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Mercure Hotel Düsseldorf Kaarst

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Düsseldorf Kaarst

Front of property – evening/night
Terrace/patio
Sports bar
Privilege, Suite, 1 Queen Bed | Living area
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Königsberger Strasse 20, Kaarst, NW, 41564
  • Seestern
    8 min drive
  • Jever Fun Skihalle
    8 min drive
  • Rhine Promenade
    12 min drive
  • Neuss (ZOQ)
    16 min drive

Room options

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Suite, 1 Queen Bed

Privilege, Suite, 1 Queen Bed

Privilege, Suite, 1 Queen Bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel
Pool
Spa
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (961)
The price is €90
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

About this property

Mercure Hotel Düsseldorf Kaarst

Eco-certified hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Housekeeping is available on request.
Mercure Hotel Düsseldorf Kaarst offers 192 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Hotel Düsseldorf Kaarst, you'll be close to Lake Kaarster. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Carolus Restaurant
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a playground, and bike rentals
  • 12 minutes by car from Düsseldorf Christmas Market and 12 minutes from Rhine Promenade
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 10 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 15069 square feet (1400 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Mercure Hotel Düsseldorf Kaarst. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kaarst hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Carolus Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bar High-Light - Onsite sports bar.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (EUR 12.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 22 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Carolus Restaurant
  • Bar High-Light

Things to do

  • Bike rentals
  • Bike parking
  • Fitness centre
  • Playground

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (15069 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 29 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Secured self parking fee: EUR 12.00 per day (in/out privileges)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

Mercure Hotel Düsseldorf Kaarst Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 164 out of 440 reviews" "
Rating 8 - Good. 190 out of 440 reviews" "
Rating 6 - Okay. 60 out of 440 reviews" "
Rating 4 - Poor. 13 out of 440 reviews" "
Rating 2 - Terrible. 13 out of 440 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Conveniently located hotel
I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Stayed 3 nights in Aug 2024

2/10 Terrible

Siddharth, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Zohair

Liked: Cleanliness, staff & service
Good experience
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, on an industrial estate
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Stayed 1 night in Mar 2024

6/10 Okay

Javier

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

8/10 Good

Luciano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and service
Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Stayed 2 nights in Nov 2023

10/10 Excellent

Illia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious hotel in a good location. Very friendly and helpful staff.
Stayed 1 night in Oct 2023

8/10 Good

Kirsty

Stayed 3 nights in Sep 2023

10/10 Excellent

Marco

Stayed 1 night in Aug 2023

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. Queen size bed with small duvet (1 person). Breakfast buffet (included) was good, lots of choices and a carafe of coffee. Outdoor patio was available for seating. Staff was pleasant and helpful, despite my lack of German. There was a gate to parking at street. I was dropped off and picked up so there was a bit of a walk to hotel entrance. Overall, a pleasant stay.
Stayed 1 night in Jul 2023

6/10 Okay

AIYMAN

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
AC is not cooling well.
Stayed 1 night in Jun 2023

6/10 Okay

Erik

Liked: Cleanliness, staff & service
We specifically looked for a property with ev charging and this hotel was offered. The night receptionist did not know about any charging station in the premises. The air-conditioning in the hotel room was also very warm even if we choose the lowest Celsius options, it was no use. Other than that, the room was okay.
Stayed 1 night in Jun 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.
Stayed 2 nights in May 2023

10/10 Excellent

Karine Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely snd comfort stay at this Mecure. Breakfast is yummy!

10/10 Excellent

Cesar

Stayed 5 nights in Sep 2022

8/10 Good

Moqdad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2022

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. The staff very helpful and welcoming. Breakfast was very good and reasonable price.
Stayed 1 night in Jul 2022

6/10 Okay

Bimesh

Travelled with partner
Meh
Stayed 1 night in Jun 2022

8/10 Good

Dagogo

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked: 10 minute walk from the S-Bahn || Peaceful area || close to an Aldi || clean property and nice rooms || Kind and helpful staff What I didn’t like: Limited selection of the types of breakfast (although the options of the breakfast there were completely fine and made decently) Overall: No real complaints with the hotel, the staff were helpful despite me not knowing German. I would definitely go there again. Rating: 4.5/5
Stayed 5 nights in May 2022

8/10 Good

Kristaq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022