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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Room

Room

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes by foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1032 out of 1858 reviews
Rating 8 - Good. 548 out of 1858 reviews
Rating 6 - Okay. 192 out of 1858 reviews
Rating 4 - Poor. 60 out of 1858 reviews
Rating 2 - Terrible. 26 out of 1858 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely uncomfortable, however everything else was nice and convenient. Would stay here again if they upgraded the mattresses.
Stayed 1 night in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven, Woodbury

Stayed 2 nights in Dec 2024

10/10 Excellent

Gina

Liked: Staff & service, amenities, property conditions & facilities
Would recommend this property very convenient to everything needed and to see
Stayed 2 nights in Dec 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service
Ok for what we paid
Location was great, room was simple and clean and staff was very nice throughout our 3 day stay. Fire alarms went off for about an hr on our first night at 2am which was miserable and they couldn’t get the to stop only kept saying no emergency and sorry. Also shower water kept going from hot to Luke warm then back to hot which was not fun seeing it was 20degree and a nice hot shower was all we wanted when we got back to the hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Matthew

Travelled with family and small children
Disliked: Property conditions & facilities
The best part of this property was the location. Easy to park, super convenient to walk everywhere, and had a decent view of city from high floors.
Stayed 3 nights in Dec 2024

10/10 Excellent

Troy

Travelled with partner
Like it all
Stayed 2 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights. The place was very clean and the staff was super friendly. The elevator was very slow and always full. That’s about the only complaint I have. The location is awesome. Short walk to every thing. I would stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Dec 2024

8/10 Good

Amy

Stayed 3 nights in Dec 2024

8/10 Good

KARI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in room and gross breakfast
Rooms very rundown with mold in bathroom. The breakfast was gross and we didn’t eat it.
Stayed 1 night in Dec 2024

8/10 Good

zakcnite

Liked: Cleanliness, staff & service, property conditions & facilities
The cable went out 😞
Stayed 1 night in Dec 2024

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hot tubs full of kids until closing
I would not recommend this hotel for a romantic getaway. We booked the hotel because of the hot tubs. Our plan was to go have dinner, shop and do the tasting and walk back to enjoy the hot tubs. We got back around 1030. Went to the hot tubs and there were at least 15 kids in and out of the hot tubs. There were two other young couples, one got in the hot tub for less than five minutes and got out aggravated. The other couple didn’t even get in the hot tub. They chose to get in the freezing pool and the kids ended up jumping into the pool and then getting back in the hot tubs and splash that couple and they left. The kids were going under bumping into us trying to swim in the hot tub. It was definitely not regulated. I would recommend having adults only time after a certain point so that individuals that are actually paying to be there could utilize the hot tubs in a relaxing manner, which is the purpose of a hot tub, can do so.
Stayed 1 night in Nov 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Shellee

Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect downtown Gatlinburg location. The free breakfast is basic but adequate. Clean and comfortable, and the staff is always friendly and helpful.
Stayed 3 nights in Dec 2024

4/10 Poor

Sabrina, Chesnee

Travelled with family
Disliked: Property conditions & facilities
It was close to town and walking distance. Breakfast area was good, nice and clean. The rooms were very outdated
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg
Edgewater Hotel was exactly what we needed for our stay in Gatlinburg! Nice size and clean rooms and friendly staff. A great location within walking distance to shopping and our favorite restaurants!
Stayed 2 nights in Dec 2024