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Saray Hotel

4.0 star property
VIP Access

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Photo gallery for Saray Hotel

Reception
Junior Suite | Living area
Reception
Restaurant
Deluxe Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
P Enrique Tierno Galvan 4, Granada, Granada, 18006
  • Granada Exhibition and Conference Centre
    ‪3 min walk‬
  • Plaza Mariana Pineda
    ‪12 min walk‬
  • Calle Navas
    ‪14 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room (2 adults and 2 children)

Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room (2 adults and 2 children)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, Connecting Rooms (2 adults and 3 children)

Family Room, Connecting Rooms (2 adults and 3 children)

Family Room, Connecting Rooms (2 adults and 3 children)

  • 44 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Single Room

Minibar, in-room safe, desk, laptop workspace

Executive Single Room

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room with Parking

Minibar, in-room safe, desk, laptop workspace

Double Room with Parking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, 2 adults and 1 child

Minibar, in-room safe, desk, laptop workspace

Triple Room, 2 adults and 1 child

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite (Premium)

Junior Suite (Premium)

Junior Suite (Premium)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Saray Hotel

Mediterranean Granada hotel in Zaidin with a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Saray Hotel offers 221 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Saray Hotel. During your stay, you're just a quick walk from Granada Exhibition and Conference Centre. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 4-minute drive from Calle Gran Via de Colon and a few minutes from Plaza Nueva
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and ski storage are also featured at the business-friendly Saray Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Granada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Saray Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 21 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 17 for adults and EUR 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to June 1 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 7 2024 to June 14 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 13 for children
  • Self parking fee: EUR 21 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Saray
Saray Hotel Hotel
Saray Granada
Saray Hotel
Saray Hotel Granada
Saray Hotel Granada
Saray Hotel Hotel Granada

Saray Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 420 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA

Stayed 3 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

judith

Stayed 2 nights in Oct 2024

4/10 Poor

Shadman

Stayed 3 nights in Oct 2024

8/10 Good

Lindsay

Stayed 1 night in Oct 2024

6/10 Okay

Warren

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location poor staff
Beware, there was no mention on the website that the pool shuts at the end of September. Only booked this hotel because of the pool. There were various events on in Granada which disrupted the local busses the staff were unable to advise on what what happening in the area
Stayed 3 nights in Oct 2024

6/10 Okay

Nurudeen

Business traveller
Liked: Staff & service
Property was average. But was very shock that they won't offer u any tea/coffee as a welcome or daily offer. Despite paying over £108 for 1 night had to pay separate 19£ for parking yet not even a cup of tea was offered
Stayed 1 night in Oct 2024

8/10 Good

Siddhartha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The decor in the lobby was lovely. Staff were friendly efficient. Secure parking was great though with a large car, a bit of a challenge. Slightly hard to locate at first glance. Go past the main building & sharp turn right immediately down a narrow steep ramp. Liked the coffee machine in room. Only complaint no plugpoint next to bed to charge phone. Will definitely use again.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the staff was helpful, I was told their printer had no internet connection only to find out that it did. We ate at the restaurant connected to the hotel. I had the salmon taco and instantly threw up. It smelled fishy and tasted really bad.
Stayed 3 nights in Sep 2024

8/10 Good

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick, Brossard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Sep 2024

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel just away from centre but only a 10 to 15 minute walk in. There are a limited number of restaurants nearby but plenty towards the city centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and located within walking diatance to the town.
Stayed 2 nights in Sep 2024

6/10 Okay

Rose

Stayed 3 nights in Jul 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness
We had an amazing stay, it definitely is going through renovations as our room didn’t resemble the ones online. But the location is amazing and the hotel is lovely. It’s a really reasonably priced place, bed and breakfast at that price and quality is impressive.
Stayed 4 nights in Jul 2024

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,nice staff
Stayed 2 nights in Jul 2024

6/10 Okay

Mário

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the decoration and aesthetics of the hotel and the staff at the counter. In the 3 days I didn't go swimming in any of them, despite the extreme temperature. because the area is too small for so many people and on top of that there is no separate pool for the kids which makes it even more confusing. The room is satisfactory and so is the breakfast area. But I'm not considering going back.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Short stay in Granada
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good spot in Malaga
Nice Hotel. Fairly central at least for our purposes. Pool was great, lots of seating.
Stayed 3 nights in Jun 2024

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Glenn, North Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel with most staff very pleasant. Internet however is terrible. Had issues with room servicing which was inconsistent. Our concerns aside I would still recommend staying there.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gareth

Stayed 1 night in Jun 2024

2/10 Terrible

AMY

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not hospitable. We were delayed and tried to change booking after midnight cut off, it was not granted. We still had to pay for both rooms. I understood but I have traveled a lot, had my flight delayed for various reasons and never had a hotel change me for a night I didn’t stay. Tacky. There is not coffee in your room and no place to boils water. The shower water doesn’t get hot. The rooms are worn down but the beds were comfortable. The bedding is adequate. The towels were old and scratchy. The breakfast buffet is mediocre and not included. One morning we arrived at the breakfast buffet in an elevator, a staff member told us about. They said we should use it since we have a stroller as it goes all the way to the lower level where the buffet is located. When we came out in the lower level, Manager came up to us and said we couldn’t use it and tried to make us go up and around. We didn’t have much time before breakfast was over and that would have caused us to kiss it. When we passed through a wait person yelled at us to hurry up and eat and that we had five minutes only! I said we didn’t want to impose and would gladly take a refund (50$ two adults two children) and go elsewhere. A nice employee told us to stay and we did but talk about rude! Quite a few rude and aggressive employees who work for an owner presumably with cut throat policies. I would not recommend.
Stayed 4 nights in Jun 2024

8/10 Good

Jose, Coalville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the outside of the property but everything else was perfect!!!
Stayed 6 nights in Jun 2024