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West Des Moines Marriott

3.5 star property

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Photo gallery for West Des Moines Marriott

Lobby lounge
Lobby lounge
Exterior
Lounge
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Free airport shuttle
  • Bar

Explore the area

Map
1250 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪2 min drive‬
  • Mercy Medical Center West Lakes
    ‪3 min drive‬
  • Living History Farms
    ‪6 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

West Des Moines Marriott

Suburban hotel with airport shuttle service and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
West Des Moines Marriott offers 219 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at West Des Moines Marriott, you'll be within walking distance of Jordan Creek Town Center. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine while dining at Two Rivers Grille
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and wedding services
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Jordan Creek Town Center and 11 minutes from Drake University
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
West Des Moines Marriott offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 9128 square feet (848 square meters) and includes conference space. The business-friendly West Des Moines Marriott also features gift shops/newsstands, a garden, and concierge services. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star West Des Moines hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
Two Rivers Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9 to 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Two Rivers Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 9,128 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 13 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel West Moines
Marriott West Des Moines Hotel West Des Moines
West Moines Marriott Hotel
West Moines Marriott
West Des Moines Marriott Hotel
West Des Moines Marriott West Des Moines
West Des Moines Marriott Hotel West Des Moines

West Des Moines Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Damen

Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gal at the front desk was awesome. Accommodating, friendly, smiles a lot.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda, OVERLAND PARK

Stayed 1 night in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Fine
Stayed 2 nights in Nov 2024

4/10 Poor

Shannon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had horrible service at the bar. It was my birthday and they were absolutely terrible. Wouldnt get us drinks seeemed pissed we didnt want to order food. And wouldnt cash us out. They disappeared multiple time for 10 to 15 mind and i had to get the front desk and then we had to add to the room because they wouldnt cash us out.
Stayed 1 night in Nov 2024

8/10 Good

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought that charging $10 for breakfast was very tacky, to be honest Just include it and you will win in The PR category. Really not a good look for Marriott which really should have more class than that. It was a “do it yourself” breakfast not made to order. Do better!!
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

THOMAS

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Shauntel

Stayed 2 nights in Sep 2024

10/10 Excellent

Nick

Stayed 3 nights in Aug 2024

10/10 Excellent

Keaton

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel we have been here twolice in 8 days
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but sad that one of the elevators was broken. Took longer to get to room
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff during check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service awesome
Stayed 1 night in Jul 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast unless you want to sit down and order and that didn’t open until 630..
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Stayed 4 nights in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Stayed 2 nights in Jun 2024

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024