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Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Pool
Exterior
In-room safe, iron/ironing board, rollaway beds, free WiFi
Free daily buffet breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
105 E Mall Rd, Horseheads, NY, 14845
  • Wings of Eagles Discovery Center
    5 min drive
  • Bethany Village
    5 min drive
  • Corning Airport and National Wartime Museum
    6 min drive
  • Elmira, NY (ELM-Elmira - Corning Regional)
    6 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western Plus Horseheads Inn & Suites
Pool
Breakfast included
Parking included
Air conditioning
4.7 out of 5, Exceptional, (393)
The price is €105
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you'll be close to Corning Airport and National Wartime Museum. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Museum at the Depot and a few minutes from Wings of Eagles Discovery Center
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 183 square feet (17 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Free self parking is available.

This 3-star Horseheads hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (183 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1019 reviews" "
Rating 8 - Good. 266 out of 1019 reviews" "
Rating 6 - Okay. 198 out of 1019 reviews" "
Rating 4 - Poor. 118 out of 1019 reviews" "
Rating 2 - Terrible. 83 out of 1019 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marisol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except the towels.
The hotel was very clean and neat. However, our towels were small and old. We felt so disgusted that the following day, we bought our on towels.
Stayed 2 nights in Aug 2024

2/10 Terrible

Amit

Travelled with family
Property refused to honor confirmed reservation. Apparently reservation was cancelled and hotel did not bother to inform anyone. The information was made available to us upon arrival at the property.
Stayed 3 nights in Aug 2024

6/10 Okay

Deb

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Liked: Staff & service
It looked a bit run down. Weeds out front. Ice machines didn't work, half the TV channels were unavailable. I saw some stains on walls in the rooms near trash bins (just wipe it down). Breakfast options were limited - no bananas? But I did sleep well and it was quiet on a Thursday night. I stayed there a year earlier and it seemed better.
Stayed 1 night in Aug 2024

6/10 Okay

William

Travelled with family
A bit disappointed
Rooms were ok no tv ch guide, pool was closed for renovation and the ice machine has been broken for almost a year. I was offered to cancel my reservation by at 10:30 pm and 350 miles we were exhausted. The room was clean but no maid service until the customers checked out.
Stayed 3 nights in Aug 2024

8/10 Good

Emmelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Rachael

Stayed 1 night in Aug 2024

6/10 Okay

Shimon

Travelled with family
Disliked: Staff & service, amenities
Rooms seemed over furnished for size. No ice machines- had to ask for ice behind the desk. Breakfast was small and crowded
Stayed 1 night in Aug 2024

10/10 Excellent

Ramesh

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

On

Stayed 1 night in Aug 2024

4/10 Poor

Sandeep

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor Service - Did not get the room I booked
We had booked a room with 2 queen beds but when we arrive here on Aug 18th night, the hotel put us in a room with one King bed in spite of the hotel staff confirming that I will have room with 2 queen beds when I talked to them on phone few hours before check-in. The sofa bed in the room was not comfortable at all. After driving 6+ hours I was expecting 2 queen beds so we can sleep well. With 3 adults, it became very uncomfortable for us having just one king bed to sleep. The hotel front desk rep who was present in the night said he will give us $50 refund but then nothing was processed till my time to check-out in the morning and the rep didn't record anything in the system about the refund. The next representative in the morning had no idea about my conversation with the person I talked to in the night.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No pool
Stayed 2 nights in Aug 2024

6/10 Okay

Jackie

Travelled with family
Disliked: Cleanliness
Restaurants and stores nearby.
Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness
Overall not happy with our stay
The room was dirty when we arrived. Had to ask for clean towels and sheets and change the sheets ourselves due to them being dirty and stained. The carpet in the room was stained/dirty and didnt look like it has been vacuumed or shampood in quite some time. The lady that checked us into our room was very nice and very helpful. The lady that worked the front desk on the day of checkout was not very personable and looked irritated/angry. We were very disappointed that the pool was not open and the website did not state anything about the pool being closed for renovation. We had our 12 year old and 16 year old daughters and they were looking forward to the pool the most on our trip. We were offered a free cancellation but after driving hours to get there and it being 5 pm, there wasnt really many options for us to stay at another place last minute. I feel the room was over priced considering the condition of the room, overall cleanliness and the fact the pool was closed without being contacted about it via email or that it was not posted on any sites that the pool was closed for renovations. Overall, pretty disappointed in our stay. I feel the room was not worth the price and we should have recieved some sort of discount. We will never rent another room from this company again unless we recieve some sort of discount or credit.
Stayed 1 night in Aug 2024

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very clean and comfortable. Vent friendly staff. Great location. Would definitely stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Priscila

Liked: Staff & service
Na
Stayed 3 nights in Aug 2024

6/10 Okay

Beth

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Srinivasan

Stayed 1 night in Aug 2024

6/10 Okay

Vicki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very pleasant but overworked.
Stayed 1 night in Aug 2024

6/10 Okay

Vicki

Liked: Cleanliness
I was disappointed with several aspects of my recent hotel stay. The pool was closed and, according to staff, has been for months. The ice machine and refrigerator in our room were both out of order, and the AC couldn't be adjusted. The Wi-Fi was often unavailable and, when it did work, was extremely slow. There were no cookies at reception during check-in, and the water for tea was frequently either unavailable or not hot. Lastly, the breakfast options were quite limited and often ran out. The Staff were very nice!
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Travelled with family, Business traveller
The door to room needs repair hard to open
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and clean. Also, breakfast was nice.
Stayed 2 nights in Aug 2024