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Hotel Suisse Genova

2.0 star property

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Photo gallery for Hotel Suisse Genova

Hallway
Front of property
Desk, cots/infant beds, rollaway beds, free WiFi
Lobby
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Bar
  • Air conditioning
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via XX Settembre 21 nero/6, Genoa, GE, 16121
  • Piazza de Ferrari
    ‪6 min walk‬
  • Teatro Carlo Felice
    ‪7 min walk‬
  • Galliera Hospital
    ‪9 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪23 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Shared Bathroom

Desk, cots/infant beds, rollaway beds, free WiFi

Double Room, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Desk, cots/infant beds, rollaway beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

Balbi Hotel

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Parking available
4.0 out of 5, Very good, (116)
The price is €81
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Balbi Hotel

About this property

Hotel Suisse Genova

Hotel with a bar, a short walk to Piazza de Ferrari
This smoke-free hotel features a bar/lounge, a snack bar/deli, and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a TV in a common area. Bathrooms are shared.
Hotel Suisse Genova offers 9 air-conditioned accommodations with hair dryers. 22-inch LCD televisions come with digital channels.

Guests have access to shared bathrooms. Bathrooms include showers and bidets. This Genoa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Suisse Genova, you're just a quick walk from Piazza de Ferrari. Enjoy features like free WiFi in public areas, plus a bar and laundry facilities.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • 6 minutes by foot from Piazza de Ferrari and a 5-minute drive from Genoa Port Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Suisse Genova.

This Genoa hotel is smoke free.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 738 ft (EUR 20 per night); discounts available

Food and drink

  • 1 bar

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Hairdryer
  • Shared bathroom (in-room sink)
  • Shower
  • Towels

Entertainment

  • 22-inch LCD TV
  • Digital channels

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in fee: EUR 20 for check-in between 9:00 PM and 10:00 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (738 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 9:00 PM and 10:00 PM
  • Air conditioning fee: EUR 5 per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Suisse Genova Hotel
Hotel Meublè Suisse Genoa
Meublè Suisse
Meublè Suisse Genoa
Hotel Suisse Genova Genoa
Hotel Suisse Genova Hotel Genoa

Hotel Suisse Genova Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 85 reviews
Rating 8 - Good. 29 out of 85 reviews
Rating 6 - Okay. 13 out of 85 reviews
Rating 4 - Poor. 9 out of 85 reviews
Rating 2 - Terrible. 9 out of 85 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
My staff had to change hotel.
Stayed 3 nights in Oct 2023

6/10 Okay

Andrew

Liked: Staff & service
This hotel is in a very convenient location. I was not driving. The staff were very friendly. However, it is a budget hotel and one cannot expect 5 star.facilities.
Stayed 4 nights in Oct 2023

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay with very friendly staff. Unfortunately our room was not air conditioned. The temperature at night was 29° which was very hot to sleep in. Staff provided us with a portable cooling fan but that only brought the temperature down to 27° Other rooms next to ours had fully functioning units and much lower temperatures. I asked to borrow one of their units since the rooms were not occupied between check out and check in times (~4 hours during the day) but that seemd to be too much to ask...
Stayed 2 nights in Aug 2023

10/10 Excellent

Jacqueline

Travelled with partner
Good atmosphere, friendly staff, water in Lobby. Quaint & located on major shopping street. I would return, but beware for larger people who might feel cramped in bath/toilette, and stairs to the Hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

steven

Stayed 1 night in Jun 2023

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the rooms were beautiful.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Genoa trip
Ok for the budget traveler.
Stayed 2 nights in Nov 2019

4/10 Poor

MICHALIS

Liked: Cleanliness
Disliked: Staff & service, room comfort
One to avoid
We stayed at this hotel for four nights, as a base for exploring Genoa and the Cinque Terre. On the plus side, the location was convenient, within walking distance from both the city centre and the train station. The room was spacious enough but the shower was extremely small, barely enough for a normal-sized person. The most annoying aspect was the existence of too many confusing rules regarding check-in, check-out, room keys etc, all arising from the fact that there is no night lobby service. What's worse, these rules were often communicated to us in a bossy and rude manner from some of the staff. The management should understand that people coming to the hotel for holidays do not like to be bossed-around and want their stay to be simple and relaxing. Overall, it was not a pleasant experience.
Stayed 3 nights in May 2019

