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"This is an iconic property in a location that could not be bettered. However, it does not try hard enough to please the customer. So, 25 minute wait t ... " More

By a verified traveller on Sat 29 Feb 2020

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Standard Room, 1 Double Bed Street Level

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed Street Level

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at El Tovar - Inside the Park. During your stay, you're just a quick walk from Grand Canyon Railway. Features include free self-parking and a free area shuttle, plus a restaurant.

  • Free self-parking
  • Enjoy a bite to eat at The El Tovar Dining Room, a fine-dining restaurant that serves American cuisine
  • Cooked-to-order breakfast offered for a fee
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals
  • Guests have great things to say about the location and the helpful staff
  • Steps from Grand Canyon National Park Superintendent's Residence and Grand Canyon Railway
  • Free local-area shuttle service

El Tovar - Inside the Park ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for El Tovar - Inside the Park

Couples (1)
3 out of 5
This is an iconic property in a location that could not be bettered. However, it does not try hard enough to please the customer. So, 25 minute wait to get a glass of wine in the cocktail bar, food in the dining room brought to the table cold, air conditioning pumping cold air in the dining room leaving many so cold that they kept outdoor clothes on, corridors shabby and apparently not hoovered, charged 8 dollars for an inedible croissant.Not up to standard for prices charged and aspiration to be a top quality hotel.

Posted by on 29 Feb 2020

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Comment from Hotel Management

2 Mar 2020 by Kendra

Thank you for taking the time to review our hotel. My apologies that we did not meet your exceptions. I hope that you will give us another chance to provide you with an excellent stay.

About the El Tovar - Inside the Park

Location Grand Canyon Village, Grand Canyon, AZ 86023

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free area shuttle within 25 mi is available. The historic El Tovar - Inside the Park also features tour/ticket assistance and coffee/tea in common area. Free self parking is available. This Grand Canyon hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • Built in 1905
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Dining venue

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 25 mi
  • Parking: Free self parking

Room Amenities

El Tovar - Inside the Park offers 78 accommodations with a safe and coffee/tea makers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones.

  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The El Tovar Dining Room – This fine-dining restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Reservations are required.

The El Tovar Cocktail Lou – On-site bar. Open daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding/rental on site
  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 10 per person
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Tovar Grand Canyon Village
  • El Tovar Hotel Grand Canyon Village
  • El Tovar Hotel Grand Canyon
  • El Tovar Hotel
  • El Tovar Grand Canyon
  • El Tovar Inside Park Hotel Grand Canyon
  • Hotel El Tovar
  • El Grand Canyon
  • Grand Canyon El Tovar
  • El Tovar Lodge
  • El Tovar Inside Park Hotel
  • El Tovar Inside Park Grand Canyon
  • El Tovar Inside Park
  • El Tovar Inside the Park
  • El Tovar Inside the Park
  • Tovar Inside The Park Canyon
  • El Tovar - Inside the Park Hotel
  • El Tovar - Inside the Park Grand Canyon
  • El Tovar - Inside the Park Hotel Grand Canyon

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of America.

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