6/10 Okay
Melissa K.
18 Mar 2025
Disliked: Cleanliness
Not exactly what we expected
Check in process was easy. The address is a Gulf Shores address, but it is actually in Fort Morgan. Initially the place was nice and clean, but there was black like long hair on the bathroom counter. There were only 4 bath towels in total, one roll of toilet paper provided for each bathroom. I reread the listing and this was listed as one roll only. I have stayed at other places and I enjoy staying at condos that have beach towels, extra toiletries ect, but this had nothing extra and that was just ok, but would have been a nice addition. The listing states there are several restaurants within walking distance, but those restaurants are not on the beach, they are within the resort, which is off the beach and I did not realize that. If you did not want to eat at the resort, you had to drive about 20 min to Gulf Shores strip. I realize there is a map on the website, so that is my fault. There is an indoor pool and gym, but you have to pay extra. The hot tub outside was broken and according to the resort, it has been broken for several months and I was not aware of that and it is not listed as such on the listing. When I asked about the hot tub, the listing agent just gave me a phone number to contact someone instead of reaching out to the proper personnel for me. I did ask if we could cut ties and I could check out early and be refunded for the remainder of days left so we could stay at a location closer to Gulf Shores and I was told no, which I understood.
Melissa K.
Stayed 4 nights in Mar 2025