Hyatt Place Garden City

3.0 star property

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Photo gallery for Hyatt Place Garden City

Exterior
Lobby sitting area
Buffet
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
5 North Ave, Garden City, NY, 11530
  • Roosevelt Field Mall
    ‪16 min walk‬
  • Hofstra University
    ‪5 min drive‬
  • Nassau Veterans Memorial Coliseum
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (1 King Bed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (High floor)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, Multiple Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed (High Floor)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Garden City

Hotel with free breakfast, near Roosevelt Field Mall
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Garden City offers 122 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Garden City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the free breakfast at Hyatt Place Garden City. During your stay, you'll be within walking distance of Roosevelt Field Mall. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 2-minute drive from Roosevelt Field Mall and a few minutes from The Space at Westbury
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Garden City offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. The business-friendly Hyatt Place Garden City also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Garden City hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM.
Hyatt Place Garden City has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garden City Hyatt Place
Hyatt Place Garden City
Hyatt Place Hotel Garden City
Hyatt Place Garden City Hotel Garden City
Hyatt Place Garden City Hotel
Hyatt Place Garden City Hotel
Hyatt Place Garden City Garden City
Hyatt Place Garden City Hotel Garden City

Hyatt Place Garden City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Meagan

Stayed 1 night in Dec 2024

10/10 Excellent

haurltz

Liked: Amenities
Nice and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolaus

Stayed 1 night in Dec 2024

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Before this stay, this had been one of my favorite hotels in the area. It still has nice rooms, friendly front desk staff, a good-looking lobby, and fairly tasty breakfast. However, the imposition of a parking fee (on Long Island, where parking abounds) is one of the most tone-deaf business decisions that Hyatt could have made. It was extremely unpleasant to start my stay having to try to connect to a Texas-based app that was literally impossible to use without a smart phone -- even when I tap tap tapped my way to the site on my flip phone, it wouldn't let me type in my credit card information. The front desk clerk said she also feels bad for the guests who have to go out in bad weather to ascertain the license plate of a rental car. This cash grab just comes across as an example of corporate greed and has made me re-think whether I want to stay here. There are plenty of other great options in the area as well. On another note, this hotel is not great in cold weather. The lobby was freezing, and there seemed to be some kind of leak down my window that I assume was caused by the cold weather -- the window got wet on the inside, and there was a whole puddle on top of the heater by the window.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly & rooms were spacious & very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi it was fine- Excellent shower and room amenities. Front desk rarely had anyone there it was hard to find help. Also they charged $100 and locked up my card for many days and I did not use any services- this was annoying. Also why don’t you include parking with the room??? That is very onorous in a location where everyone has to have a car:
Stayed 1 night in Dec 2024

4/10 Poor

Alice

Disliked: Cleanliness, property conditions & facilities
VERY BAD ROOM, NO PRIVACY, SOUND FRO OTHER ROOM.THIS HOTEL IS NOT QUALIFIES FOR HYATT TAG.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfonso

Stayed 2 nights in Nov 2024

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took 20 minutes to get in the room keys kept not working also tiles broken in bathroom heat not working to good 1 elevator working also the over book there hotel and had to pay for parking
Stayed 1 night in Dec 2024

10/10 Excellent

Marsha

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Raymond

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie, Stamford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Yanntay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Property looks and feels a little bit old already. However, still maintain good condition.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice large clean room. Great full breakfast with real scrambled eggs and bacon. Only negative is one elevator wa out of service. The same elevator was out of service when I last stayed in August.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Don’t like Newark.
Stayed 4 nights in Nov 2024

8/10 Good

Allan

Liked: Cleanliness, amenities
Location
Stayed 1 night in Dec 2024

2/10 Terrible

Sakina

Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Property conditions & facilities
Convenient location Clean rooms and bedding *friendly staff Enjoyed the breakfast Easy online reservation and checkout
Stayed 1 night in Nov 2024

10/10 Excellent

Santos Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Velda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location has the most AWESOME Staff & accommodations & has become my location to stay at when I come to NY.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was good
Stayed 2 nights in Nov 2024

8/10 Good

Hongyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a very safe area, with a lot of shopping options. There is a Whole Foods directly on the other side of the street. The Roosevelt Field Mall is just a two-minute drive away. Breakfast is included.
Stayed 2 nights in Nov 2024