See all properties

Tropicana Motel

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tropicana Motel

Beach nearby
Shopping centre
Triple Room
BBQ/picnic Area
Beach nearby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    4 min walk
  • Kurrawa Beach
    7 min walk
  • Dracula's Cabaret
    8 min walk
  • Surfers Paradise, QLD (SFP)
    6 min drive

Room options

View all photos for Queen Motel Suite

Queen Motel Suite

Queen Motel Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

  • 53 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Double

Family Double

Family Double

  • 48 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

Mermaid Waters Hotel by Nightcap Plus

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1001)
The price is €175
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Mermaid Waters Hotel by Nightcap Plus

About this property

Tropicana Motel

Motel with an outdoor pool, a short walk to Pacific Fair Shopping Centre
An outdoor pool, a snack bar/deli, and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Tropicana Motel. During your stay, you're just a quick walk from Pacific Fair Shopping Centre. Features include free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 4-minute walk from Pacific Fair Shopping Centre and 10 minutes by foot from The Star Gold Coast
There's a snack bar/deli on site. WiFi is free in public spaces. Tropicana Motel also features an outdoor pool and express check-out.

Smoking is allowed in designated areas at this 3.5-star Gold Coast motel.

Languages

Chinese (Cantonese), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Luggage storage

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Fridge
  • Toaster

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 7:00 PM and 7:00 AM.
Property Registration Number 98 612 823 515

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Tropicana Motel.

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 296 out of 657 reviews" "
Rating 8 - Good. 240 out of 657 reviews" "
Rating 6 - Okay. 68 out of 657 reviews" "
Rating 4 - Poor. 23 out of 657 reviews" "
Rating 2 - Terrible. 30 out of 657 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 1 night in Sep 2024

6/10 Okay

Krystina

Travelled with family
Disliked: Cleanliness, staff & service
Was ok for the price. Blinds dusty, moved the side table and there was dust/dirt and an old sock under. Hair and dirt in corner of bathroom & mold in shower needs cleaning. The beds were good with lots of pillows. Good to have a microwave, kettle, toaster and fridge with a big bench. Good location, short walk to tram and restaurants. Lots of roadworks out front and up the street. This is a good spot if you are going out and need a place to sleep no frills.
Stayed 2 nights in Sep 2024

6/10 Okay

Tammy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lots of council work and development going on, council road work at front door went on all night. Building was old and needed a refurbishment. Inside was clean and tidy. Couldn’t connect to their wifi. Other patrons were friendly. Bit overpriced IMO
Stayed 1 night in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
It was fine for the price and close to the beach and other attractions. It was just a very windy night when we were there, and the door and windows rattled all night.
Stayed 1 night in Sep 2024

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: construction next door, won't be able to sleep at night, the whole buidling shaked and continued for hours. Room itself is very dirty, spiderweb, rusty and dirty bed and towels. Pros: If you don't mind the noise and the dirtiness, it is very close to Pacific Fair, maybe 7 to 10 mins walk.
Stayed 4 nights in Sep 2024

4/10 Poor

Amy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Above
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

6/10 Okay

Ester

Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I had pre-booked and prepaid weeks before and confirmed by phone that I would be arriving a bit later due to a delayed flight. I was assured everything was ok. Upon arrival, after about 40 minutes of stumbling through their computer system and making phone calls, the staff member informed me that their "system had made an error" and my room was no longer available and they had no rooms. So at 11pm I was forced to frantically find another place or sleep on the street. The staff member was apologetic at least.
Stayed 1 night in Sep 2024

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. Bathroom was clean and updated. AC worked, fridge worked. Good for the price.
Stayed 1 night in Sep 2024

8/10 Good

Amit

Stayed 1 night in Aug 2024

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t enjoy our stay the fridge smelt like off prawns every time you opened it. The wardrobe has cracks and hole on the door and the floor. When I brought it down to the managers attention she said sorry, no offer to change room or discount the stay. No mention prior to arrival of the 24/7 road works and construction happening in front of the motel or next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Dracula's,pacific fair shopping centre,gold coast casino and broadbeach cafes all within easy walking distances,light rail station close by .Motel room very clean and everthing required for a great stay,staff member ver friendly, the only downside is old furniture and rubbish left out along front of the motel,also bit round about way to get into motel because of light rail works being done on goldcoast highway which cant be helped.All up older style motel but a nice place to stay ,nil roaside noise heard at all thanks for the great stay,would not hesitate to stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Russell

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
TV Didn't work. So much construction going on around the area at night it was hard to get to sleep.
Stayed 1 night in Aug 2024

2/10 Terrible

Liz

Stayed 5 nights in Aug 2024

6/10 Okay

Sobala

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy at night unable to sleep. Dusty as well
Stayed 1 night in Aug 2024

6/10 Okay

peter

You have to try and find the back way into the property as roadworks have closed of the front entrance. Also there are roadworks all night. I would not have booked if I knew this information
Stayed 1 night in Aug 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
Nearby building construction noise. Nothing the Motel could do about that. Earplugs were provided. No noise in the evening.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Tilak

Liked: Cleanliness
Disliked: Property conditions & facilities
The window was broken and the refrigerator was rusted
Stayed 2 nights in Jul 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and close to the tram and shops, would stay again. Only downfall, they sent messages about paying deposit by a certain time, but woulda’t answer the phone even after trying for 3hrs
Stayed 3 nights in Jul 2024

6/10 Okay

Leanne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed on top storey. Stairs felt unsafe. Ripped carpet a safety hazard in room. Office closed a lot and staff difficult to understand. Construction nearby not the motel's fault.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location! Walking distance to Pacific Fair, Train Station, Casino, Draculas and much more. Easy parking there, though there isn’t a lot of it. If you aren’t driving though, they’re a Train Station very close to take you to where ever you’d like to go. If you’re going for an event like a NRL game or something highly recommended just taking a train or bus. Only downside at the time of our stay was that they were building a new apartment complex right new door, with construction working through the night. Didn’t really hear it for the most part but could be loud from time to time.
Stayed 7 nights in Jun 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
I left the hotel after 10 mins. An old shopping trolley was blocking the door. The fridge looked like it should have been replaced 5 years ago. The included ear plugs was a nice touch but i guess that means it was going to be a loud night. I cut my losses and booked a different hotel so didn’t actually end up sleeping the night.
Stayed 2 nights in Jul 2024