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HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Point of interest
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • Southwest University Park
    ‪8 min walk‬
  • Plaza Theater
    ‪9 min walk‬
  • El Paso Downtown Artist and Farmer's Market
    ‪14 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo El Paso Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1003)
The price is €134
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Indigo El Paso Downtown by IHG

About this property

HI Express El Paso Downtown by IHG

Hotel with free breakfast, near University of Texas at El Paso
A fitness center, a 24-hour business center, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and gift shops/newsstands. Housekeeping is available on request.
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
During your stay at HI Express El Paso Downtown by IHG, you're just a quick walk from Sensorium. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Just a 2-minute drive from University of Texas at El Paso and a few minutes from Paso del Norte International Bridge
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown by IHG. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1200 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I-10 on the back of the property very noisy hard to sleep!!!! Not coming back!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian

Stayed 1 night in Oct 2024

10/10 Excellent

Irving

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

8/10 Good

Santiago

Stayed 2 nights in Oct 2024

10/10 Excellent

Rosario

Liked: Cleanliness, amenities
Good service
Stayed 1 night in Oct 2024

10/10 Excellent

Julissa

Stayed 1 night in Oct 2024

10/10 Excellent

Franklin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable but noisy room
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Javier

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I did not like nobody was taking care of what u need.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean and comfy
Stayed 1 night in Oct 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 1 night in Oct 2024

4/10 Poor

Gabriel

Travelled with family
Liked: Cleanliness
The road traffic is easily heard from your room. Also, I had issues close to midnight one night when they checked in a family and assigned them a room next to us where we quietly sleeping. They were super noisy and not interested in sleeping, and I was only offered a downgraded handy cap room which was terrible and we had to sleep there for two nights. I didn't get any discounts and was charged the full cost.
Stayed 4 nights in Oct 2024

6/10 Okay

Jennifer, Albuquerque

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Amenities, property conditions & facilities
Did not feel safe inside or outside this property.
Stayed 2 nights in Oct 2024

8/10 Good

Damien

Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the best option in downtown-Central El Paso.
Stayed 2 nights in Oct 2024

4/10 Poor

Juan

Disliked: Staff & service
The place was hot and horrible. Hallways smelt moldy and were hot. Room was decently clean and shower was clean but shower head was dirty and nasty. Hotel would not want to honor the price I booked the stay and had to put nearly 100 dollars more. Would not recommend staying here and a lot of better options around this location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Business traveller
Fast
Stayed 1 night in Oct 2024

10/10 Excellent

Jarrell

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very nice and helpful!
Stayed 1 night in Sep 2024