6/10 Okay
Brooke A.
1 Sept 2024
Liked: Cleanliness
Hit and miss
We drove 10 hours and arrived on a Friday evening. We pulled in and were met by a security guard w/ a bad attitude who immediately began barking orders. The receptionist was kind that night but every other day shift receptionist was blatantly rude. No complimentary anything. The lobby boasts complimentary coffee but at 8am the one coffee pot was empty and the receptionist snapped at us that "we just started our shift";half hour later there was still no coffee and no one seemed worried about it.
The property needs upkeep:support beams were visibly worn. The pools and hot tubs were nice enough but the code to the door to the hot tub change and when we asked for the code we were provided with suspicion and attitude to. Theres 1 pedestrian entrance/exit;slightly annoying for such a big property with a lot of foot traffic.
The room itself was nice. A broken towel rack and a mini fridge that didn't get cold are the only complaints but the view was phenomenal, the water was hot, the bed was comfortable, the room was clean overall and super cute with obvious thought put into the design of maximizing the space while keeping it cute. Not worth the price.
The name of the property is the Victorian but there was nothing Victorian about it. It is literally right on the beach. Great location, good accommodations, bad staff. Will stay somewhere else next time.
Written 09/01/2024
Brooke A.
Stayed 2 nights in Aug 2024