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Bay of Palms

3.5 star property

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Photo gallery for Bay of Palms

Kayaking
Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Individually decorated, individually furnished, blackout curtains
Individually decorated, individually furnished, blackout curtains
Standard 1 bedroom | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Laundry
  • Barbecue grill
  • Air conditioning

Explore the area

Map
12 Coolgardie Street, Elanora, QLD, 4221
  • The Pines Elanora
    ‪1 min walk‬
  • Palm Beach Pirate Treasure Island Playground
    ‪19 min walk‬
  • Currumbin Creek Estuary Bridge
    ‪2 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪12 min drive‬

Room options

View all photos for Deluxe Lakefront Studio

Individually decorated, individually furnished, blackout curtains

Deluxe Lakefront Studio

  • Studio
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard 1 bedroom

Individually decorated, individually furnished, blackout curtains

Standard 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Deluxe 1 bedroom

Deluxe 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Studio

Individually decorated, individually furnished, blackout curtains

Standard Studio

  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio

Individually decorated, individually furnished, blackout curtains

Deluxe Studio

  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Standard Lakefront Studio

Standard Lakefront Studio

  • Studio
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

Individually decorated, individually furnished, blackout curtains

Deluxe Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Standard Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Deluxe Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

Individually decorated, individually furnished, blackout curtains

Standard Lakefront 2 bedroom

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Basic Studio

Individually decorated, individually furnished, blackout curtains

Basic Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Bay of Palms

Lakefront Gold Coast aparthotel in Elanora with free parking
Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, an arcade/game room, and express check-out are onsite. Each apartment features free WiFi, a flat-screen TV, and a kitchenette with a refrigerator. Room service, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Bay of Palms. During your stay, you're just a quick walk from The Pines Elanora. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable aparthotel has 44 apartments on 2 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include a computer, laundry facilities, and a vending machine
  • Onsite recreation includes rowing/canoeing, bike rentals, and kayaking
  • Steps from The Pines Elanora and a 3-minute drive from Currumbin Wildlife Sanctuary
Bay of Palms offers its guests a waterslide and an outdoor pool. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Barbecue grills, a vending machine, and an arcade/game room are also featured at the family-friendly Bay of Palms. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Kitchenette

  • Fridge
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: AUD 30.0 per day

Bathrooms

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Barbecue
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (weekly)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Vending machine
  • Front desk (limited hours)

Location highlights

  • On the lake
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the shopping district
  • In the suburbs

Things to do

  • Waterslide
  • Kayaking on site
  • Rowing/canoeing on site
  • Fishing on site
  • Bike hire on site
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Window guards

General

  • 44 rooms
  • 2 floors
  • Individually decorated
  • Individually furnished
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Bay of Palms Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 255 out of 679 reviews
Rating 8 - Good. 278 out of 679 reviews
Rating 6 - Okay. 92 out of 679 reviews
Rating 4 - Poor. 34 out of 679 reviews
Rating 2 - Terrible. 20 out of 679 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities
Very friendly lady at reception. No fuss and easy to deal with. Thank u.
Stayed 2 nights in Nov 2024

8/10 Good

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay lots of hills and beaches to walk.
Stayed 5 nights in Oct 2024

10/10 Excellent

Dr Lilly

Liked: Cleanliness, room comfort
Truly wish we could have stayed here forever had the nicest damn swim in the creek in front this morning f3el 1 million dollars shall lpok forward to returning
Stayed 3 nights in Oct 2024

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness
We where happy!
Stayed 6 nights in Oct 2024

10/10 Excellent

Gemma

Beautiful rooms very friendly people
Stayed 3 nights in Oct 2024

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities
Enjoyable stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Sylvia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Booked & paid for 2 bedroom unit for 3 adults & 2 kids, was given a 1 bedroom & told first that I'd be given a full refund & find somewhere else. Was eventually given another single room away from other single room but we had to move the next day. Rooms were so dated and in disrepair - the door were tricky to lock & unlock hard to open. The towel rack fell off and the aircon control fell off during the night. The showers were mouldy along the edges from age & no toilet brush in toilet. The location was amazing though lakefront and right next door to shopping mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lakeside view, quiet and comfortable.
Stayed 5 nights in Sep 2024

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities
Make sure that you check prior the bedding configuration, our booking was for a deluxe suite should’ve been a sofa double bed and a double bed, I had to make do with sleeping on the couch which luckily was so comfortable but what if it had been 4 adults as the booking was supposed to be. Overnight onsite manager is unhelpful and arrogant,So beware if you need help after hours - lovely lady at the desk. All in all beautiful spot, quiet, and clean
Stayed 1 night in Sep 2024

4/10 Poor

Kristy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Celeste

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Overall decent place to sleep for a couple of nights. Beds are comfy, shower is hot and good water pressure. Walls in adjoining rooms very thin and can hear everything.
Stayed 2 nights in Sep 2024

6/10 Okay

Derek

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Better than expected
Stayed 3 nights in Jul 2024

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was very nice.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Comfortable accommodation
Comfortable, spacious accommodation. Well situated with restaurants, grocery and general shopping all within walking distance.
Stayed 2 nights in Jun 2024

4/10 Poor

Dorothy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Could hear every word and noise from next door unit .. person next door chain smoked and coughed most of the night so we got very little sleep . toaster and kettle had to be plugged into power point about 6 inches under air conditioner .. no shampoo or conditioner .. satchet to wash one lot of dishes only Would not recommend 🙁
Stayed 3 nights in Jun 2024

8/10 Good

Jane

Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Lisa

Stayed 4 nights in Jun 2024

10/10 Excellent

Liam

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Joedine

Liked: Cleanliness, property conditions & facilities
This property is a lovely place to stay.Staff are lovely.Bed was very comfortable.
Stayed 2 nights in Jun 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Property clean and quiet. Kitchen has only bare essentials, no chopping board, one serrated knife was very blunt, coffee mugs very small.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bec

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, quiet and easy to reach and make changes to reservations. Polite and efficient front desk.
Stayed 2 nights in May 2024

10/10 Excellent

Graham

Stayed 2 nights in May 2024

4/10 Poor

Margaret

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 3 nights, The first night the power went off in adjoining unit, the power box was in our room so they had to come in to our room to get at the power box. There was a locked door between the two rooms that allowed light to shine into our room from the other room at night, plus it was noisy.The room itself was unclean. The bathroom vanity was water damaged and tiles missing. At night cochroaches and out from wall and under vanity and tan around the floor. The kitchen bench also had cockroaches on it when we came home at night. We got 1 set of towels for 3 nights didn’t see any staff to request more, The bed was uncomfortable and found bug in bed on last day. The water view was nice and outsides were ok definitely wouldn’t recommend.
Stayed 3 nights in May 2024