New Star Halong Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Star Halong Hotel

View from property
Exterior
Suite
Lobby
Suite | Living area

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Cai Dam - Bai Chay Ward, Ha Long
  • Cái Dăm Market
    9 min walk
  • Ha Long Night Market
    12 min walk
  • Bai Chay Beach
    8 min drive
  • Haiphong (HPH-Cat Bi)
    42 min drive

Room options

Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

New Star Halong Hotel

Ha Long hotel in Bai Chay with airport shuttle service and a 24-hour front desk
A restaurant, coffee/tea in a common area, and a business center are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
New Star Halong Hotel offers 108 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at New Star Halong Hotel, you're just a quick walk from Cái Dăm Market. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Cái Dăm Market and Ha Long Night Market
  • Free airport shuttle service
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A roundtrip airport shuttle is free at scheduled times. Multilingual staff, karaoke, and tour/ticket assistance are also featured at the business-friendly New Star Halong Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Ha Long hotel.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free return airport shuttle during limited hours
  • Airport shuttle at scheduled times
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from August 15 2022 to August 15 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
New Star Halong Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New Star Halong
New Star Halong Hotel Hotel
New Star Halong Hotel Ha Long
New Star Halong Hotel Hotel Ha Long

New Star Halong Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

9.4/10

Cleanliness

7.4/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

DONGHYUK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Iris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room very nice and also comfy bad. The only thing is very not good the not speak English and not help u to buy trips or bus like others hotel
Stayed 2 nights in Sep 2019

8/10 Good

DONGHYUK, 서울 성동구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋네요
솔직히 가격대비 깨끗하였습니다 조식은 별로이네요
Stayed 2 nights in Mar 2019