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Bay Gardens Hotel

3.0 star property
VIP Access

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Photo gallery for Bay Gardens Hotel

Water park
3 outdoor pools, pool loungers
Standard Room King | View from room
In-room dining
Superior Room King | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪16 min walk‬
  • Rodney Bay Marina
    ‪16 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪17 min walk‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room King

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout curtains

Two Bedroom Croton Suite

  • 76 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout curtains

One Bedroom Croton Suite

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Premium bedding, minibar, in-room safe, blackout curtains

Standard Room Double

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Premium bedding, minibar, in-room safe, blackout curtains

Croton Standard King

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Bay Gardens Hotel

Beach location and 3 outdoor pools
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Bay Gardens Hotel. During your stay, you're just a quick walk from Windward Islands. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine and a poolside location while dining at Spices
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Windward Islands and 4 minutes by foot from Baywalk Shopping Mall
  • Free beach, local-area, and theme park shuttle service
Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Bay Gardens Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sirita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone were friendly and rooms were cleaned daily. Beds was comfortable. I give the entire staff an 5 between 1-5 with 5 being the best! Next trip I will make sure to come back here and I would recommend to everyone.
Stayed 4 nights in Dec 2024

8/10 Good

Renee

Stayed 2 nights in Dec 2024

2/10 Terrible

Benjamin

Great staff, no hot water, fire alarms several times at night, noisy, bad water pressure, etc.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient foe a concert nearby
Stayed 5 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, the property was good, but hot water wasnt available all the time.
Stayed 7 nights in Dec 2024

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

nevaeh

Stayed 5 nights in Nov 2024

8/10 Good

Shauneille Elaine, Lilburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The staff is always so friendly and helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Roland, Wichita Falls

Stayed 4 nights in Oct 2024

4/10 Poor

Vern

10/10 Excellent

MR JAGJIT SINGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Time Friendly People Staff Helpful at the Hotel
Stayed 1 night in Nov 2024

8/10 Good

Francica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to talk about
Stayed 5 nights in Oct 2024

4/10 Poor

Theresa

Disliked: Cleanliness
Thr breakfast was not good
Stayed 12 nights in Oct 2024

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

ATHENA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at a Boutique hotel.
Stayed 1 night in Oct 2024

8/10 Good

Hick

Business traveller
Stayed 2 nights in Oct 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kieyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Prisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the place feel like home
Stayed 2 nights in Oct 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to shopping areas the staff is friendly the rooms are clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ternisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrivinb the staff was warm and friendly. The room was lovely, clean and comfortable. The food was exceptional great. The property was close to many restaurants and bars. This is my second visit and definitely not my last.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Sep 2024