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Sercotel Palacio De Los Gamboa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel Palacio De Los Gamboa

Hallway
Lobby
Reception
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
Plaza Gamboa s/n, Granada, Granada, 18009
  • Calle Navas
    2 min walk
  • Real Asador de Castilla
    1 min walk
  • Granada (YJG-Granada Train Station)
    8 min drive
  • Granada (GRX-Federico Garcia Lorca)
    21 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room

Minibar, in-room safe, desk, blackout curtains

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Palacio De Los Gamboa

Historic hotel with a 24-hour front desk connected to the convention center in Granada
This smoke-free hotel features self parking, a business center, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Sercotel Palacio De Los Gamboa offers 70 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Sercotel Palacio De Los Gamboa's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Granada Cathedral. Features include free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by foot from Granada Cathedral and a 2-minute drive from Alhambra
  • Airport shuttle service available for a fee
WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the business-friendly Sercotel Palacio De Los Gamboa. For a fee, parking is available.

This 4-star Granada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 22 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 13 per person
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (431 square feet)
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Sercotel Palacio De Los Gamboa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number H/GR/01267 Modalidad: Ciudad

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hesperia Granada
Hesperia Granada Hotel
Hesperia Hotel Granada
Granada Hesperia Hotel
Hesperia Granada Hotel Granada
Hesperia Granada Hotel
Sercotel Palacio De Los Gamboa Hotel
Sercotel Palacio De Los Gamboa Granada
Sercotel Palacio De Los Gamboa Hotel Granada

Sercotel Palacio De Los Gamboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 1000 reviews" "
Rating 8 - Good. 361 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
??
Stayed 2 nights in Sep 2024

10/10 Excellent

Ovidio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the drive to get tot he hotel, which was challenging, the hotel was a good choice
Stayed 1 night in Sep 2024

10/10 Excellent

Jamile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property Excellent location
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourselves to this piece of heaven
Room was excellent, bed large and comfortable, facilities good and the location spot on for the town and a walk up to Alhambra. Staff were so helpful and the instructions to drive to get through to the hotel were perfect bearing in mind the limited options. Car parking was good and spacious. Everything about the hotel was perfect. I have stayed in hundreds of hotels and this is definitely up there with the best of them.
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent, very quiet hotel. Lovely bedroom overlooking a courtyard. First rate hotel which we have stayed at before and will certainly stay at again.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really smart yet relaxed city centre hotel. Nice friendly staff. Because it is a (generally) pedestrianised area it is nice and quiet. We had breakfast which was included with our room and it was very nice. An excellent base for visiting the Alhambra and Granada. We only stayed one night and wish we had stayed a bit longer.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good value.
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
quite an average hotel and not as good as I would expect for a 4 star hotel. Needs to be upgraded. Some staff v good others quite poor
Stayed 2 nights in Jun 2024

10/10 Excellent

Saamiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a great location and our stay had everything we needed!
Stayed 1 night in Jun 2024

10/10 Excellent

Adelita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Conveniently located at center close to shops, bus, restaurant.
Stayed 3 nights in Jun 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but difficult to drive to. Fantastic location. Staff was helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Franklin

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2024

6/10 Okay

Ruihong

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
facilities are all too old ....
Stayed 3 nights in Jun 2024

10/10 Excellent

Josefa

Liked: Amenities
Me encantó el edificio, la limpieza y la gran amabilidad del personal.
Stayed 1 night in Jun 2024

6/10 Okay

JANE

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
great location for low attention to the detail.
a few importan items were misin , no towell ( we need to ask to reception) no mumber from room to call reception, found later it was 9, no tv remote control, one of our companion got sick, we arrenged with reception extention untill 2 pm, the guy said 10 euros extra, wich is ok, but when we paid, he said that is 10 euros per hour, He never mentioned before, so we paid 20 euros. nothing else. sadly
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Love this hotel, and cannot wait to go back there with my family.
Stayed 2 nights in May 2024

8/10 Good

Rauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in Granada
This hotel was a great stay for our trip to Granada. The staff were so wonderful and quick with any requests or help. The online check in process was so smooth and we were able to walk in and get our room immediately. This was perfect as we arrived later in the evening and just wanted to get comfortable. The hotel is a beautiful property and very nicely designed. The room was comfy and spacious but a little dated. We had a few issues with the AC which we were able to fix and the door to the bathroom would close by itself often making the bathroom very hot. The location was near a lot of great areas for shopping and eating, 15 min drive or less to the Albaicin quarters, 12 min drive to the Alhambra and close to buses that will also take you up. Overall, would stay again!
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in May 2024

8/10 Good

Michael

Stayed 1 night in May 2024

10/10 Excellent

Shirley

Stayed 2 nights in May 2024

10/10 Excellent

ronald, richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great but area a little noisy but we are in central location
Stayed 3 nights in May 2024