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Hakone Kowakien

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Kowakien

Public bath
Lobby
Hot springs
Property amenity
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407
  • Okada Museum of Art
    2 min walk
  • Hakone Kowakien Yunessun
    4 min walk
  • Chisuji Falls
    10 min walk
  • Atsugi Air Base (NJA)
    97 min drive

Room options

View all photos for Hakone Kowakien Hotel: Casual Twin Room, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Hakone Kowakien Hotel: Casual Twin Room, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hakone Kowakien Hotel: Standard Room A, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Hakone Kowakien Hotel: Standard Room A, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Hakone Kowakien Hotel: Casual Twin Room, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Hakone Kowakien Hotel: Casual Twin Room, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hakone Kowakien Hotel: Standard Room A, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Hakone Kowakien Hotel: Standard Room A, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Hakone Kowakien Hotel: Standard Room B, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Hakone Kowakien Hotel: Standard Room B, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Hakone Kowakien Hotel: Standard Room B, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Hakone Kowakien Hotel: Standard Room B, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

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About this property

Hakone Kowakien

Hotel with free parking, a short walk to Hakone Kowakien Yunessun
This smoke-free hotel features a restaurant, a bar/lounge, and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and spa services.
Hakone Kowakien offers 150 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Our customers tell us they can't get enough of the helpful staff at Hakone Kowakien. During your stay, you're just a quick walk from Hakone Kowakien Yunessun. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at フォンテンブロー, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes hot springs and a sauna
  • Just a 4-minute walk from Hakone Kowakien Yunessun and 14 minutes by foot from Hakone Open Air Museum
Hakone Kowakien offers its guests hot springs, a lazy river, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a terrace are also featured at Hakone Kowakien. You'll have access to the indoor pool and outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
フォンテンブロー - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Bar 1959 - Onsite bar. Open daily.
Room service is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2500-2500 for adults and JPY 1500-2000 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • フォンテンブロー
  • Bar 1959

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Hot springs
  • Lifeguards on-site
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Fence around the pool
  • Laundry facilities
  • Lazy river
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM to midnight
  • Hot springs water temperature (Celsius) - 42
  • Indoor mineral hot springs (onsen)
  • Indoor private onsen (mineral springs) in communal space
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM to midnight
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Thin carpet in public areas

More

  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open July 12 and close August 31.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Hakone Kowakien Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 94 reviews" "
Rating 8 - Good. 20 out of 94 reviews" "
Rating 6 - Okay. 4 out of 94 reviews" "
Rating 4 - Poor. 1 out of 94 reviews" "
Rating 2 - Terrible. 4 out of 94 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Travelled with family
Great and very new facility; excellent staffs there.
Stayed 1 night in Jul 2024

10/10 Excellent

MINA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Dianne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Couldn’t find our reservation and when they finally did, didn’t fix the issue properly so was an ongoing issue. The door to the room wasn’t sealed properly so let air through and made a whistling noise.
Stayed 1 night in Jul 2024

8/10 Good

Joslyn Rui Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 family marts nearby Short walk 5min to Yunnesun Short walk 3 min to bus stop Firefly garden at night Light pollution is slightly lower so star gazing (but no milky way) Toilet and showers are separated (no bathtub but there's public onsen available) One pillow each single bed Extra water chargeable Additional bath tax at 150yen each

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing dinner and brunch! The onsen was wonderful. The hotel is also walkable to a hot spring resort and to the Open Air museum. Highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elise

Travelled with partner
Liked: Amenities
Amazing visit in hakone, close to everything. The staff was friendly and accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for both families and couples
They provide everything a traveler could need including lounging pajamas and slippers. The buffets were great! Also appreciated the shuttle bus to nearby sites.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel with a great blend of tradition and modern amenities. Great onsen
Stayed 2 nights in May 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Lovely relaxing city. Hotel had a wonderful garden to walk. They offered a complimentary shuttle to the local train station which gave us easy access to the attractions we wanted to explore
Stayed 2 nights in May 2024

6/10 Okay

Gabriana

Stayed 1 night in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lucian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Sleek, modern and beautiful, yet still accessible for families. Dinner was amazing with many Japanese delicacies, and the breakfast buffet was also wonderful. The private onsen for our family was worth the small fee. Across the street for the main onsen experience put this experience over the top.
Stayed 1 night in Apr 2024

10/10 Excellent

Kounthea

Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Strom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like once you got there you didn't need to leave for anything and the dinner and breakfast Buffett was very well done
Stayed 1 night in Apr 2024

10/10 Excellent

RAJA

Travelled with family
We had a wonderful time at the hotel hakone kwakien, thank you for the great hospitality
Stayed 1 night in Apr 2024

10/10 Excellent

Samia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay ! The buffet was delicious and there is an onsen for men and another for women where you can relax. The room was clean and spacious. Service was great also.
Stayed 1 night in Apr 2024

10/10 Excellent

adele, TORONTO

Travelled with group
Liked: Amenities, property conditions & facilities
We had great service from the manager. He went out of his way to help and advise us. The hotel gives an immediate feeling of warmth. The garden at the back has a walking course in a wooded setting which is lovely for an early morning and evening stroll. However the cafeteria is very noisy and there needs to be separation from all the children running around from the rest of us. The food is very varied and suits everyone’s tastes and needs. The spa area with private and public pools is welcoming and enjoyable
Stayed 2 nights in Mar 2024

10/10 Excellent

Li Cheung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment and facilities such as meals and onsen
Stayed 2 nights in Mar 2024

2/10 Terrible

Adrian

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Hello, very bad experience of hotel. Staff people were very rude. They dont really speak english and they dont have any education. Food is included but always so full that there are no possibilities to enter. They wont let you take a 200 Yen umbrella nor sell you one even if the sky is falling down. I got all wet and my bags too.

10/10 Excellent

Tong

Stayed 3 nights in Mar 2024

10/10 Excellent

Yiak Huat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Kazuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and pleasant. Parts of the room and the vent in the bathroom had some dust build up but didn't soil any of our belongings. The onsen water was hot and soothing. Breakfast was OK. I wish there was a larger variety of black tea options. The dinner buffet felt overpriced. I wasn't interested in drinking alcohol and felt I shouldn't have to pay for that. Some of the food had gone cold. I would stay here again if I was in Hakone.
Stayed 2 nights in Dec 2023