrounds, in tandem, inviting those who stay here a beautifully characteristic landscape of the rural Japanese mountains. The beauty of Hakone wouldn’t have felt as special without having stayed here. Thank you so very much for a wonderful and beautiful memories my wife and I can share indefinitely.
Stayed 2 nights in Jun 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,
Stayed 2 nights in Mar 2023

10/10 Excellent

Juna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て素敵だったのですが、一番感動したのがスタッフのみなさんのホスピタリティでした。スタッフの皆さんがいるからこその箱根リトリートだと思いました。本当にありがとうございました。
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.Not too far away from Attractions.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
You should look elsewhere
The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Loved the location and had the most relaxing time here!
Stayed 2 nights in Nov 2018

10/10 Excellent

Adine, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, highly recommend. Wonderful relaxing experience
Stayed 1 night in Oct 2018

10/10 Excellent

Yi-Lin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer services ever!
I have stayed at many high end resorts around the world and this is by far the best services I’ve ever received. On the day of check in/check out they picked me up / dropped me off from /at Odawara Station which is a 40 minutes drive from the property each way. They even gave me an umbrella while dropping me off because it was raining that day. Now to the the dining experiences, I opted for the Japanese style dining option and had dinner, breakfast and lunch at the resort. The food and sake was so good! I know lot of guests talked about how small the options are, but that’s just how Japanese style meals are supposed to be so no complains to that. The service was fantansic each time, I know it’s Japan and they are known for great customer service but every staff at the resort went above and beyond for me. Additional to that, before I headed out for dinner on the first night, it started raining really hard, they sent a staff to my villa and deliver a pair of rain boots and took me to the main building. Very thoughtful of them so I didn’t have to get wet. Honestly it was foggy and rainig since day one but I didn’t even bother to go out to explore Hakone because I loved the villa and it had everything you would need. I just spent lots of time relaxing in the private Onsen and embracing the beautiful forest. I cannot thank enough for my experience at Hyosekikaku. It was worth every penny. Definitely will be back next time when I visit Hakone again. Thank you again!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Very romantic and private. Great place to relax.
Stayed 1 night in Apr 2018

10/10 Excellent

Rosario, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible villa/ryokan/onsen experience.
It is a perfect combination of ryokan/villas with the main house to have Japanese breakfast and dinner at Hyosekikaku, and great restaurant and cafe at Nest Inn Hakone. If you are a villa guest, you can enjoy everything. Our villa, number 7, was spacious, the deck was in front of a pond. Nature is everywhere and you have total privacy.The villas have their own onsen. You really don't have to go to the main onsen. Bathroom, beds, amenities are top notch. Main restaurant, Japanese-French fusion, which also has its own bakery, is amazing in all counts. Breakfasts are incredible. Dinner can be either fix menu or a la carte. A+ for both of them. There is a Spa in house, great services and reservations are easy to make. But, it is the staff's professionalism, sunny attitude, their willingness to go the extra mile, and the very special details they showered us with, that makes Hyosekikaku and Nest Inn Hakone a unique, restful and heart warming experience.
Stayed 4 nights in Nov 2017

10/10 Excellent

Sangji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완전한 휴식이 되었던 스테이! 기대이상으로 좋았고 주변을 걷기에도 좋았습니다. 방안에 히노키탕 와인셀러 스피커 공기청정기 벽난로까지 다 갖추어져 있어 만족스러웠습니다. 일본식 조식도 맛있었고 직원들도 모두 친절하셔서 좋은 기억뿐인 곳!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023