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Edgewater Hotel - Gatlinburg

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Balcony
Front of property
Standard Room, 2 Queen Beds (Riverside) | View from room
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included
  • Pool
    Pool

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    4 min walk
  • Traffic Light #5
    4 min walk
  • SkyPark
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for Room

Room

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
5 Dec - 6 Dec
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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes by foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fishing
  • Fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 861 out of 1574 reviews" "
Rating 8 - Good. 473 out of 1574 reviews" "
Rating 6 - Okay. 168 out of 1574 reviews" "
Rating 4 - Poor. 52 out of 1574 reviews" "
Rating 2 - Terrible. 20 out of 1574 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family and small children
Beautiful place to stay when in Gatlinburg
Stayed 3 nights in Aug 2024

6/10 Okay

Traci

Travelled with family
Liked: Staff & service
The views of downtown Gatlinburg were with easy access to town
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the river
Stayed 4 nights in Aug 2024

10/10 Excellent

Samuel

Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!!!
The Best Hotel Ever!!!! Me and my family was very pleased with our stay at this hotel! Staff was very friendly and helpful, the hotel was so clean inside and outside, the rooms are great very comfortable made us feel like we were at home still we will definitely be back again!!!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
So nice on our arrival to have champagne glasses and Happy Anniversary card (50th) in our room! The hotel gave the feeling of staying in a classic older hotel with large rooms and wide hallways (which were nice and bright). Not sure when the last refurbishing was done but just looking in on the pool area, several splits in carpets need proper repair or recarpeting. Ceramic tile floor in bathroom was not very professionally done but of course, that is a minor observance. Fridge and icemaker very convenient. Beds comfortable and clean; loved balcony. Great location making easy to walk the main drag. Desk clerks friendly and professional, good breakfast and pleasant kitchen help. Parking/loading and unloading easy. I am retired property manager so tend to critique and notice details. Would definitely stay again and recommend to others! Thanks for the pleasant stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
employees were friendly and helpful, will stay there again
Stayed 2 nights in Aug 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Second time staying and will be back!
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with family and small children
Hotel was ok for our family trip for 2 nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer R

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooooo close to EVERYTHING!! You can walk everywhere. Rooms are nice and comfortable. Really enjoyed our time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Overall this was a good hotel especially for the cost. The parking garage is so tight both height and parking spaces. I would choose a different hotel next time for this reason alone since we have a bigger vehicle rather than a compact car. Mountainside room has nothing to see, hotel was clean and in a great location. Staff was super friendly and accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Wendy M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yamilet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable el hotel, limpio, buen servicio, buen desayuno, rápido el chequeo, muy amables todos, regresaremos 👏👏
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great Location! Easy to walk to everything on the main strip in Gatlinburg. There is also a trolley stop right outside of the Hotel. Free Breakfast every morning. Our room was spacious with a nice balcony facing the pool and firepit. The indoor/outdoor pool was cold but had a slide and the kids loved it. I enjoyed the 2 hot tubs at night after busy days of exploring. We also enjoyed the beautiful fire pit. Would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Glendalee

Travelled with family
Liked: Cleanliness, staff & service
Bed not too confort
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Stayed 1 night in Aug 2024

8/10 Good

Nghi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to stay.
Stayed 3 nights in Aug 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt that the property was perfectly located to our favorite spots. The room was very clean. The a/c was incredible! The view was great from our balcony. We asked for extra towels and pillow cases and received them-no questions asked. Parking was great. The pool and hot tub area was slightly small but a very nice addition. We will definitely stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of taking your big truck
We thoroughly enjoyed our stay and found the staff to be very pleasant throughout. The only drawback was the extremely tight parking garage, both the narrow spaces and the low ceilings. We were driving a minivan and found we could not open the rear hatch is certain spots and we had to choose between accessing the sliding side doors on left or right based on how close neighboring vehicles were. Regular doors were even more challenging. However, this was the only downside to our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert, Dayton

Liked: Staff & service, property conditions & facilities
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Stayed 4 nights in Aug 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Really like the place.
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in the perfect spot
Stayed 3 nights in Aug 2024