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NH Collection Firenze Porta Rossa

5.0 star property
VIP Access

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Photo gallery for NH Collection Firenze Porta Rossa

Lobby
Miscellaneous
Exterior
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
Via Porta Rossa 19, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Via de' Tornabuoni
    ‪1 min walk‬
  • Piazza della Repubblica
    ‪3 min walk‬
  • Florence (FLR-Peretola)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Adjoining Room, 3AD+1CH)

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Adjoining Room, 2AD+2CH)

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room, Connecting Rooms (3AD+1CH)

  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, individually decorated, free WiFi

Premium Room (Extra Large)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room, Connecting Rooms (2AD+2CH)

  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Triple Room

Minibar, in-room safe, individually decorated, free WiFi

Family Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, individually decorated, free WiFi

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Extra Extra Large)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Extra Extra Large)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds OR 1 Double Bed and 4 Twin Beds

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About this property

NH Collection Firenze Porta Rossa

Luxury hotel with a 24-hour front desk connected to a shopping center in Florence
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and a meeting room are onsite. Housekeeping is available on request.
NH Collection Firenze Porta Rossa offers 70 accommodations with minibars and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Digital television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at NH Collection Firenze Porta Rossa. During your stay, you'll be connected to a shopping center, and just a quick walk from Historic Centre of Florence. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 4-minute walk from Accademia delle Arti del Disegno and 4 minutes by foot from Ponte Vecchio
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. The luxury NH Collection Firenze Porta Rossa also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Porta Rossa Bistrot - Onsite restaurant.
Room service is available.

Languages

Arabic, English, French, German, Italian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 45 per day)
  • Height restrictions apply for on-site parking
  • Off-site parking available (EUR 40 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 13-32 for adults and EUR 13-32 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Porta Rossa Bistrot

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Individually decorated
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 for adults, and EUR 13 to 32 for children
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 40 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT048017A1O9HCDONC

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Nh Porta Rossa Hotel
NH Collection Firenze Porta Rossa Hotel Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel Florence

NH Collection Firenze Porta Rossa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

D J, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time in Florence!
Spent a wonderful week in Florence. We had a small glitch at the end of our stay, which was not any fault of the hotel. Due to Florence marathon on Sunday and the 24 rail strike, which started on Saturday night, we had to extend our stay. The staff did everything they could to help us with alternate travel plans.
Stayed 7 nights in Nov 2024

10/10 Excellent

Margo, Mercer Island

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Florence.
Stayed 1 night in Nov 2024

2/10 Terrible

Biagina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs Meet Apathy: This was my 2d stay at NH Porta Rosa Hotel (10 night). The room I was in was infested with Bed Bugs. The bugs were feasting on me for days, but I first dismissed the marks as mosquito bites. It was not until I was consistently bitten in new places, including my face, that I asked the Hotel to recommend a dermatologist. Upon seeing the bites, the doctor asked if I was staying in a hostel, and explained that these were bed bug bites originating from where I was sleeping. I informed the hotel staff of the doctor’s diagnosis and that the source was the hotel’s room. Only after considerable debating and a full day of dealing with the staff, because the Manager never had time to speak to me himself, did they change my room and not charge me for that night’s stay. It took even more time explaining the several days of discomfort and interference with my vacation plans, as well as additional costs in medical and laundry bills, that they discount one additional night’s stay. Unfortunately, the Hotel staff did not seem to understand the difference between cleaning the room and exterminating the bugs from the room. I do not believe, after having several conversations with the staff, that they will take the proper steps to avoid another hotel guest from undergoing the same fate. To further note, I have travelled to Italy my entire life and am a fluent Italian speaker, I have never experienced this level of indifference and apathy in addressing a serious concern.
Stayed 10 nights in Oct 2024

10/10 Excellent

Human

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a smart choice if you want to be near by and feel like you are in a highend boutique hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

STEVEN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
First time for us at NH Porta Rossa. I can tell you’ve will not stay anywhere else in the future and we have stayed some very nice hotels in that area. The hotel is as grand and historical as Florence itself The staff is so very willing to help you with anything you may need. My sister in law has a medical condition and she needed a special walker. They called numerous medical professionals and finally found one for us. The rooms are outstanding and the location is the best. 5 minute walk to the duomo , the ponte vechio , republica square , the uffizzi and so much more
Stayed 4 nights in Sep 2024

10/10 Excellent

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Staff will assist you as much as possible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EXEMPLARY Staff and Property. I have stayed at many 5 star hotels around the world for both business and leisure and the NH Porta Rossa service rivals any of them. In my top 5 of all time hotel experiences.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff excels at guest comfort and service, and the cafe restaurant is first rate.
Stayed 3 nights in Sep 2024

8/10 Good

John, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

4/10 Poor

Wayne

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Centrally located and historic building. The rooms we had were quite dark with no views. The staff was very friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
great location. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, the staff was very kind and gave a lot of recommendations prior our trip.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rohnn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's a beautiful property but the wifi is nonexistent and the cell signal very weak. I had to leave the hotel whenever I wanted to access the internet or an app on my phone. The staff is well-meaning and kind but a little limited in what they can actually do. If you simply want to get away from it all and not use your phone, this could be the perfect place.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kenneth, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful when we arrived very tired.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ma Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Porta Rossa is luxe in all aspects and especially in service. The location was the best part.
Stayed 6 nights in May 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is excellent! Recommend!
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of Florence! If your driving be prepared to drive among the masses! But once your in the hotel everything is amazing!
Stayed 4 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great staff!
Stayed 4 nights in May 2024