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Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Property amenity
Pool
In-room safe, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
105 E Mall Rd, Horseheads, NY, 14845
  • Corning Airport and National Wartime Museum
    ‪6 min drive‬
  • Elmira College
    ‪11 min drive‬
  • National Soaring Museum
    ‪13 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Plus Horseheads Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.7 out of 5, Exceptional, (458)
The price is €95
for 1 room
includes taxes & fees
27 Apr - 28 Apr
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you're just a quick walk from Regal Arnot Mall. Free WiFi in public areas, a gym, and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by foot from Regal Arnot Mall and a 5-minute drive from Museum at the Depot
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 183 square feet (17 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Parking is available for a fee.

This 3-star Horseheads hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1057 reviews
Rating 8 - Good. 263 out of 1057 reviews
Rating 6 - Okay. 200 out of 1057 reviews
Rating 4 - Poor. 120 out of 1057 reviews
Rating 2 - Terrible. 85 out of 1057 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christina

Business traveller
Disliked: Property conditions & facilities, room comfort
No hot water and cigarette smell room
First room we were given smelled of cigarette smoke. When we called the front desk they did assign us a different room and the second did not smell. There was no hot water in the shower. This was not just in our room but throughout the many other guests that were talking at breakfast indicate that there was no hot water the evening before and also in the morning.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near airport
I needed a hotel near the airport with a quiet room and it worked perfectly for me!
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2024

6/10 Okay

Judith

Travelled with partner
Liked: Staff & service
It was my daughter and her boyfriend that stayed over the holidays. Overall their experience was not completely terrible, but they did end up moving rooms after a concern of possibly seeing a bed bug.. they were upgraded to a bigger suite and it was handled well. This was really the only major negative and I know that hotels and businesses struggle at times with managing something that is often beyond their control but just thought I would mention it.
Stayed 1 night in Dec 2024

4/10 Poor

Theodore, Northville

Travelled with group
Liked: Staff & service
The American flag was shredded and needed to be replaced. When brought to the attention of staff was informed other Veterans had also complain but management refused to replace it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathryn

Stayed 1 night in Jan 2025

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff are friendly and helpful. The fresh cookies are delicious and a great pick me up.
Stayed 1 night in Dec 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are updated and clean
Stayed 1 night in Dec 2024

6/10 Okay

Judith

Travelled with partner
Disliked: Amenities, property conditions & facilities
Close to Arnot Mall
Stayed 2 nights in Dec 2024

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Remote in =104
Everything was good but tv remote did not work well could not do down volume or channels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near Horseheads, NY
Great room....quiet and comfortable. Very nice breakfast as well.
Stayed 1 night in Dec 2024

8/10 Good

C K

Entry sign no clear
Stayed 1 night in Dec 2024

10/10 Excellent

Viprad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby has very warm and welcoming vibe. The staff was very friendly and helpful. I loves the location, inside decor and strong water pressure in shower. definitely a good memorable stay.
Stayed 1 night in Dec 2024

6/10 Okay

christina

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean and affordable
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new!
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Stayed 1 night in Dec 2024

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff checking in
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One night, the shower curtain pole was falling out of the wall, a screw was loose in the door lock, preventing it from being well locked and the tub had a lousy patch job. The staff was nice and took notes to get it repaired. On the return night, another room was fine. No problems.
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024