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Tien Terrace

3.0 star property

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Photo gallery for Tien Terrace

Irving Twin
Indoor pool, outdoor pool
Bar (on property)
Lobby sitting area
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
93 Jalan Irving, George Town, Pulau Pinang, 10400
  • Penang Times Square
    ‪5 min walk‬
  • KOMTAR
    ‪9 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Irving Twin

Irving Twin

Irving Twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Irving King

Irving King

Irving King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King

In-room safe, desk, iron/ironing board, free WiFi

Suite King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tien Terrace

Hotel with an indoor pool, a short walk to KOMTAR
This hotel features an indoor pool, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Tien Terrace offers 9 air-conditioned accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site.
During your stay at Tien Terrace, you're just a quick walk from KOMTAR. You'll find features like free WiFi in public areas, plus an indoor pool and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 9 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
Tien Terrace offers its guests an indoor pool and an outdoor pool. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Tien Terrace also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star George Town hotel.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 6 per day)

Food and drink

  • A bar/lounge

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Tien Terrace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 6 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Tien Terrace Hotel
Tien Terrace George Town
Tien Terrace Hotel George Town

Tien Terrace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Check in was at 3 which seems kind of late. We tried to check in early because we had our luggage with us and we had a meeting to attend but there was no one on site. There were three phone numbers posted outside but they only picked up on one of them and we couldn’t leave our baggage or anything. The room was nice but a bit dark and no view at all. The bathroom was huge and beautiful BUT it was open to the outside air and really hot so it wasn’t enjoyable. I don’t normally leave reviews but it was a headache communicating with a “hotel” that has no one to talk to.
Stayed 1 night in Jul 2024

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
pleasant and clean place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lyndsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay. The people were welcoming and very helpful. It was clean and smelled wonderful
Stayed 6 nights in Jun 2023

10/10 Excellent

wong

Stayed 1 night in Nov 2023

2/10 Terrible

CHIENYU

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023