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Exe Prisma Hotel

4.0 star property

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Photo gallery for Exe Prisma Hotel

Reception
Front of property
Interior
Fitness facility
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
C/ del Fener, 14, Les Escaldes, Escaldes-Engordany, 700
  • Illa Carlemany Shopping Center
    ‪5 min walk‬
  • Caldea Spa
    ‪7 min walk‬
  • Andorra Massage
    ‪9 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room (Sextuple)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Sextuple)

  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (with Sofabed)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (with Sofabed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Family)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Family)

  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Deluxe Quadruple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Room

NH Andorra la Vella

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (662)
The price is €218
for 1 room
includes taxes & fees
8 Mar - 9 Mar
NH Andorra la Vella

About this property

Exe Prisma Hotel

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Exe Prisma Hotel include complimentary wireless internet access and a coffee shop/cafe. Housekeeping is available on request.
Exe Prisma Hotel offers 55 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Escaldes-Engordany hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Exe Prisma Hotel, you're just a quick walk from Caldea Spa. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Nº14 Fourteen Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 7 minutes by foot from Caldea Spa and a 3-minute drive from Pyrenees Andorra Shopping Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Exe Prisma Hotel. Parking is available for a fee.

This 4-star Escaldes-Engordany hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Nº14 Fourteen Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12.50 for adults and EUR 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Nº14 Fourteen Restaurant

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Exe Prisma Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Self parking fee: EUR 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ahotels Prisma
Ahotels Prisma Escaldes-Engordany
Ahotels Prisma Hotel
Ahotels Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel
Exe Prisma Escaldes-Engordany
Exe Prisma
Ahotels Prisma Les Escaldes
Hotel Exe Prisma Andorra/Escaldes-Engordany
Exe Prisma Hotel Hotel
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Hotel Escaldes-Engordany

Exe Prisma Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 420 reviews
Rating 8 - Good. 169 out of 420 reviews
Rating 6 - Okay. 25 out of 420 reviews
Rating 4 - Poor. 14 out of 420 reviews
Rating 2 - Terrible. 0 out of 420 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Naji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be
Stayed 1 night in Aug 2024

10/10 Excellent

Ovidio

Stayed 1 night in Jul 2024

8/10 Good

Eric, Seattle

Stayed 1 night in Jul 2024

6/10 Okay

Cristian

Travelled with group
Liked: Cleanliness, amenities
Even though on website it says parking available at the property, we had to find another parking spot due to the parking being full.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for the price
We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

karon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean modern hotel with friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Alejandro

Stayed 4 nights in Jan 2023

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Palmira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Must book parking in advance.
Stayed 8 nights in Jul 2021

8/10 Good

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel. Very Clean
Very nice hotel in a quiet area of the town but still very close to the main shopping stretch. Staff was very friendly and spoke some English which was unexpected. Room was quite large and very clean. It had a separate room with bunk beds for kids and a separate bathroom. The on-site parking needed to be paid for which was unfortunate and the garage itself was extremely small and difficult to maneuver even in my tiny rental car. Definitely would stay there again and recommend it to others.
Stayed 2 nights in Jul 2021

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing, I stayed elsewhere my second night.
This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room. The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases. The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Eros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room
Stayed 1 night in May 2019

10/10 Excellent

lilia, Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent central location !!!!
Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and solid value.
Competent hotel close to everything you'd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesn't want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.
Stayed 1 night in Jan 2018

8/10 Good

Jong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big and clean to stay and it is convenient to access.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, highly recommended hotel!
Nice hotel, huge comfortable room. Excellent wifi, complementary water and juice in the minibar. Friendly staff, great location. Some renovation being done but they are so kind they start at 10am as to not annoy guests. Highly recommended!
Stayed 1 night in Oct 2017

10/10 Excellent

Peter, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
This was a great choice for our one nights stay in Andorra. The lady at reception was excellent and spoke very good English. We were pleasantly surprised at the quality of the rooms that had 2 bathrooms and a separate room with bunk beds for our kids. The location was good to visit the shops and there is ample parking in close vicinity.
Stayed 1 night in Aug 2017

8/10 Good

Höskuldur Örn

Liked: Staff & service, room comfort
Good location, fair price for big room
Good location, big rooms, good for families. Service was good. Hotel needs renovation, showing its age.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Breakfast Great, Coffee 24/7, close to everything Breakfast Great, Coffee 24/7, close to everything
Stayed 3 nights in Jun 2017