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"All the staff were wonderful from reception staff to breakfast staff. Very helpful in arranging public transport for me and getting a charger for my p ... " More

By a verified traveller on Mon 27 Mar 2023

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Superior Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Diplomate. During your stay, you're just a quick walk from City Center Shopping Area. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Just a 5-minute walk from Rue du Rhône and 12 minutes on foot from Flower Clock

Hotel Diplomate ratings based on 50 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Diplomate

Everyone (36) Business (1) Couples (4) Family (1)
5 out of 5

Posted by on 1 Feb 2024

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Comment from Hotel Management

21 Mar 2024 by Lotfi

Nous vous remercions

4 out of 5

Posted by on 16 Aug 2023

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Comment from Hotel Management

6 Sep 2023 by Lotfi

Thank you

5 out of 5
All the staff were wonderful from reception staff to breakfast staff. Very helpful in arranging public transport for me and getting a charger for my phone. The mini bar was helpful too as I arrived late in the evening and was thirsty.

Posted by on 27 Mar 2023

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Comment from Hotel Management

28 Mar 2023 by Lotfi

Thank you

5 out of 5
Great front desk service great quiet room only the breakfast was overpriced. I went outside sadly. otherwise a great place. I will surely return. hopefully at the reasonable price.

Posted by on 6 May 2019

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Comment from Hotel Management

7 May 2019 by Lotfi

Thank you for your stay Best regards

5 out of 5
Good location, decent size of room, friendly and accommodating staff.

Posted by on 9 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Lotfi

Thank you for your stay Best regards

1 out of 5
Das Hotelzimmer war sehr alt, aber sauber. Das Badezimmer mit einer defekten, alten Duschbrause müsste dringend ersetzt werden. Ausserdem war es sehr laut. Die Fenster sind nicht Schallisolierung, und ich hatte das Zimmer direkt an der Hauptstrasse. Das Frühstück war schrecklich. Kaltes, abgestanden Rührei. Toastbrot von Migros-Budget und Cappuccino mit wässrigem Kaffee. Absolut ungeniessbar. Der Parkplatz für CHF 32 für eine Nacht war bei einem Partnerhotel etwa 400 m entfernt. Das war nicht klar und mühsam.

Posted by on 21 Jun 2024

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4 out of 5
Optimale Lage

Posted by on 6 Jun 2024

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4 out of 5
Bien place, bon acceuil

Posted by on 20 Mar 2024

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Comment from Hotel Management

21 Mar 2024 by Lotfi

Nous vous remercions

5 out of 5
👍

Posted by on 9 Mar 2024

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Comment from Hotel Management

11 Mar 2024 by Lotfi

Thank you

4 out of 5
Pour passer une nuit, c'est un hôtel intéressant. Points positifs : - Literie de bonne qualité - Chambre insonorisée (côté opposé à la route) - Minibar - Personnel d'accueil sympathique Points négatifs: - Chambre très petite, tout comme la salle de bain. - Confort général assez rudimentaire. - Chauffage impossible à éteindre, chaleur très forte dans la chambre - Odeur forte de désodorisant très désagréable. Pour conclure, cet hôtel est annoncé comme un 4 étoiles sur ebookers. Impossible à comprendre, je pense qu'i vaut entre 2 et 3 maximum.

Posted by on 5 Feb 2024

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Comment from Hotel Management

14 Feb 2024 by Lotfi

Nous vous remercions

Property Features

Hotel Diplomate offers its guests laundry facilities, dry cleaning/laundry services, and a lift. Public spaces have free WiFi. For a fee, parking is available. This 4-star Geneva hotel is smoke free.

  • 46 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Geneve Eaux Vives Station (0.8 km / 0.5 mi)
  • Metro station: Villereuse Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Diplomate offers 46 accommodations with minibars. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath. This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 35.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, window guards and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • Contactless check-out is not available
  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 10
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • Cashless transactions are available
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 26 per person
  • Secured self-parking fee: CHF 32.00 per day
  • Rollaway bed fee: CHF 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Diplomate
  • BEST WESTERN Diplomate Geneva
  • BEST WESTERN Hotel Diplomate
  • BEST WESTERN Hotel Diplomate Geneva
  • Hotel Diplomate Geneva
  • Hotel Diplomate
  • Diplomate Geneva
  • Geneva Best Western
  • Best Western Geneva
  • Hotel Diplomate Hotel
  • Best Western Diplomate
  • Hotel Diplomate Geneva
  • Hotel Diplomate Hotel Geneva

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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