Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Lobby
In-room safe, iron/ironing board, rollaway beds, free WiFi
Pool
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
105 E Mall Rd, Horseheads, NY, 14845
  • Wings of Eagles Discovery Center
    ‪5 min drive‬
  • Bethany Village
    ‪5 min drive‬
  • Corning Airport and National Wartime Museum
    ‪6 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you'll be close to Corning Airport and National Wartime Museum. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Museum at the Depot and a few minutes from Wings of Eagles Discovery Center
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 183 square feet (17 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Free self parking is available.

This 3-star Horseheads hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (183 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 378 out of 1041 reviews" "
Rating 8 - Good. 263 out of 1041 reviews" "
Rating 6 - Okay. 197 out of 1041 reviews" "
Rating 4 - Poor. 119 out of 1041 reviews" "
Rating 2 - Terrible. 84 out of 1041 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Travelled with family
Stayed 2 nights in Oct 2024

8/10 Good

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops,dining,main roads but secluded.
Stayed 1 night in Oct 2024

4/10 Poor

Misha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

prateep

Travelled with family
Liked: Amenities
N/A
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Whoever thought of putting the toilet paper behind the toilet, obviously never use the bathroom. The TV channels seem to be a jumbled mess with no guide anywhere, paper or on the TV. Why we couldn’t get network TV channels didn’t make any sense to us.
Stayed 3 nights in Oct 2024

2/10 Terrible

Joan

At 7:30 PM, I called the hotel to check if my room had a sofa bed, and the representative confirmed it did. However, when I arrived at 12:30 AM, the front desk clerk, Kelly, claimed there was no record of my reservation! Despite explaining I had confirmed my booking earlier, she insisted their system showed nothing. I contacted Expedia, and Amy confirmed I had an active reservation. When Amy called the hotel, Kelly still denied it. Amy arranged a refund and helped book me another hotel. Dealing with this hotel was terrible, but Expedia's agents were empathetic and very helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Abdulahat

Stayed 2 nights in Sep 2024

8/10 Good

Johnny, Silver Spring

Liked: Cleanliness, property conditions & facilities
No room service over the weekend. Had to wait for new towels until they finished the laundry. Had to get ice from the front desk. However we liked that we were given the option for which floor we wanted to stay. Our room was also near the back door so it was convenient for us. The breakfast food was average.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jojo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Mike

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and television did not work. Safe was extremely rude
Stayed 1 night in Oct 2024

10/10 Excellent

Maryann

Travelled with partner
Great stay room was clean and cozy
Stayed 1 night in Oct 2024

10/10 Excellent

Rexy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Vinamrata

Travelled with family and small children
Liked: Cleanliness, staff & service
Good for a quick overnight stay with or without family.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Anang

Travelled with family
Disliked: Staff & service, property conditions & facilities
Like area no stuff Enough air conditioning or heating noise no Towels carpet is very old looks dirty
Stayed 2 nights in Oct 2024

6/10 Okay

Anang

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary, Watkins glen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice place to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mark, Hudsonville

Travelled with partner
Liked: Staff & service
The staff was very friendly and had genuine concern for the guests. The room was ok, but not very well-maintained. Our Air/Heat unit was very noisy; a constant rattle and turning noise that made if difficult to sleep. Fortunately, I travel with a white noise machine. Grout missing in the bathroom and there are large gaps between the carpet and the wall. The TV would only tune in half of the channels available. I called the front desk and they were unable to help, but they were very nice. The beds were very comfortable and the breakfast was good. The nightly rate was definitely on point.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

John

Stayed 3 nights in Sep 2024

8/10 Good

Nick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good Area seems boring especially with mall not being full or kept up
Stayed 2 nights in Oct 2024

2/10 Terrible

Irene

Disliked: Cleanliness, property conditions & facilities
Smell something in the room, like there's no air circulation inside the room and not really clean. They don't have hairdryer in the room, and out of facial tissue. you must to ask to the concierge
Stayed 1 night in Oct 2024