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4.5 out of 5

"Very well placed for eating out and walking distance to the station. Staff very helpful especially housecleaning. Very clean rooms and airconditioning ... " More

By a verified traveller on Sun 22 Aug 2021

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Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Terrace Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Bristol Palace Hotel gets high marks from our customers. During your stay, you're just a quick walk from Piazza de Ferrari. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Italian cuisine while dining at Giotto
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Piazza de Ferrari and 11 minutes on foot from Old Port
  • Cats and dogs welcome for a fee (restrictions apply)

Bristol Palace Hotel ratings based on 18 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bristol Palace Hotel

Everyone (11) Couples (5) Family (2)
5 out of 5
Very well placed for eating out and walking distance to the station. Staff very helpful especially housecleaning. Very clean rooms and airconditioning is fantastic so rooms are cool and comfortable especially coming back from the outside heat. Our children had their own adjoining room so we could chat through the night, enough space for all five of us. Thoroughly enjoyed our stay. Would highly recommend this hotel to anyone. Thanks

Posted by on 22 Aug 2021

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5 out of 5
Splendid hotel! I don't think I ever stayed anywhere so gracious.

Posted by on 26 Oct 2019

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4 out of 5
We loved the beautiful staircase ,We were on the 6th floor ,yet would walk down as it was so mesmerizing. What wasnt so good ,was that we were in a room that was very noisy .The entire night it sounded as if someone was knocking on the ceiling yet we were on the top floor. The breakfast was good ,however the Service in the breakfast room could be better.The boiled eggs were ice cold ,like they just came out of the Refrigerator.What was nice,was that one could enjoy a glass of champagne with breakfast. We had supper on saturday evening and I must say compliments to the Chef and the waitress on duty.My wife celebrated her birthday and when she mentioned it to the waitress she was surprised with a candle on her Dessert.The Location is perfect ,if you like Shopping ,this Hotel is on the main road ,and within Walking distance of all Tourist attractions.

Posted by on 11 Jun 2019

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5 out of 5
Very fine building and friendly staff. The breakfast was very tasty. I enjoyed my short visit a lot.

Posted by on 24 Apr 2024

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Comment from Hotel Management

26 Apr 2024 by Manuela Cuomo

Dear Jyri,First of all thank your for staying at Bristol Palace and for giving us such a good review.We are pleased to read that you enjoyed your stay and that everything was perfect.With the hope to welcoming you back soon, we wish you a lovely day.Best regards,Manuela CuomoSales Department

3 out of 5

Posted by on 26 Dec 2023

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5 out of 5

Posted by on 7 Sep 2023

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4 out of 5

Posted by on 13 Aug 2023

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5 out of 5
Sehr sehr gut gelegen. 10 Minuten zu Fuss an den Bahnhof und an den Hafen. Direkt in der Einkaufsstrasse. Personal sehr sehr freundlich. Auch eine schöne Bar für ein Apero vorhanden. Nachtruhe solala.... nicht toptop, mit leichtem Schlaf... Restaurant Gourmet Küche, sehr fein, aber auch sehr kleine Menge, unbedingt Menu I und Menu II bestellen, sonst zuwenig.

Posted by , from Orpund on 11 Apr 2023

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5 out of 5
Very good and nice place

Posted by on 28 Oct 2022

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Comment from Hotel Management

29 Oct 2022 by Hotel Bristol Palace

Dear Mika,Thank you for your review.Looking forward to welcoming you back soon.Best Regards

4 out of 5

Posted by on 25 Oct 2022

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel. This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Parking (limited spaces)

Transport

  • Train station: Genoa Genova Brignole Station (1 km / 0.6 mi)

Room Amenities

Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Giotto – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Bistrot – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Eurocard, cash, mobile payments, Alipay and WeChat Pay.

  • Mobile payments
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • WeChat Pay
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Palace
  • Bristol Palace Genoa
  • Bristol Palace Hotel
  • Bristol Palace Hotel Genoa
  • Hotel Bristol Palace
  • Palace Bristol
  • Palace Bristol Hotel
  • Palace Hotel Bristol
  • Bristol Palace Hotel Genoa
  • Bristol Palace Genoa
  • Hotel Bristol Palace Hotel Genoa
  • Genoa Bristol Palace Hotel Hotel
  • Hotel Bristol Palace Hotel
  • Bristol Palace
  • Bristol Palace Hotel Hotel
  • Bristol Palace Hotel Genoa
  • Bristol Palace Hotel Hotel Genoa

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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