6/10 Okay

maria

Liked: Cleanliness
Very convinient location close to train station and city center. Although there is no breakfast available at hotel there are many coffee shops near by. Room was big and comfortable for 4 but bathroom too small and noisy . Overall very good price and very convinient to use Genova for day trips to surrounding area.
Stayed 3 nights in May 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The Hotel was perfectly clean and comfortable. Will definitely return. It is of course in an old building (as you would expect since about 99% of the buildings in genova are old buildings). That is what makes Genova so interesting.! Staff was so accommodating and nice. Internet worked great. Everything was perfect. It is not even worth mentioning as these kinds of Hotels simply have small bathrooms - but just so that nobody can say that I was not honest. . . the bathroom is small - the shower is very small - and none of that matters. It is all perfectly adequate.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had got the biggest room, loved it very much! Location is amazing, just what you need in a busy town, close to shops, sightseeing's, market! will definitely recommend thi9s apartments and location to my friends! Thanks to Daniela who took great care of us, explaining everything, guiding us where to go and what to see. Many thanks for your hospitality!
Stayed 2 nights in Mar 2019

10/10 Excellent

Greg, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m doing this review for the staff, they were fantastic. A great knowledge of the local area and willing to help out in anyway possible. Explaining where to eat to finding a historical building. Even when checking out they made sure to look after our belongings and wanted us to have a safe onward journey. The rooms were okay, perfect for a night or two if you’re looking for somewhere cheap. 9/10 lovely little place with excellent staff!
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overnight stop at Genova on Road trip to Italy
The checkin was quick and staff were super friendly. However, the heating was non-existent!! It was so cold; they said the heating would automatically switch on as it was set on a timer. It was very low heat so they gave us a space heater which we were asked to return as others needed it and there was only one! We hardly slept due to the cold and the uncomfortable beds and pillows. The private bathroom was built into a closet in the room and felt so fragile. Shower was tiny! STAY away.
Stayed 1 night in Dec 2017

8/10 Good

Hugo

Stayed 1 night in Oct 2023

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service
Wir waren nur kurz da total zu frieden
Stayed 1 night in Oct 2023

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé au cœur du centre ville près des lignes de bus et du métro, propre, accueil chaleureux
Stayed 2 nights in Sep 2023

8/10 Good

Antonio

Disliked: Property conditions & facilities
Struttura in posizione comoda e accessibile; stanza spaziosa. Da migliorare bagni (sanitrit da eliminare) e pulizia
Stayed 1 night in Sep 2023

6/10 Okay

CHI

Business traveller
Das Zimmer ist zwar klimatisiert, aber die Leitung nach draußen ist nur temporärisch. Zimmer riecht zu fest nach Duft. Die Lage ist gut man ist schnell in die Stadt
Stayed 1 night in Sep 2023

4/10 Poor

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Per 1 notte può andare bene
Stayed 1 night in Sep 2023

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt in der Einkaufsstraße gelegen, sehr guter Ausgangspunkt. Parkmöglichkeiten in der Nähe, entweder auf einem Parkplatz oder in einer Seitenstraße. Haus und Zimmer etwas älter, aber es ist alles vorhanden, auch eine Klimaanlage. Nahe am Hafen. Für uns prima, denn wir mussten morgens zur Fähre. Dame vor Ort sehr nett und hilfsbereit.
Stayed 1 night in Aug 2023

6/10 Okay

Romain

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Ottima
Stayed 1 night in Jul 2023

8/10 Good

Bettina

Stayed 1 night in Jul 2023

2/10 Terrible

Salim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement des Misérables.
Un séjour catastrophique, rien'avoir avec les photos et la description sur le site. Je le déconseille fortement.
Stayed 1 night in Jul 2023

4/10 Poor

AUDREY

Stayed 1 night in Jul 2023