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Sonesta Simply Suites Des Moines

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Simply Suites Des Moines

Full-sized fridge, microwave, stovetop, dishwasher
Laundry room
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
7625 Office Plaza Dr N, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min drive‬
  • Mercy Medical Center West Lakes
    ‪4 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪4 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.2 out of 10
Very good
(11 reviews)
  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

7.4 out of 10
Good
(6 reviews)
  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed (Studio)

8.6 out of 10
Excellent
(48 reviews)
  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Fairfield Inn and Suites by Marriott Des Moines West

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1004)
The price is €100
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Fairfield Inn and Suites by Marriott Des Moines West

About this property

Sonesta Simply Suites Des Moines

Hotel with a 24-hour fitness center, near Jordan Creek Town Center
This hotel features a 24-hour fitness center, a snack bar/deli, and self parking. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Des Moines offers 98 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Des Moines. During your stay, you'll be within walking distance of Jordan Creek Town Center. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, convenience store, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Jordan Creek Town Center and 8 minutes from Living History Farms
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Sonesta Simply Suites Des Moines. For a fee, parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Des Moines.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel MOINES
Candlewood Suites MOINES
Candlewood Suites - Des Moines Hotel West Des Moines
Candlewood Suites West Des Moines
Candlewood West Des Moines
West Des Moines Candlewood Suites
Candlewood Suites Moines Aparthotel West Des Moines
Candlewood Suites Moines Aparthotel
Candlewood Suites Moines West Des Moines
Sonesta Sutes Des Moines
Candlewood Suites Des Moines
Sonesta Simply Suites Des Moines Hotel
Sonesta Simply Suites Des Moines West Des Moines
Sonesta Simply Suites Des Moines Hotel West Des Moines

Sonesta Simply Suites Des Moines Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 685 reviews" "
Rating 8 - Good. 212 out of 685 reviews" "
Rating 6 - Okay. 68 out of 685 reviews" "
Rating 4 - Poor. 34 out of 685 reviews" "
Rating 2 - Terrible. 35 out of 685 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my favorite place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice clean establishment, the staff was friendly and very helpful checking in, we have stayed a couple of times and it has been a good experience each time.
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

8/10 Good

Melvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Travelled with family
Disliked: Amenities
The woman at check in was very helpful and sweet. The only thing that was very different was having to pay 5 for parking. I do a lot of traveling and I have never had to pay a parking fee in the lot of the hotel you’re staying at. But overall I had a great experience
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
I had a reservation on this hotel on September throughout Hotels.com for 1 night. When I got there with my daughter ( we were traveling from Colorado to New Hampshire) the guy at the front desk said the computer was down and that he couldn’t let us stay. I said : listen already paid , just give a key, but he said NO, he couldn’t . So I had to find another hotel in the middle of night. When I asked for my refund with Hotels.com they denied. They said they do not remember the incident. They kept my money. Even the costumer service from hotels.com couldn’t believe it. nice job. You are a great manager. I have a suggestion: call an exterminator, when we were seating in your front desk sofa trying frantic to find another hotel for the night we saw cockroaches walking at the front lobby floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Front desk attendant was a super nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, Oak Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff kitchen was very well equipped; additional items are on display and available on main floor. Will stay here again. Good price!
Stayed 1 night in Oct 2024

4/10 Poor

Maureen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fair pricing, for the sixe of the room. Close to a multitude of different food choices. The only thing that is kinda a downer, no breakfast of any kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Comfortable, clean room.
Stayed 1 night in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Stayed 1 night in Sep 2024

10/10 Excellent

Charlie, Blue springs

Liked: Cleanliness, amenities
great
Stayed 2 nights in Sep 2024

6/10 Okay

marcy

Liked: Cleanliness, staff & service, room comfort
Rooms were clean but furniture was old. Thermostat and recliner were both partially functional.
Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I really enjoyed the staff here, the room was exceptionally clean and the hotel was relatively close to where we were going. Definitely will be staying here again in the future :)
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a surprise at how nice it was. The kitchenette was a nice touch.
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Liked: Staff & service
It was okay
Stayed 1 night in Sep 2024

8/10 Good

Rodney, Miami

Stayed 1 night in Aug 2024

6/10 Okay

Cynthia

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
I thought the laundry room was nice. The room we stayed in was large enough for the two of us. And everything worked. I didnt like the general appearance of the hotel. Outside landscaping needed to be cleaned up, parking lot needed re-paving.The lobby entrance is tiny and can get crowded. Everything seemed old, worn out, and outdated. There was food left in our units' refrigerator. 😑 Our last night stay there the police were called to the hotel TWICE. Front desk person was rather vague and blase about it when asked about it. Definitely would NOT recommend this hotel! We stayed a week and our unit wasnt cleaned ONCE that entire time. Unacceptable. This hotel is not worth the price they charge.
Stayed 7 nights in Aug 2024

4/10 Poor

Logan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was dirt and bugs in the towels. The walls and doors had stained drip marks all over. I didn’t even get into the sheets because I was nervous about what I’d find. Didn’t even feel comfortable walking barefoot here. The hallway had torn carpet spot and a strong smell. For the price, we cancelled our stay and stayed downtown for the same price, but 10 times better. I’m so confused as to how other ratings were 8 stars and up. 2 stars is generous in my opinions. Pictures don’t do it justice.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay...however the wifi service was poor. The television kept going out and it hindered me from working.
Stayed 7 nights in Aug 2024