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Bay Gardens Hotel

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bay Gardens Hotel

Water park
3 outdoor pools, pool loungers
Standard Room King | View from room
In-room dining
Superior Room King | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • All-inclusive

Explore the area

Map
Reduit Beach Avenue, Rodney Bay Village, Gros Islet
  • Baywalk Shopping Mall
    4 min walk
  • Rodney Bay Marina
    15 min walk
  • Reduit Beach
    16 min walk
  • Castries (SLU-George F. L. Charles)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room King

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout curtains

Two Bedroom Croton Suite

  • 76 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout curtains

One Bedroom Croton Suite

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Premium bedding, minibar, in-room safe, blackout curtains

Standard Room Double

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Premium bedding, minibar, in-room safe, blackout curtains

Croton Standard King

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Coco Palm

Pool
Breakfast included
All-inclusive
Parking included
4.3 out of 5, Excellent, (1004)
The price is €216
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Coco Palm

About this property

Bay Gardens Hotel

Beach location and 3 outdoor pools
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Bay Gardens Hotel. During your stay, you're just a quick walk from Windward Islands. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine and a poolside location while dining at Spices
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Windward Islands and Baywalk Shopping Mall
  • Free theme park, local-area, and beach shuttle service
Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Free theme park shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Spices

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2153 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Bay Gardens Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie Ann Stacy Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept the rooms was nice and fully furnished.
Stayed 5 nights in Sep 2024

10/10 Excellent

MA. SHAREEFA JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice, accommodating. Croton suites reasonable but a little walk to the lobby and restaurant area.
Stayed 6 nights in Sep 2024

8/10 Good

Tiffany Aleisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. I’d like to recommend an event manager to plan events for guests.
Stayed 3 nights in Sep 2024

8/10 Good

Jecoliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice space, always buzzing with activity.
Stayed 3 nights in Sep 2024

8/10 Good

Satara

Liked: Staff & service, property conditions & facilities
Location, Food 10/10
Stayed 3 nights in Sep 2024

6/10 Okay

shavel

Disliked: Cleanliness, staff & service, property conditions & facilities
Improvements needed
Stayed 4 nights in Aug 2024

8/10 Good

Kris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The all inclusive was the way to go. Three meals and unlimited drinks. You get access to the other property amenities, but we didn't need it. It was good for a 3 nights stay. There is a shuttle that runs hourly that takes you tonthe other properties. The beach was wonderful and the water parknwas a lot of fun. I would stay again for a 3-4 nights.
Stayed 3 nights in Aug 2024

2/10 Terrible

Lorna Michele

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was a bed and bathroom with a dirty tub. It was room 316, as big as a walk in closet. Very disappointed. Did NOT stay at this property. Left within 10 minutes of getting a better hotel. Coco Palm, also in Rodney Bay
Stayed 3 nights in Aug 2024

8/10 Good

Hazel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A busy well run property not suited for seniors Loud music etc not enjoyed
Stayed 2 nights in Aug 2024

8/10 Good

OWEN

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela Indira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff are very helpful. The food and drinks were plentiful. Regular shuttle bus to bay gardens beach spa hotel with a beautiful beach and water sports. I Cannot fault my stay.
Stayed 8 nights in Aug 2024

8/10 Good

Veneta

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The service during dining is absolutely poor. I asked for hot chocolate and it took 20mins and having to ask server again. I also asked for a dessert menu and server didn't come back so I decided to just leave. I also witnessed a family leave due to the wait time of receiving food. Only 1 server ever interacted with my kids during my whole stay of 1wk. Not much effort made on their part. All other staff in the resort were great. Receptionist were always great and answered all questions I had. Dinner is also served way too late especially for families with young children. My children would struggle to stay awake at the table waiting for their food for 30mins which means even a later dinner. We never once had dessert as by the time you eat the mains, you are frustrated with the wait and kids are ready for bed. I have many more improvements which I believe can be made.
Stayed 7 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and friendly ALL the time
Stayed 3 nights in Aug 2024

6/10 Okay

Paola Neiva de Souza

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Doneska

Stayed 5 nights in Aug 2024

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Shekeefa

Travelled with family
Liked: Amenities, property conditions & facilities
Most of the staff members weren't pleasant, mainly the breakfast serving staff. The two most pleasant members there were Samuela and Ms. Sharon. Additionally, there were always shortage of plates, tea cups or juice cups when entering for breakfast. Otherwise entertainment was okay, and most front desk and cleaning/maintenance crew was nice.
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Nice quiet and clean. Can do with some modern upgrades
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca, Fort Lauderdale

Travelled with partner
Disliked: Amenities
Did not like anything or dislike any thing. It's was ok for the purpose of my stay. Not to crazy about it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kandia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved 1. the grotto with Mary. 2. the variety of pools available. 3. the variety in breakfast options
Stayed 3 nights in Aug 2024

6/10 Okay

Safena

Travelled with partner
Liked: Cleanliness, staff & service
It was great however the bed was creaky and the light coming into the room from outside is not so welcoming. The area was great walking distance to many restaurants, bars and shopping centres.
Stayed 3 nights in Aug 2024

8/10 Good

Jarod

Travelled with partner
Liked: Cleanliness, staff & service
The location
Stayed 3 nights in Aug 2024

10/10 Excellent

Edom Frew

Stayed 4 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, amenities
Friendly staff
Stayed 6 nights in Jul 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
It was good over all
Stayed 3 nights in Jul 2024