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"Lovely staff who were always willing to help. Helped me move room when i was struggling to walk to first room. " More

By a verified traveller on Mon 24 Dec 2018

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Family Room (Classic)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room (Classic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Livingston Hotel. During your stay, you'll be within walking distance of Livingston Designer Outlet. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • 5 minutes by car from Almond Valley Heritage Trust and 8 minutes from Five Sisters Zoo

Mercure Livingston Hotel ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Livingston Hotel

Everyone (8) Couples (1) Family (1)
2 out of 5
This place is dated, needs some work done, staff disinterested, didn't eat, didn't like the look of it. It was fun being woke by the maids at 7:45am trying to clean my room, luckily I put the catch on. Won't be returning

Posted by , from Golcar on 10 Apr 2024

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5 out of 5

Posted by on 6 Apr 2024

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2 out of 5
Rooms are very dated and showing signs of their age. Evening receptionist was lovely and very welcoming, morning was meh. Not much sound proofing from corridors into rooms so a lot of noise. £17.50 for breakfast if you don’t book in advance (£10 if you do!) absolute con! Yes I’m hangry writing this, little sleep and hungry doesn’t mix well.

Posted by , from Glasgow on 29 Dec 2023

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3 out of 5

Posted by on 25 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by NW

Thank you for your valued feedback. Kind Regards

5 out of 5
Lovely staff who were always willing to help. Helped me move room when i was struggling to walk to first room.

Posted by on 24 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by NW

Thank you for taking the time to share your feedback with us. I am pleased you enjoyed your stay. Kind Regards

3 out of 5

Needs Upgrading

Cons: it needs a complete refurb.
Location: Close to Edinburgh and also very close to Good shopping mall.
although the bathroom looked a relatively new refurb, the carpet in the room needed changing along with the curtains and more attention to cleaning was required!

Posted by on 25 Sep 2017

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2 out of 5

Very unfriendly staff

The staffs are not friendly. The cleaner pretends to clean the room by just changing the pillow cases.

Posted by , from London on 23 Aug 2016

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4 out of 5

Shopping trip stopover

This is our third visit to the mercure livingston. We stay here because of the location and the helpfulness of the staff. Our room was nice and cosy. The breakfast however was a big disappointment this time compared with previous visits. We were ok about the reduced selection due to the time of the year but the fried eggs although cooked to order were v overcooked and solid. The staff did respond to my request for replacement eggs but by then of course the bacon etc was cold. My husband dislikes when I have to complain about anything so I'm not sure if we will return to this hotel.

Posted by on 31 Dec 2013

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5 out of 5

Posted by on 29 Oct 2023

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Comment from Hotel Management

20 Nov 2023 by jill

Dear Jonas,Thankyou so much for your 5/5 review.We are glad you enjoyed your stay and look forward to welcoming you back in the future.RegardsJillian LevenMercure Livingston

3 out of 5
Huoneiden sängyt olivat hyviä ja niissä oli hyvä nukkua. Ammeet ja 2-ote hanat hieman hankalia. Aamiainen oli liian englantilainen.

Posted by on 18 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by NW

Thank you for taking the time to share your review. I will discuss your comments with the team. Kind Regards

About the Mercure Livingston Hotel

Location Almondview, Livingston, Scotland EH54 6QB

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Mercure Livingston Hotel. Free self parking is available. This 3-star Livingston hotel is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Livingston South Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Mercure Livingston Hotel offers 120 accommodations with a hairdryer and free toiletries. 32-inch LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Electric kettle
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

The Brasserie – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Livingston
  • Livingston Mercure
  • Livingston Mercure Hotel
  • Mercure Hotel Livingston
  • Mercure Livingston
  • Mercure Livingston Hotel
  • Mercure Livingston Hotel Livingston
  • Mercure Livingston Scotland
  • Mercure Livingston Hotel Hotel
  • Mercure Livingston Hotel Livingston
  • Mercure Livingston Hotel Hotel Livingston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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