See all properties

Hakone Suimeisou

3.5 star property

Choose dates to view prices

Photo gallery for Hakone Suimeisou

Public bath
Hot springs
In-room safe, free WiFi
View from property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Tenzan Onsen
    ‪4 min drive‬
  • Hakone Open Air Museum
    ‪12 min drive‬
  • Hakone Kowakien Yunessun
    ‪12 min drive‬

Room options

View all photos for Japanese-Western style room, Non-smoking

In-room safe, free WiFi

Japanese-Western style room, Non-smoking

  • 30 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room with Half Board, Japanese futon, Non-smoking

  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Room, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room, Japanese futon, Non-smoking

  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

In-room safe, free WiFi

Japanese-Style Room with Open-Air Bath Non-smoking

  • 18 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

Similar properties

Hot springs

Laforet Hakone Gora Yunosumika

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1000)
The price is €757
for 1 night
for 1 night
4 May - 5 May
Laforet Hakone Gora Yunosumika

About this property

Hakone Suimeisou

Ryokan in Hakone with a 24-hour front desk and a bar
This ryokan features a bar/lounge, a 24-hour front desk, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, gift shops/newsstands, and a front-desk safe are onsite. Housekeeping is not available.
Hakone Suimeisou offers 31 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Hakone Suimeisou. During your stay, you're just a quick walk from Tokoan Kumano Gongen. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Onsite recreation includes hot springs
  • 12 minutes by car from Hakone Kowakien Yunessun and 8 minutes from Fuji-Hakone-Izu National Park
Hakone Suimeisou offers its guests hot springs. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hakone Suimeisou. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Hakone Suimeisou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 176 out of 320 reviews
Rating 8 - Good. 105 out of 320 reviews
Rating 6 - Okay. 33 out of 320 reviews
Rating 4 - Poor. 3 out of 320 reviews
Rating 2 - Terrible. 3 out of 320 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aamer, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had the most incredible stay here while visiting Hakone. The location is ideal: a 2 min walk from the main train station and right on the river. Waking up to the sound/view of the river is just magical. The team working here is incredibly nice, hospitable and accommodating. We did the half board and the food was delicious and varied. We asked for our meals to be vegetarian and we were served the most beautiful kaiseki style spread in our room. A special thank you to Yuki who took care of us during our stay and made us feel welcome and comfortable. She went above & beyond to make sure everything related to our room and meals was nothing short of incredible. Would definitely come back here again without thinking twice.
Stayed 1 night in Dec 2024

10/10 Excellent

wai sing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benny

Stayed 1 night in Sep 2024

10/10 Excellent

Wayne, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan experience was excellent. Our hostess was fantastic.
Stayed 1 night in Sep 2024

6/10 Okay

Liet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The bathroom is smelly with an odour from the plumbing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Our stay was amazing. We loved the traditional Japanese breakfast and the staff in charge of the 5th floor were amazing, especially the gentleman that would set up our room every afternoon. So polite and helpful. My kids loved that there is a little play room near the lobby
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with Traditional Ryokan Feel & Amazing Onsen

Our stay in Hakone was amazing. Hotel Suimeisou room was like a traditional ryokan with a tatami mat room with separate toilet room and shower which we really liked. While we were out for dinner, they set up our room for sleeping. The private onsen on the balcony was heavenly! The next morning, the Japanese breakfast was delicious. The hotel was very close to the station with lots of shops and restaurants. We would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Cong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking information doesn’t show meals are included in the booking price. Surprisingly, breakfast and supper are included, which makes the price exceedingly worthwhile. Japanese traditional meals are delivered to our room at the time designated by us. Delicious and fancy. We stayed for 2 nights, so 4 meals in total. Every meal is different. The best hotel we have ever stayed! Highly highly recommended!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing. I will definitely come back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.
Stayed 1 night in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Nights in Hakone Suimeisou

The location is great, near to the train station and accessible to everywhere. It is located in a small alley nearby the main street. Finding it was easy. Food was good. Love the hotel. Will stay again if ever I have the chance.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle Fu-wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Food was amazing and staff very accommodating
Stayed 1 night in May 2024

10/10 Excellent

Evin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and staff were very kind
Stayed 1 night in May 2024

10/10 Excellent

Shih-Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Host
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to the station. The staff were very friendly and offered to let us keep our luggage there before check-in. The traditional food was also excellent and plentiful
Stayed 1 night in Mar 2024

10/10 Excellent

Nadine, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a private bath in our room. It was great enjoying an onsen like experience in your own room.
Stayed 1 night in Dec 2023

8/10 Good

Arina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It was generally a good experience with its location just opp the train station n many eateries except that the pic reflected during the time of booking looked diff fr what I had booked with a much bigger space with sleep area on elevated floor, so was a little disappointed when it looked diff.
Stayed 1 night in Dec 2023

10/10 Excellent

CHOONHEE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very close from Hakone-Yumoto station. Within 5min walking distance from the station. Staffs are very kind and helpful, Spa was excellent, dinner and breakfast was prepared in my room - very impressive.
Stayed 1 night in Oct 2023

8/10 Good

Marcelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Csh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private bath in the room was clean
Stayed 1 night in Oct 2023