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Tropicana Motel

3.5 star property

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Photo gallery for Tropicana Motel

Beach nearby
BBQ/picnic Area
Beach nearby
Triple Room
Shopping centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪4 min walk‬
  • The Star Gold Coast
    ‪10 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪17 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Queen Motel Suite

Queen Motel Suite

Queen Motel Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for House

House | Living area

House

  • 160 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

  • 53 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Loft

Loft | Living area

Loft

  • 140 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double

Family Double

Family Double

  • 48 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tropicana Motel

Motel with an outdoor pool, a short walk to Pacific Fair Shopping Centre
An outdoor pool, a snack bar/deli, and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Tropicana Motel. During your stay, you're just a quick walk from Pacific Fair Shopping Centre. Features include free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 4-minute walk from Pacific Fair Shopping Centre and 10 minutes by foot from The Star Gold Coast
There's a snack bar/deli on site. WiFi is free in public spaces. Tropicana Motel also features an outdoor pool and express check-out.

Smoking is allowed in designated areas at this 3.5-star Gold Coast motel.

Languages

Chinese (Cantonese), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 7:00 PM and 7:00 AM.
Property Registration Number 98 612 823 515

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Tropicana Motel.

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 307 out of 687 reviews
Rating 8 - Good. 247 out of 687 reviews
Rating 6 - Okay. 74 out of 687 reviews
Rating 4 - Poor. 24 out of 687 reviews
Rating 2 - Terrible. 35 out of 687 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old furniture Too expensive Broken chairs Bed disgusting Need to update rooms Where was manager to get money back on card checking in
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Marta

Travelled with family
Disliked: Property conditions & facilities
Building is worn down looks like it needs urgent renovation on the outside, close to highway and very noisy!
Stayed 1 night in Dec 2024

6/10 Okay

Adan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor wifi, limited facilities, entire property in need of renovation work
Stayed 3 nights in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Lynn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bathroom was terrible, stale wee on the top back of toilet and thick dust on floor near back of toilet. Noisey both from road works (not anyone’s fault) but people talking outside room before 8 am
Stayed 2 nights in Dec 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
The beds were uncomfortable. Noise in other rooms until 2am. Otherwise it was an ok stay
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness
Room was spotlessly clean, shower excellent, well done to housekeeping staff! I was advised about building/construction so took that on chin, property is tired overall. Not enough parking for the unit qty by the look of it. Overall view it was well located for Pacific Fair walk and food options. Would consider it again if needed.
Stayed 4 nights in Nov 2024

8/10 Good

Carla

Stayed 1 night in Nov 2024

8/10 Good

Cassandra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Comfortable bed Clean bathroom
Stayed 1 night in Dec 2024

4/10 Poor

Judy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom was very clean ,linen good,needs new floor coverings like all motels could do with flooring so can mop,people were trying be helpful ,didn't like those 2 men waking every one up knocking on office windows and door s,and trying break into room 2 window one had a knife,should been put out ,it was 4 30 in morning ,
Stayed 1 night in Nov 2024

6/10 Okay

Vladimir

Was a construction zone just across the small street
Stayed 2 nights in Nov 2024

10/10 Excellent

Chanaphat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mary Anne

Stayed 3 nights in Oct 2024

10/10 Excellent

Kara

It was great
Stayed 2 nights in Nov 2024

8/10 Good

Anthony Joseph

Business traveller
Liked: Cleanliness
Disliked: Amenities
There was a lot of construction work around the hotel hence the noise and poor surrounding area. Other than these factors the hotel itself is aged and really needs external work to improve attractiveness and safety. Internally, the rooms are functional, simple and clean.
Stayed 4 nights in Nov 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic overnight stay for a family of 5, 3 kids. Straight across the road from Pacific Fair and the tram and bus station. A little dated but everything was very clean and very friendly staff on check in. Will stay here again for sure
Stayed 1 night in Nov 2024

6/10 Okay

Satheesh

Disliked: Staff & service, property conditions & facilities
Tv is not connected to internet, bad experience for kids.
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Neat, clean, affordable space. Conveniently and centrally located to everything on the Gold Coast.
Stayed 4 nights in Nov 2024

6/10 Okay

Ronald

Disliked: Cleanliness, staff & service
Motel needs a thorough clean especially the exhaust fan.Skirting board needs cleaning also. Sheets smelt of smoke. Bed was comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other units guests were very noisy.
Stayed 1 night in Nov 2024

8/10 Good

Quang

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Nathan

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Ok for a stay over but wouldnt recommend for a holiday.
Stayed 1 night in Nov 2024