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Sofitel Gold Coast Broadbeach

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Gold Coast Broadbeach

Beach nearby
Aerial view
SUPERIOR ROOM, 2 Double Beds, Ocean Views | View from room
Outdoor banquet area
LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
81 Surf Parade, Broadbeach, QLD, 4218
  • The Oasis
    ‪1 min walk‬
  • The Star Gold Coast
    ‪3 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪8 min drive‬

Room options

View all photos for CLASSIC ROOM, 1 King Size Bed, River Views

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

CLASSIC ROOM, 1 King Size Bed, River Views

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 King Size Bed, Ocean Views

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 Queen Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 Queen Bed, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for SUPERIOR ROOM, 2 Double Beds, Ocean Views

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 Double Beds, Ocean Views

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for CLASSIC ROOM, 2 Double Beds, River Views

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

CLASSIC ROOM, 2 Double Beds, River Views

  • 37.0 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

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About this property

Sofitel Gold Coast Broadbeach

Luxury Gold Coast hotel connected to a shopping center, steps from The Oasis
This hotel features 2 restaurants, 2 outdoor pools, and a fitness center. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. Housekeeping is available on request.
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sofitel Gold Coast Broadbeach. During your stay, you'll be connected to a shopping center, and just a quick walk from The Star Gold Coast. Features include 2 outdoor pools, 2 restaurants, and a gym.
  • For dining with pool views, stop by Bistro On3 Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and bike rentals
  • Steps from The Oasis and 3 minutes by foot from The Star Gold Coast
Sofitel Gold Coast Broadbeach offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business center, 10 meeting rooms, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Gold Coast Broadbeach. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast, lunch, and dinner.
Room81 Restaurant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (AUD 25.00 per night; includes in/out privileges)
  • Valet parking on site (AUD 55.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 45 for adults and AUD 20 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Fitness centre
  • Outdoor tennis court
  • Shopping centre
  • A hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 45 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 25.00 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 58 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with lovely service - particularly liked the glass of champagne offered in the foyer and the buffet breakfast was fantastic. Breakfast staff were amazing
Stayed 4 nights in Oct 2024

4/10 Poor

Landy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Anniversary Stay – Poor Service and Hygiene Issues We were really looking forward to our anniversary stay at Sofitel Broadbeach, but unfortunately, it was far from what we expected. We booked an ocean view room, but the view we received was not what was shown online. While the manager on number 9, Beck (I believe that was her name), was very helpful and tried to resolve the issue, the room still didn’t match what we had envisioned. At that point, we couldn’t book another hotel because everything was double the price. To make matters worse, the room and bathroom had insects, which is absolutely unacceptable for a hotel of this supposed caliber. The parking situation was frustrating too, with no priority for guests, as after dinner on a Saturday night we saw the parking was closed off and when we called the concierge they told us to park at another building which is totally unacceptable considering the amount of money we had spent at this hotel One of the biggest disappointments was the attitude of the concierge staff during check-out they were rude and dismissive, especially considering the mistakes that had been made with our booking. This lack of professionalism added to our frustration. Even the breakfast was underwhelming, with cold food, and birds were flying and walking around inside the restaurant, which felt unsanitary and disturbing. Overall, while we appreciated Beck’s effort to help, the overall experience did not meet our expectations. For such a
Stayed 3 nights in Oct 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was a lovely well maintained property. The staff were highly professional from the front desk dining area to the maids. I would highly recommend this facility to anyone and would love to return for a longer visit
Stayed 1 night in Oct 2024

6/10 Okay

Angela

Travelled with partner
Liked: Property conditions & facilities
the place is well located but looking very tired inside and the Sofitel sign on the side of the building is broken.
Stayed 1 night in Oct 2024

8/10 Good

Sanaz

Business traveller
Overall good experience. The property is run down. Curtains were torn and rails not working. Bed and shower were lovely. It was very noisy however with music from the street continuing till the early hours of the morning. House keeping very average. Staff were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
The service staff were wonderful. Food was excellent. The pool area was a delight. Some plumbing maintenance is needed, and chairs in bistro need re-covering.
Stayed 6 nights in Oct 2024

8/10 Good

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and sweet. Location was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Hugh

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Kerriann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely area to walk around. Super convenient for the convention centre. Staff were super friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very comfortable wonderful service
Stayed 1 night in Oct 2024

8/10 Good

Nelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is just right around of the heart of the hotel. Shopping, woollies, bottle shop, restaurants, are the best cafe, beach, trams everything
Stayed 6 nights in Sep 2024

6/10 Okay

Brad

Travelled with partner
Was a bit old and dated, not totally clean
Stayed 2 nights in Oct 2024

6/10 Okay

Louie

Travelled with partner
Nice breakfast options.
Stayed 7 nights in Sep 2024

10/10 Excellent

Domenic

Travelled with group
Liked: Amenities
Good
Stayed 3 nights in Sep 2024

6/10 Okay

Farley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had pick a slight negative I’d say if large pool was also heated but we loved our time there
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly and helpful. It was great to have access to on-site secure parking. Our room was quiet with a great view of the ocean. The concierge staff go out of their way to assist with any problems. Will definitely stay here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Duncan

Disliked: Cleanliness, staff & service, property conditions & facilities
After attempting to arrange a different date due to my daughter being critical ill and needing emergency surgery. The reservations team Emline refused all attempts to negotiate with the Expedia, despite a manafwr approving a refund under the circumstances. Certainly no humab in this service. Shame.
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Disappointed as Sofitels are usually 5-star hotels but this one is tired looking and needs refurbishment. Our room wasn't clean (hair on shower floor and dirt marks on cupboard doors, mirror and wall). If we were staying more than 2 nights, we would have complained and asked for another room. The location in Broadbeach is excellent (close to everything) and my saving grace was a Starbucks opposite the hotel as there was no coffee machine in the room! All in all, we were disappointed and will not stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Prue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean Could do with an update of bathrooms for aesthetics but they are cleaner than some new hotels I’ve been to!
Stayed 1 night in Sep 2024

10/10 Excellent

Safoora

Stayed 2 nights in Aug 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Location and walking distance to good restaurants
Stayed 1 night in Sep 2024