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Hotel Green Plaza Hakone

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Green Plaza Hakone

Hot springs
Hot springs
Twin Room, Non Smoking, Mountain View
Garden
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1244-2 Sengokuhara Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0631
  • Sengokuhara Onsen
    1 min walk
  • Ōwakudani
    15 min walk
  • Hakone Ropeway
    3 min drive
  • Atsugi Air Base (NJA)
    82 min drive

Room options

View all photos for Twin Room, Non Smoking ( 2 Person)

Twin Room, Non Smoking ( 2 Person)

Twin Room, Non Smoking ( 2 Person)

  • 29.8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, Mountain View

Twin Room, Non Smoking, Mountain View

Twin Room, Non Smoking, Mountain View

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Twin Room, Non Smoking (2 Person)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Room with Futon, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese-Style Room with Futon, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room with Open-air bath, Non Smoking, 36sqm

Twin Room with Open-air bath, Non Smoking, 36sqm

Twin Room with Open-air bath, Non Smoking, 36sqm

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

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includes taxes & fees
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About this property

Hotel Green Plaza Hakone

Hotel with free parking, near Ōwakudani
Along with a restaurant, this hotel has a coffee shop/cafe and spa services. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Hotel Green Plaza Hakone offers 123 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Hotel Green Plaza Hakone, you're just a quick walk from Sengokuhara Onsen. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Onsite recreation includes hot springs
  • Just a 1-minute drive from Ōwakudani and 8 minutes from Hakone Gora Park
  • Free train station pick-up and train station drop-off shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Green Plaza Hakone offers its guests hot springs. A train station pick-up service and a train station drop-off service are free. Spa services, a vending machine, and a garden are also featured at Hotel Green Plaza Hakone. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

Hananowa - This buffet restaurant serves breakfast and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return train station shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Hananowa

Things to do

  • Hot springs
  • Spa services

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Outdoors

  • Garden

Spa

  • Facials
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests traveling with a service animal must contact the property prior to arrival.
This property is unable to accommodate dietary restrictions. Guests with food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos, including tattoo stickers, to use the facilities.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Green Plaza Hakone
Hotel Green Plaza
Hotel Green Plaza Hakone
Hotel Green Plaza Hakone Hotel
Hotel Green Plaza Hakone Hakone
Hotel Green Plaza Hakone Hotel Hakone

Hotel Green Plaza Hakone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 396 reviews" "
Rating 8 - Good. 141 out of 396 reviews" "
Rating 6 - Okay. 45 out of 396 reviews" "
Rating 4 - Poor. 10 out of 396 reviews" "
Rating 2 - Terrible. 4 out of 396 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuhua

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable, beautiful view and nice onsen
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin, San Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Dinner and breakfast buffets were delicious and good variety.
Stayed 1 night in Jul 2024

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to view Mount Fuji at the hot spring during our stay which is a real bonus
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Neat and tidy but dated
Stayed 2 nights in Jun 2024

10/10 Excellent

Euu Nguang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel with convenient location
Our western style room was specious and clean. Japanese style breakfast and dinner with many choices is a must to try. Hotel provide shuttle services to nearby bus stop and Ubako ropeway station. We enjoy our stay very much in this hotel
Stayed 1 night in May 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it's all perfect. Except the weather is hard to predict.
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Amenities
Wonderful half-board in a Japanese style room. A bit difficult to get in and out for first timers, others than that it was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Malcolm

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Well situated to see Mt Fuji! Great food, spa and rooms were comfortable
Stayed 1 night in Mar 2024

8/10 Good

Anna

Stayed 1 night in Mar 2024

8/10 Good

Pavel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and quite nice area. Very enjoyable stay. Rooms a bit outdated which was not a big deal to me.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Japanese style room. Breakfast and dinner buffet had a lot of dishes to offer. Loved that the ubako station is a short quick walk away. Very convenient for riding the tram either up to the volcanic area and then on to other sites or down to the ship and bus.

10/10 Excellent

Janessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay! It is tough to get to from Tokyo but they have a 3 day pass that lets you on all the buses,trains,sky lifts and boats that it is seriously worth it. The buffet here is a 10/10 and the robes are amazing. The onset is clean and friendly overall a great atmosphere.
Stayed 2 nights in Jan 2024

8/10 Good

Daphne

Stayed 1 night in Dec 2023

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first onsen experience and it was nice, warm and relaxing. But I do not have other onsen places to compare to. It was a very foggy day and I cannot see the beautiful scenery outside. The buffet dinner and breakfast have a lot of variety of food and very good overall.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Mt Fuji was stunning. The staff were friendly and helpful. A variety of food at both the breakfast and dinner buffets. The onsen was relaxing.
Stayed 2 nights in Dec 2023

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jovin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in all areas, wide variety of food for dinner and breakfast. Good size for onsen.
Stayed 1 night in Nov 2023

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nd dinner was included which was wonderful. We had a lovely time enjoying a traditional Japanese room which was very comfortable. The onsen was a lovely experience. The hotel had a resort feel to it. We enjoyed ourselves very much. Would definitely come again.
Stayed 2 nights in Nov 2023

8/10 Good

Sony

Travelled with family
Beautiful location with amazing view of Mount Fuji. Really nice to get away from the busy city and nearby cable car ride to the lakes. The outdoor spa was lovely too. Food at hotel wasn’t great and hotel is antiquated but maybe part of its charm.
Stayed 1 night in Oct 2023

8/10 Good

V Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean and spacious. We chose the traditional tatami-styled. Loved it! We had a lovely view of Mt Fuji. The service staff was efficient and courteous. Hotel was easily accessible within a 5 min walk from back of Ubago Station but through uneven terrain. Our only comment is the food quality.
Stayed 2 nights in Oct 2023

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
We really enjoyed our time here and people were very helpful. The only issue was that it was a bit confusing to get to the hotel and although there is a shuttle advertised it’s only down the street to the bus station. If we hadn’t called in advance we would not have been informed of how far the shuttle went. They also have some confusing spa and massage therapy information. Their hot springs and food were amazing, though. Really enjoyed our stay.
Stayed 1 night in Oct 2023