Hakone ryokan in Yumoto with a 24-hour front desk and a bar
This ryokan features a bar/lounge, a 24-hour front desk, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, gift shops/newsstands, and a front-desk safe are onsite. Housekeeping is not available.
Hakone Suimeisou offers 31 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Hakone Suimeisou. During your stay, you're just a quick walk from Hakone Toy Museum. Features include free WiFi in public areas and free self parking, plus a bar.
Free WiFi
Free self parking
Enjoy drinks at the bar/lounge
Amenities include free lobby newspapers, a front-desk safe, and a gift shop
Onsite recreation includes hot springs
8 minutes by car from Fuji-Hakone-Izu National Park and 12 minutes from Hakone Open Air Museum
Hakone Suimeisou offers its guests hot springs. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hakone Suimeisou. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.
Languages
Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
1 bar
Things to do
Hot springs
Family friendly
Fridge
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Luggage storage
No housekeeping
Tour/ticket assistance
Outdoors
Terrace
Spa
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Public bath open from 2:00 PM to 10:00 AM
Separate men/women areas in public bath
Yukata (Japanese robe)
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bathroom
Electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Fridge
More
Phone
Safe
Slippers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
We should mention
Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Property is also known as
Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone
Hakone Suimeisou Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 155 out of 295 reviews" "
10 - Excellent
155
Rating 8 - Good. 102 out of 295 reviews" "
8 - Good
102
Rating 6 - Okay. 33 out of 295 reviews" "
6 - Okay
33
Rating 4 - Poor. 2 out of 295 reviews" "
4 - Poor
2
Rating 2 - Terrible. 3 out of 295 reviews" "
2 - Terrible
3
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Liet
Travelled with family and small children
24 Aug 2024
Liked: Cleanliness, staff & service, amenities
The bathroom is smelly with an odour from the plumbing.
Our stay was amazing. We loved the traditional Japanese breakfast and the staff in charge of the 5th floor were amazing, especially the gentleman that would set up our room every afternoon. So polite and helpful. My kids loved that there is a little play room near the lobby
Hotel with Traditional Ryokan Feel & Amazing Onsen
Our stay in Hakone was amazing. Hotel Suimeisou room was like a traditional ryokan with a tatami mat room with separate toilet room and shower which we really liked. While we were out for dinner, they set up our room for sleeping. The private onsen on the balcony was heavenly! The next morning, the Japanese breakfast was delicious. The hotel was very close to the station with lots of shops and restaurants. We would definitely stay here again.
Booking information doesn’t show meals are included in the booking price. Surprisingly, breakfast and supper are included, which makes the price exceedingly worthwhile. Japanese traditional meals are delivered to our room at the time designated by us. Delicious and fancy. We stayed for 2 nights, so 4 meals in total. Every meal is different. The best hotel we have ever stayed! Highly highly recommended!!!
The location is great, near to the train station and accessible to everywhere. It is located in a small alley nearby the main street. Finding it was easy.
Food was good. Love the hotel.
Will stay again if ever I have the chance.
Located right next to the station. The staff were very friendly and offered to let us keep our luggage there before check-in. The traditional food was also excellent and plentiful
It was generally a good experience with its location just opp the train station n many eateries except that the pic reflected during the time of booking looked diff fr what I had booked with a much bigger space with sleep area on elevated floor, so was a little disappointed when it looked diff.
Arina
Stayed 1 night in Dec 2023
10/10 Excellent
CHOONHEE
Travelled with family
27 Oct 2023
Liked: Cleanliness, staff & service, amenities
Very close from Hakone-Yumoto station. Within 5min walking distance from the station. Staffs are very kind and helpful, Spa was excellent, dinner and breakfast was prepared in my room - very impressive.