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DoubleTree Resort by Hilton Hotel Penang

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Hotel Penang

View from room
Presidential Suite, 1 King Bed, Terrace | Bathroom
Exterior
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪7 min drive‬
  • Gurney Drive
    ‪8 min drive‬
  • Gurney Plaza
    ‪9 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪48 min drive‬

Room options

View all photos for King, Suite, 1 Bedroom, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout curtains

King, Suite, 1 Bedroom, Balcony, Sea View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout curtains

King, Suite, 1 Bedroom, Balcony

  • 50 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, Terrace, Sea View

In-room safe, desk, laptop workspace, blackout curtains

King, Suite, Terrace, Sea View

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Terrace, Sea View

Family Suite, 2 Bedrooms, Terrace, Sea View | Living area

Family Suite, 2 Bedrooms, Terrace, Sea View

  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

King, Room, Accessible

  • 31 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Guest)

  • 31 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Family Room, 2 Bedrooms, Balcony

  • 64 sq m
  • Hill view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King, Deluxe Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

King, Deluxe Room, Balcony

  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace

  • 179 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Premier Room, Balcony, Sea View

King, Premier Room, Balcony, Sea View

King, Premier Room, Balcony, Sea View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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4.1 out of 5, Very good, (1001)
The price is €94
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includes taxes & fees
9 Apr - 10 Apr
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About this property

DoubleTree Resort by Hilton Hotel Penang

Beach hotel with 2 outdoor pools, near TeddyVille Museum
At DoubleTree Resort by Hilton Hotel Penang, spend the day on the nearby beach or relax by one of the hotel's 2 outdoor swimming pools.
DoubleTree Resort by Hilton Hotel Penang offers 316 accommodations with iPod docking stations and MP3 docking stations. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This George Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and facials.
Our customers tell us they can't get enough of the helpful staff at DoubleTree Resort by Hilton Hotel Penang. During your stay, you're just a quick walk from TeddyVille Museum. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Makan Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Steps from TeddyVille Museum and 7 minutes by car from Ferringgi Beach
  • Local-area shuttle service available
As a guest of DoubleTree Resort by Hilton Hotel Penang, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4960 square feet (461 square meters) and includes a conference center. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly DoubleTree Resort by Hilton Hotel Penang. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star George Town hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Makan Kitchen - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Foodstore - This coffee shop specializes in local cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (MYR 3 per day; includes in/out privileges)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Foodstore

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (4,960 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 3 2025 to March 27 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for MYR 140.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 68.00 for adults and MYR 34.00 for children
  • Self parking fee: MYR 3 per day (in/out privileges)
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Resort
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Resort George Town

DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 357 out of 824 reviews
Rating 8 - Good. 310 out of 824 reviews
Rating 6 - Okay. 80 out of 824 reviews
Rating 4 - Poor. 50 out of 824 reviews
Rating 2 - Terrible. 27 out of 824 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sultan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a really good stay Reception staff were very helpful and we had a speedy check in….. they were also very polite and always smiling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sutha

Stayed 1 night in Dec 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, amenities
Breakfast was good with a large selection , construction site right next door with load banging all day , also maintanence work being carried out in the hotel , the room felt really damp with a musty smell , food and drink prices in the hotel were rather high
Stayed 3 nights in Dec 2024

8/10 Good

fong

Stayed 2 nights in Nov 2024

8/10 Good

Yuen Fong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it close to my friends’ home
Stayed 7 nights in Dec 2024

10/10 Excellent

Zahra

Liked: Amenities
The hotel is in a Safe and serene location . My bed was comfortable , quiet and clean . Danny and the team accommodated me well for a late check in and welcome . Look forward to my next visit .
Stayed 6 nights in Dec 2024

8/10 Good

Nirmal

Stayed 3 nights in Nov 2024

10/10 Excellent

Janette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families wanted to get away from the city. Beautiful views and kind staff!
Stayed 4 nights in Nov 2024

8/10 Good

THIO WEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needs to be refurbished but staff was wonderful!
Stayed 5 nights in Dec 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel. Good location for north and George Town with bus just outside going in both directions.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alex Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Aug 2024

6/10 Okay

Lynette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Yusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly got a complimentary room upgrade as we were celebrating daughters birthday and wedding anniversary. Our room main bedroom the blind in shower very dirty looked mouldy I used a towel to clean and saw that it was easy to clear housekeeping definitely dropped the ball with that. Ordered drinks at the pool. It took forever to get the drinks we were only two families at pool so not sure why it took them so long to deliver drinks
Stayed 2 nights in Nov 2024

8/10 Good

Chaixien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Slow service
Check in time is 3pm, I reached at 4:35pm, the counter told me room is not ready. I waited until 6pm, finally was given a room. The hotel compensated with buffet dinner, but I had a difficult time waiting especially my toddler was crying to sleep
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Faseeha

Stayed 4 nights in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though there were no restaurants or shopping options near the hotel use of Grab cars was a inexpensive ride to anywhere you wanted to go
Stayed 12 nights in Oct 2024

10/10 Excellent

Zaharin

Stayed 1 night in Sep 2024

10/10 Excellent

charlotte

Excellent service especially all staff very helpful when my husband need help to hospital
Stayed 3 nights in Oct 2024

6/10 Okay

Mrs Kiran

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Musty
The room smelt musty and damp and the bedsheets felt wet so not a comfortable sleep
Stayed 2 nights in Oct 2024

8/10 Good

Felicia

Liked: Cleanliness, staff & service
I wasn't wowed by this hotel or the dining choices but the staff was lovely, the food was good and the view from my terrace room was beautiful. the resort can use a little refresh as the furniture was a little worn and the decor a little tired. I was surprised that the mini bar remained unfilled the whole time I was there as I thought the terrace rooms included a stocked mini bar. I guess I could have complained but I just kept on thinking they would get to it. I will know better for next time.
Stayed 4 nights in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and comfortable and the balcony was a welcome addition with an amazing view The hotel is a resort and unless you are comfortable taking all meals there and doing things within the resort you are better off getting a cheaper place at Batu Ferringhi
Stayed 1 night in Sep 2024

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