6/10 Okay
Kimberly
4 Nov 2024
Disliked: Staff & service
Get rid of the shorter lady with glasses & wig
One very nice desk lady, one very rude I've. Checked in, went to a concert, didn't realize until we got back to the room at 11:30 that there was no shower curtain no towels and nobody in the office until 11 the next morning. Check out time is 11:00 I called the office at 11:00 asked him if we could stay an extra hour because we have no towels and we had no shower curtain and the lady said we don't do extended checkouts and I said well you're not in the office you all left early last night and you can't get a hold of anybody until check out time and I paid $70 for this room and I'm we're going to take a shower and I need a towels and I need a shower curtain I went down to the office they handed it all to me I put the shower curtain up myself and I took a shower and then that lady was incredibly rude she gave me 30 minutes the other lady said an hour she said take it as long as you need it's fine but that rude lady came back up the stairs we're doing room sexy you're supposed to be out of that room and I was like well it takes it took me 10 minutes to come down there and get the stuff and bring it back up here and two of us are taking a shower and you know world leave when we're finished and she was back in 5 minutes demanding that we leave.
Kimberly
Stayed 1 night in Oct 2024