Sure Hotel by Best Western Allen

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sure Hotel by Best Western Allen

Hallway
Standard Room, 1 Double Bed, Non Smoking
Property entrance
View from property
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
Parkgatan 10, Gothenburg, 411 38
  • Gamla Ullevi Stadium
    4 min walk
  • Garden Society of Gothenburg
    4 min walk
  • The Avenue
    6 min walk
  • Gothenburg (GOT-Landvetter)
    20 min drive

Room options

Standard Room, 1 Single Bed, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Economy Room, 1 Double Bed, Non Smoking

  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Sure Hotel by Best Western Allen

Eco-certified Gothenburg hotel in Gothenburg City Center with free breakfast
This smoke-free hotel features self parking, dry cleaning, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance. Housekeeping is available on request.
Sure Hotel by Best Western Allen offers 50 accommodations with hair dryers and blackout drapes/curtains. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Sure Hotel by Best Western Allen, you're just a quick walk from The Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of The Avenue and Scandinavium
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available. WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-certified Sure Hotel by Best Western Allen. For a fee, parking is available.

This 3-star Gothenburg hotel is smoke free.

Guests are served free buffet breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Swedish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (SEK 200 per night)

Food and drink

  • Free buffet breakfast

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: SEK 250 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: SEK 200 per night
  • Pet fee: SEK 250 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Allén Gothenburg
Allen Hotel Gothenburg
Hotel Allén Gothenburg
Allén
Sure Hotel Best Western Allen Gothenburg
Sure Hotel Best Western Allen
Sure Best Western Allen Gothenburg
Sure Best Western Allen
Sure Best en Gothenburg
Sure By Best Allen Gothenburg
Sure Hotel by Best Western Allen Hotel
Sure Hotel by Best Western Allen Gothenburg
Sure Hotel by Best Western Allen Hotel Gothenburg

Sure Hotel by Best Western Allen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 257 out of 1002 reviews" "
Rating 8 - Good. 414 out of 1002 reviews" "
Rating 6 - Okay. 203 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value, wonderful staff and breakfast!
Incredible value, super location!! Staff were very helpful and friendly and breakfast buffet was amazing! I did not expect much for the price and was very pleasantly surprised at the wonderful included breakfast. Room basic but very comfortable. Beautiful trädgårdsförening and Heden very close by.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About a ten minute walk from the Central Station. Plenty of restaurants and shops nearby. Comfortable room and clean bathroom with good water pressure. Friendly and professional staff.
Stayed 1 night in Sep 2024

10/10 Excellent

CK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Lewis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

min

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander, Peshtigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and comfortable. A big buffet breakfast was available. Parking was limited on-site. But city parking is available across the street.
Stayed 1 night in Jun 2024

10/10 Excellent

Sofiia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your plan is to walk all day long through the city and get back to hotel to spend the night this place is the best option. I found the stuff very nice and respectful. Rooms are small but cozy and smartly organized. Plus the price of staying includes breakfast (I was very surprised by variety of food and drink options, also the food looked and tasted good).
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Enda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great!!
Stayed 1 night in Jan 2024

6/10 Okay

Diane

Travelled with group
Liked: Cleanliness, property conditions & facilities
Carrying bags up the stairs....???!!! Not fun.
When you enter the hotel you have to walk two flights of stairs with your luggage just ti reach reception. What was an aged or handicapped person to do. The elevator to your room is next to reception. But from street level to reception 2 flights of stairs. We prepaid with hotels.com, but wr had to pay on site for the parking. They dont accept cash. Knowing the stair issue I would have chosen a different hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Mara

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Cozy & comfortable
Excellent little hotel with clean, cozy rooms. The breakfast was outstanding. And the 12 PM checkout was perfect so that I didn’t need to rush. The location is convenient, right next to the main local bus rank. Just a couple of minutes walk from the center.
Stayed 1 night in Apr 2023

8/10 Good

Ercin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is very good Car parking option is good
Stayed 1 night in Apr 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Augusto

Stayed 1 night in Jul 2022

8/10 Good

Rebecca, Lexington

Stayed 2 nights in Jun 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and location. Simple, no-frills. Tea/coffee, juice and biscuits always available and excellent breakfast. Good room and shower. Staff extremely helpful and welcoming. Bes slightly soft for my liking but that's a personal thing and probably not possible to satisfy everyone on this. Would definitely stay again.
Stayed 1 night in Apr 2022

10/10 Excellent

Richard

Stayed 1 night in May 2022

8/10 Good

Anmar

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

WaLi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, mostly very knowledgeable. Very good breakfast.
Stayed 5 nights in Dec 2021

10/10 Excellent

Shvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and friendly Environment and it was clean good service good location I like it so much I recommend this hotel
Stayed 1 night in Nov 2021

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice leather seating at the reception to chill a little, clean carpets and a real phone, I couldn’t see a hair dryer though, but I didn’t search for it. Nice breakfast menu and good isolated windows.
Stayed 1 night in Jun 2021