DoubleTree by Hilton Guadalajara Centro Historico

3.5 star property

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Photo gallery for DoubleTree by Hilton Guadalajara Centro Historico

Suite, 1 King Bed, Terrace
Deluxe Room, 1 King Bed
Room, 1 Queen Bed, Terrace
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Colon 73, Guadalajara, JAL, 44100
  • Plaza de Armas
    ‪2 min walk‬
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Degollado Theater
    ‪7 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪33 min drive‬

Room options

Room, 2 Single Beds (Fitness Room)

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Terrace

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Guadalajara Centro Historico

Colonial hotel with a fitness center and a rooftop terrace
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of DoubleTree by Hilton Guadalajara Centro Historico's great location. During your stay, you're just a quick walk from Guadalajara Cathedral. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Guadalajara Cathedral and a 2-minute drive from Avienda Chapultepec
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Guadalajara Centro Historico. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Guadalajara Centro Historico was completed in January 2016.

This Colonial Guadalajara hotel is smoke free.

The hotel hosts a free manager's reception on select days.
DoubleTree by Hilton Guadalajara Centro Historico has a restaurant on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MXN 220 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–noon on weekdays and 7:00 AM–noon on weekends: MXN 400 for adults and MXN 270 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free manager's reception

Things to do

  • Access to nearby health club
  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (172 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 99
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Renovated entire property – January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 270 for children
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Valet parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
DoubleTree by Hilton Guadalajara Centro Historico offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

DoubleTree by Hilton Guadalajara Centro Historico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 778 out of 1279 reviews
Rating 8 - Good. 253 out of 1279 reviews
Rating 6 - Okay. 129 out of 1279 reviews
Rating 4 - Poor. 53 out of 1279 reviews
Rating 2 - Terrible. 66 out of 1279 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melesio

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the shower leaked all over the bathroom floor as a fluke of the shower head
Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Stayed 3 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, very quiet and clean
Stayed 1 night in Dec 2024

8/10 Good

Juan Omar De La

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is good, you can find everything walking within 15min around.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes i love the service
Stayed 1 night in Nov 2024

8/10 Good

Kassie

Liked: Cleanliness, amenities, property conditions & facilities
Two of the of the employees were talking in the elevator with bad words expressing about clients in the hotel.. Restaurant no to much to choose from, room service not much to choose from.. people walk out from the restaurant waiters talking to each other few tables walked out, becuse they arder was not taken.
Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and the breakfast buffet were excellent. Will stay here again for future stays.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! Room was super clean and staff was very welcoming
Stayed 3 nights in Nov 2024

8/10 Good

Blanca

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location
Stayed 2 nights in Nov 2024

6/10 Okay

Veronica

Liked: Property conditions & facilities
The service was good except i kept asking for toiletries. The shower floor looked dirty.
Stayed 5 nights in Nov 2024

6/10 Okay

scottie

Stayed 1 night in Oct 2024

8/10 Good

Jody

Stayed 1 night in Oct 2024

10/10 Excellent

Genesis

Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Travelled with family
Stayed 5 nights in Nov 2024

4/10 Poor

Ana

My sick was plug up on first day, I ask to be move to the same floor as my sister and they refused. Not very welcoming . Your surroundings of the hotel lots of homeless peoplle sleeping. Scary to walk around . The manager not very helpful. Had attitude. How is it possible you have people working there. Client should be first .
Stayed 5 nights in Nov 2024

2/10 Terrible

Alma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People in the front reception were incredibly rude. There was absolutely no sense of customer service or even politeness. My room card needed to be re-activated every day and every single time I received incredibly bad service. I am a paying customer and expected more especially from a double tree hotel. Very very very disappointed.
Stayed 5 nights in Nov 2024

10/10 Excellent

patricia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service customer service
Stayed 9 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated me very well. The view was spectacular. There were plenty of food options and also activities. The staff helped me book a couple of tours/excursions. I will return.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Nov 2024

10/10 Excellent

George, Santa Ana

Liked: Amenities
The hotel was centrally located and the 7th floor restaurant and bar were a great location to enjoy a meal and drinks and you could see the Cathedral
Stayed 4 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024