River Edge Inn

2.0 star property

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Photo gallery for River Edge Inn

Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Private kitchen
Family Suite, 2 Bedrooms, Kitchenette (Private Balcony) | Balcony view
Reception
Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Living room
Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
665 River Rd, Gatlinburg, TN, 37738
  • Ober Gatlinburg Aerial Tramway
    ‪3 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Traffic Light #8
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Private Balcony)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

River Edge Inn

Hotel with free breakfast, a quick walk to Great Smoky Mountains National Park
An outdoor pool, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool, and concierge services are onsite. Weekly housekeeping is available.
River Edge Inn offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the comfortable beds at River Edge Inn. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include an elevator, a terrace, and a lobby fireplace
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of Gatlinburg Convention Center and Ripley's Believe It Or Not Museum
  • Dogs welcome for a fee
River Edge Inn offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and ski storage are also featured at River Edge Inn. Limited free parking is available on a first-come, first-served basis.

This Gatlinburg hotel is smoke free.

Guests are served free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free off-site parking within 49 ft
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (weekly)
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 1:00 AM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay (for guests under 21 years old)
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: USD 25; may vary based on unit size
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and outdoor lighting
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lodge Gatlinburg
River Edge Gatlinburg
River Edge Lodge
River Edge Lodge Gatlinburg
River Edge Motor
River Edge Motor Gatlinburg
River Edge Motor Lodge
River Edge Motor Lodge Gatlinburg
River Lodge Gatlinburg
River Edge Motor Hotel Gatlinburg
River Edge Inn Gatlinburg
River Edge Gatlinburg
Hotel River Edge Inn Gatlinburg
Gatlinburg River Edge Inn Hotel
Hotel River Edge Inn
River Edge Motor Lodge Gatlinburg
River Edge
River Edge Inn Hotel
River Edge Inn Gatlinburg
River Edge Inn Hotel Gatlinburg

River Edge Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1007 reviews
Rating 8 - Good. 306 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Travelled with partner
Liked: Amenities
A great improvement from years ago.Need to improve the walkway and paint the railings.Needsbetter lighting in the room and a better breakfast
Stayed 3 nights in Nov 2024

6/10 Okay

Angela

Liked: Room comfort
Too expensive
Soap dispenser was empty in shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Tenika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super easy to book and excellent customer service. Will definitely be staying again next time we visit Gatlinburg!
Stayed 1 night in Oct 2024

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, updated room with nice sitting balcony. Comfortable bed. Excellent location for walking to everything we wanted to see and do.
Stayed 6 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and the bed comfortable. Best part is it’s so close so you can walk to town and reasonably priced. Breakfast is just grab and go but ok. No complaints. Would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Sep 2024

4/10 Poor

Janet

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get to adios your own garbage, make your own bed and get your own linens. How special is that?
Stayed 5 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, nicely updated, great value for price. Friendly staff, bears close by
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River Edge Inn is a hidden gem in Gatlinburg. The location is tops for walking to places in town and saving on parking fees. This was the second time I have stayed here and will rack up more stays on future visits as thus place is tops!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jiovana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nowhere near a river. Backs up into an alley. Rooms are dirty, floors have hair all over them. Ac unit leaks inside, the floor was wet and black mold was present around the ac unit which is directly next to the bed. Would not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Pleasant experience
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotels.com ad showed a much fancier room than I got!
Stayed 2 nights in Sep 2024

8/10 Good

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and we like the fact that no one entered our room unless we asked, would definitely stay again!!
Stayed 5 nights in Sep 2024

10/10 Excellent

daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the registration manager was extremely helpful, friendly and organized. Our room was clean, well-stocked and quiet. The bed was comfortable and soft. The balcony overlooked the pool and had a nice view of the mountain. We were very happy and enjoyed our stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
hotel management was rude and did not listen to my complaint. the staff during check-in was courteous.
Stayed 3 nights in Sep 2024

6/10 Okay

Joan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The bathroom for being a honeymoon suite lacked bathroom sink/shower space to put items. No pen in room to fill out request items on card. Coffee bar didn't contain sugar/creamer items.
Stayed 3 nights in Sep 2024

8/10 Good

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with onsite parking. Easy to walk into shops and dining.
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, perfect walking distance to the downtown strip! It was less than a five minute walk to the main areas, and maybe 12 minutes to Anakeesta. Surprisingly very quiet area for the location to the strip, we stayed for four nights and saw bears two of the nights. Both were right in the parking lot, literally a few feet from us, so be careful walking around after 10pm! The beds were extremely comfortable, the staff were great about extra towels, breakfast snacks, and they even printed our National Park Parking passes for us after we forgot to the print them beforehand! You seriously can’t beat this place for the price!
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very clean. My only complaint is I wish they would offer the grab and go breakfast before 8am.
Stayed 4 nights in Sep 2024

6/10 Okay

Alex

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate Stay
The bed and pillows were comfortable, but the sheets' elastic was non existent so the bottom sheets would not stay on. The room and bathroom had been remodeled so was pleasing and clean. The pool needs resurfacing, but it was too chilly to use while we were there. There are restaurants within walking distance and a free trolley will pick you up on the street outside. I like that the hotel is small. We were able to park our car right outside our room. We would stay here again if needed, but might opt for a hotel closer to the center of town.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience
Stayed 2 nights in Sep 2024