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Hotel Excelsior

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Photo gallery for Hotel Excelsior

Lobby
Family Room (5 Persons)
Interior entrance
Lounge
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Lange Straße 1, Dortmund, NW, 44137
  • Westenhellweg Street
    ‪2 min walk‬
  • Dortmunder U
    ‪4 min walk‬
  • Thier-Galerie
    ‪6 min walk‬
  • Dortmund (DTM)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (4 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (4 Persons)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (5 Persons)

Family Room (5 Persons)

Family Room (5 Persons)

  • 30 sq m
  • City view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room (3 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room (3 Persons)

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Unique Dortmund Hauptbahnhof

  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar
3.3 out of 5, (10)
The price is €115
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Unique Dortmund Hauptbahnhof

About this property

Hotel Excelsior

Central hotel with a 24-hour front desk connected to a rail/subway station in Dortmund
A bar/lounge, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Excelsior offers 54 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Excelsior. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Westenhellweg Street. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 4-minute drive from Westfalenhallen and a few minutes from Signal Iduna Park
Hotel Excelsior offers its guests an elevator. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Dortmund hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Lobby Bar - Onsite bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 14.90 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 14.9 for adults and EUR 7.9 for children
  • 1 bar

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 14.9 for adults and EUR 7.9 for children
  • Covered self parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include outdoor lighting
The check-in location differs from the property location. To check in, guests will need to go to Hoher Wall 38
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 892 reviews
Rating 8 - Good. 294 out of 892 reviews
Rating 6 - Okay. 130 out of 892 reviews
Rating 4 - Poor. 68 out of 892 reviews
Rating 2 - Terrible. 71 out of 892 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Albert

Stayed 4 nights in Oct 2024

10/10 Excellent

Tino

Liked: Staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel
Sehr schöner Aufenthalt im Hotel. Sehr zentral und gute Anbindung. Das Frühstück ist und gut und das Personal ist sehr freundlich und hilfsbereit. Unser Zimmer war schön eingerichtet und gemütlich. Wir kommen gerne wieder.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carsten

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Value for money
Perfect stay - value for money!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

6/10 Okay

Steffen

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Jean-Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with group
Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Stayed 2 nights in Sep 2024

8/10 Good

scott

Travelled with group
Liked: Cleanliness
Shower issue
Had a problem as safe not working and shower was flooding within 10 mins sent someone to clean bathroom and fix safe.however didn’t fix problem with shower as kept flooding also room was not cleaned one of the nights
Stayed 3 nights in Sep 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Stayed 2 nights in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money but a bit dated.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Adam

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Liam

Disliked: Amenities
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Stayed 1 night in Sep 2024

8/10 Good

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ravinder

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Kalwinder Kaur

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Stayed 5 nights in Sep 2024

4/10 Poor

Edith

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Omar

Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
Unusual I had to make the bed that was odd. If I need anything like toilet paper or sugar etc I had to go to reception to get it. No telephone in room, room service was by leaving I door sign. I found things I little strange I have stayed in Germany before.
Stayed 7 nights in Sep 2024

10/10 Excellent

Aejaz Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Sujoy

Stayed 1 night in Aug 2024