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Hyatt Regency Greenville

3.5 star property

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Photo gallery for Hyatt Regency Greenville

Property entrance
Breakfast, lunch, dinner served; American cuisine
Exterior
Panoramic Suite, 1 King Bed
Panoramic Suite, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

Map
220 N Main St, Greenville, SC, 29601-2129
  • The Peace Center
    ‪9 min walk‬
  • Falls Park on the Reedy
    ‪10 min walk‬
  • Bon Secours Wellness Arena
    ‪11 min walk‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite (Palmetto)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Palmetto)

  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Main Street View)

View from room

Room, 1 King Bed (Main Street View)

  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Greenville/Downtown

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1000)
The price is €239
for 1 room
includes taxes & fees
7 May - 8 May
Hyatt Place Greenville/Downtown

About this property

Hyatt Regency Greenville

Hotel with a 24-hour fitness center, a quick walk to The Peace Center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Change of towels is available on request.
Hyatt Regency Greenville offers 327 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Greenville's great location gets high marks from our customers. During your stay, you're just a quick walk from Falls Park on the Reedy. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Hotel Dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of The Peace Center and Falls Park on the Reedy
  • Dogs welcome for a fee (restrictions apply)
Hyatt Regency Greenville offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 35004 square feet (3252 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Regency Greenville. Parking is available for a fee.

This Greenville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Dining - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Orb Lounge - This cocktail bar specializes in American cuisine and serves light fare only. Open daily.

Languages

English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 7 per day)
  • Covered parking on site (USD 7 per night)
  • Covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Dining
  • Orb Lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (35,004 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 23 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 per person
  • Covered self parking fee: USD 7 per night
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Offsite parking fee: USD 7 per day (0.01 mi away)
  • Pet fee: USD 125 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenville Hyatt
Hyatt Regency Greenville Hotel
Hyatt Greenville
Hyatt Regency Greenville
Hyatt Regency Hotel Greenville
Hyatt Regency Greenville Hotel Greenville
Greenville Hyatt Regency
Hyatt Regency Greenville Hotel
Hyatt Regency Greenville Greenville
Hyatt Regency Greenville Hotel Greenville

Hyatt Regency Greenville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They were in the midst of remodeling , so no Starbucks and very limited restaurant services. One of the three elevators was out of service, so we took the stairs several times. There is no counter space around the sink in the bathroom. I was very disappointed overall.
Stayed 1 night in Jan 2025

10/10 Excellent

Donell

Stayed 2 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

Lauri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could hear everything that went on in the room next door. Didn’t get much sleep. We even called the front desk. Make sure u ask for an unattached room. Could hear right through that door!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin, Seneca

Stayed 1 night in Jan 2025

10/10 Excellent

Jacquetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. There was a concern with the sheets having yellow stains and they brought new and extra sheets.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Some disappointing moments

Checked in after midnight- empty lobby with no one to check in. Night auditor finally emerged and while she said all the right words was flat affect and disconnected, leaving us with a terrible first impression. Room clean and nicely arranged, bed comfortable, recycling bins appreciated, plenty of charging outlets, adequate hangers and well designed closet area, loved the wall separation between bedroom and bathroom (suggestion- place a small “shelf” here as a landing spot for keys and other small items), massive tv oddly placed on adjoining wall was difficult to move, toilet ran constantly and wouldn’t flush without manually moving water flow regulator in tank. Room service arrived in paper sack, sloppy presentation and was delivered without items we requested. Two calls where made to front desk to fix this when finally Housekeeping had to bring our requested items. He did so with a smile, which buffered the feeling that we had inconvenienced the room service attendant. Exceptional service- Evening female front desk clerk who took our maintenance request with plenty of apologies and assured us it would be fixed. Maintenance person who promptly arrived at our door Server at breakfast who went above and beyond to serve us in an incredibly professional manner Morning male front desk clerk who was lovely and said all the right things. Scale of 1-10, if 10 is best… I say 7. Lots of things could have been better. Did not fully uphold the great reputation which Hyatt has.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to experience downtown Greenville.
Stayed 2 nights in Dec 2024

8/10 Good

Kenny

Stayed 3 nights in Dec 2024

10/10 Excellent

David, Ladson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a standard room. Everything was great. Used the room for one night as we went to a football game.
Stayed 1 night in Sep 2024

10/10 Excellent

David, Ladson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panorama suite was amazing. The AC/Heat systems were acting up and they sounded like an airplane engine shutting down when they would turn off at night. The beds need some updating as well, it was a rough sleep.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that the hot water in the shower was extremely slow to heat up and never really got hot. Otherwise, it was great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

6/10 Okay

Steve

Liked: Cleanliness
The AC did not work in our room the first night and it was so hot. Ended up moving rooms the second night, and it was a big improvement, but still struggled with being hot. Once the air would cycle off and there was no air flow in the room, it would get warm again. Bed not comfortable. Staff was nice, but won’t be staying here again. Not worth the money paid.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jacqueline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Candace the front desk receptionist is a bad look on this hotel. Very poor service and attitude. Lacks professionalism and people skills.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to this hotel several times for events at Bon Secours arena and just to visit downtown and everything has been great every time. If I had to nitpick, it would be like most hotels, the pillows. I can’t seem to ever get any that don’t go flat. The rooms are clean and modern and the desk staff has always been great.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Liked: Staff & service, amenities, property conditions & facilities
Great location for easy access. Near a variety of restaurants. Hotel is nice, staff is excellent. Room was nice but needed better cleaning around the edges, the furniture showing wear.
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things, it took a very long time for the shower water to heat up and the toilet paper, really, 1 ply sandpaper at this price?
Stayed 1 night in Dec 2024

10/10 Excellent

Dewana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in heart of downtown Greenville beautiful interior
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024