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Heron Live Hotel

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heron Live Hotel

Sauna, hot tub, steam room, body treatments, aromatherapy, body scrubs
Aerial view
Indoor pool, seasonal outdoor pool
Interior
Theatre show

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Sienna 104, Grodek Nad Dunajcem, 33-318
  • Lake Rożnów
    8 min walk
  • Royal Castle
    17 min drive
  • Sienna 104
    1 min walk
  • Nowy Sacz Station
    30 min drive

Room options

View all photos for Comfort Double Room (free spa access)

Comfort Double Room (free spa access)

Comfort Double Room (free spa access)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Lake View (free spa access)

Apartment, 1 Bedroom, Lake View (free spa access) | Living area

Apartment, 1 Bedroom, Lake View (free spa access)

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Lake View (Lux; free spa access)

Comfort Double Room, Lake View (Lux; free spa access)

Comfort Double Room, Lake View (Lux; free spa access)

  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room, Lake View (Plus; free spa access)

Comfort Double Room, Lake View (Plus; free spa access)

Comfort Double Room, Lake View (Plus; free spa access)

  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Ibis Styles Nowy Sacz

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (19)
The price is €90
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Ibis Styles Nowy Sacz

About this property

Heron Live Hotel

Luxury hotel with 3 restaurants and a marina
Along with 3 restaurants, this hotel has a marina and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an indoor pool, a nightclub, and a fitness center are onsite.
Heron Live Hotel offers 81 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Heron Live Hotel, you're just a quick walk from Wooden Tserkvas of the Carpathian Region in Poland and Ukraine. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Marina
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Treat yourself to body scrubs, body treatments, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and 8 minutes by foot from Lake Rożnów
  • Airport shuttle service available for a fee
Heron Live Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A seasonal outdoor pool, a nightclub, and a spa tub are also featured at the luxury Heron Live Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Grodek Nad Dunajcem hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Marina - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Sienna 104 - This restaurant serves lunch and dinner. Open daily.
Sky Bar - This restaurant specializes in Asian cuisine. Open select days.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Marina
  • Sienna 104
  • Sky Bar

Things to do

  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Marina on site
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 390.00 per vehicle (one way)
  • Rollaway bed fee: PLN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heron Live Hotel Grodek Nad Dunajcem
Heron Live Grodek Nad Dunajcem
Heron Live
Heron Live Hotel Hotel
Heron Live Hotel Grodek Nad Dunajcem
Heron Live Hotel Hotel Grodek Nad Dunajcem

Heron Live Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 52 reviews" "
Rating 8 - Good. 12 out of 52 reviews" "
Rating 6 - Okay. 1 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff but slightly disappointing overall
Great service, nicely designed hotel, lovely pools. Food was very good, especially breakfast, which was epic. Very friendly and helpful staff who couldn't do enough for you. The real problem was the other guests, who did not make us feel at all welcome. The infinity pool was lovely but dominated by people taking selfies. Near enough to Krakow for a day trip but some of the restaurants and such like in the villages nearby were great fun and very friendly. The lake itself looks lovely from a distance but there was an algae bloom that made swimming unwise. Relaxing in the garden was frequently interrupted by motorboat and jetski noise, which was a shame.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rainer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
For sure one of the best premises in Poland. Outstanding in any kind of service. Very helpful and professional staff. Amazing Pool and Spa Area. Good food in both restaurants with wonderful views to the Lake side. Spacy and quiet with lots of places to relax or to work. Nice rooms with all armenties. ONLY: its not appropriate to knock every door by 9 in the morning to ask for roomservice. This should be stopped.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Menachem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Piotr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BArdzo dobre jedzenie i miła obsługa
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is great but the beds are super small & narrow, impossible to get decent sleep for any adult but what’s worse is those mattresses are very hard, never had such firm mattress in a luxury highly priced hotel, gave us both backaches for the entire day But other then that the staff was very friendly, facilities are nice & clean
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfort you can get in the middle of nature
Weather was perfect, spa wonderful. Lovely atmosphere, we watched sunsets on the tarrace. Service excellent, one of the best hotels I stayed at.
View form the tarrace
Stayed 2 nights in Sep 2020

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful SPA hotel with a stunning lake view and an edgeless swimming pool. Restaurant Marina, steak and "dumplings" !!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
Absolutely fabulous!
Stayed 1 night in Dec 2018

8/10 Good

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Let down by 3star service
Stayed 2 nights in Oct 2018

10/10 Excellent

Slavka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heron Hotel
Lovely hotel in picturesque setting. Great quality service. Good selection of restaurants in hotel, seasonal grill closed as we stayed end of season, but looked like would be great in summer
Stayed 1 night in Sep 2018

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a weekend away.
Lovely place. Very nice stay
Stayed 1 night in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Very nice hotel, service and location.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hôtel in poland
Stayed 2 nights in Jul 2024

8/10 Good

Oktawian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Price-Performance questionable. Too little service included. Would still recommend but would be even better with small changes(Prices/service/amenities)
Stayed 2 nights in May 2024

6/10 Okay

Gulten

Stayed 1 night in Oct 2022

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Martin

Stayed 3 nights in Feb 2022