Sheraton Duesseldorf Airport Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Duesseldorf Airport Hotel

Terrace/patio
Lobby
Junior Suite, 1 Bedroom, Non Smoking | Living room
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Terminal Ring 4, Düsseldorf, NW, 40474
  • Messe Düsseldorf Hall
    6 min drive
  • Congress Centre Duesseldorf
    6 min drive
  • PSD Bank Dome
    7 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    8 min walk

Room options

Premium Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

Executive Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Duesseldorf Airport Hotel

Eco-certified Düsseldorf hotel in Stadtbezirk 5 with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Change of bedsheets is available on request.
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Duesseldorf Airport Hotel. During your stay, you'll be close to Messe Düsseldorf. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Messe Düsseldorf and 9 minutes from Düsseldorf Christmas Market
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 17 meeting rooms, and limo/town car service.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6426 square feet (597 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Sheraton Duesseldorf Airport Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:30 AM.
Sheraton Duesseldorf Airport Hotel has a restaurant on site.
On Chocks - This lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: EUR 32 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • On Chocks

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (6426 square feet)
  • Meeting rooms - 17

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 95
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

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Sheraton Duesseldorf Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews" "
Rating 8 - Good. 341 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The WiFi connection was really poor in my room. Had to use the network cable to get decent connection but even then it was slow.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
my bedding had a bad smell of sweat. Unusual but that was the case... stayed there because I had a very early flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for the traveler
Stayed 1 night in Sep 2024

10/10 Excellent

Hideyuki

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

ISRAEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Flavio, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so very conveniently located just a few meters from the airport terminal which makes it very easy for short stays during layovers. The staff at the concierge were extremely helpful and kind. The room itself was spacious and very comfortable. In addition, I loved the fact that there was an espresso machine with the two pods, which I was able to use first thing in the morning as I had to depart at 5:00am. Finally, I am a smoker, and I was very please to discover that the hotel had a covered smoking area in the open terrace area. I highly recommend this hotel and would happily stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great…property too!!
Stayed 1 night in Aug 2024

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
it was a night layover - no extended stay to comment on.
Stayed 1 night in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for early morning flight
Stayed 1 night in Aug 2024

10/10 Excellent

Samer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Maria M

Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I received a free upgrade. Too bad I only stayed 1 night. Next time, this will be my hotel of choice.
Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Tahj

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient property, nice, comfortable rooms, no noise, excellent facilities
Stayed 2 nights in Jul 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel. Shame about self check-in
Self check in was very strange… it did not feel like a high end hotel, but more like EasyHotel. The room Service was really terrible. I ordered salmon with risotto and received salmon with some sort of baby puree which I assume was meant to be mash. Staff were nice. Great location and very clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s the one floor, the rooms are very clean. It’s good size the bathroom well off television has channels, which are English. Very quick and efficient. Easy spot for Uber. Pick up as well as the connection. Only 15 minutes away from downtown.
Stayed 1 night in Jul 2024

10/10 Excellent

sabrina

Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel to stay if your travelling
Excellent will recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Hemasree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and patient. We can not thank them enough. Thank you for the lovely experience!
Stayed 1 night in Jul 2024

6/10 Okay

Lukene

Liked: Cleanliness, staff & service
A/C was not working properly
Stayed 1 night in Jul 2024