Hyatt Place Des Moines/Downtown

3.0 star property

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Photo gallery for Hyatt Place Des Moines/Downtown

Exterior
Lobby
Bar (on property)
Indoor pool
Room, 1 King Bed, Corner (With Sofa bed, Specialty)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
418 6th Avenue, Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪7 min walk‬
  • Iowa Events Center
    ‪10 min walk‬
  • Wells Fargo Arena
    ‪11 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (With Sofa Bed, High Floor)

  • 33 sq m
  • Sleeps 6
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed (With Sofa bed)

  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (With Sofa Bed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Des Moines/Downtown

Pet-friendly hotel with free breakfast connected to the convention center in Des Moines
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Hyatt Place Des Moines/Downtown gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Ruan Center. Free WiFi in public areas, an indoor pool, and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Des Moines Civic Center and Iowa Events Center
  • Dogs welcome for a fee
Hyatt Place Des Moines/Downtown offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is served daily. The business-friendly Hyatt Place Des Moines/Downtown also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Parking is available for a fee.

This 3-star Des Moines hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Hyatt Place Des Moines/Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1011 reviews
Rating 8 - Good. 251 out of 1011 reviews
Rating 6 - Okay. 169 out of 1011 reviews
Rating 4 - Poor. 84 out of 1011 reviews
Rating 2 - Terrible. 70 out of 1011 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Stayed 2 nights in Dec 2024

4/10 Poor

Amy

Travelled with family
Problems with payment
Stayed 6 nights in Dec 2024

6/10 Okay

Aaron

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cleanliness was lacking a lot and rooms are beat up
Stayed 1 night in Dec 2024

10/10 Excellent

Dwan

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2024

8/10 Good

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were uncomfortable. Refrigerator wasn't cold. The room was very warm even with thermostat way down . Otherwise very nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Other than the elevators breaking down and climbing seven stories back from breakfast it was a good hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Liz

Business traveller, Travelled with partner
Disliked: Staff & service
Bad service. I tried rescheduling due to the weather (ice rain) and the manager said “the roads were fine” to my 2 hour drive on the I-80.
Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service
Quiet, not so much traffic and noise by occupants. Breakfast is simple and moderate.
Stayed 2 nights in Dec 2024

6/10 Okay

jose

Stayed 1 night in Nov 2024

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jodi

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is showing its age, the shower had mold, and there was food spots on the table. It was a place to stay, but definitely could use some updating. The staff was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Callie

Liked: Cleanliness, staff & service
Parking is expensive but the stay was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Austin

Stayed 1 night in Nov 2024

4/10 Poor

Nick

Disliked: Property conditions & facilities
No water pressure or hot water very inconvenient
Stayed 1 night in Nov 2024

10/10 Excellent

Sujoy

Stayed 1 night in Nov 2024

2/10 Terrible

Anthony

Business traveller
Disliked: Amenities, property conditions & facilities
Worst hotel in Des Moines. Stay in Des milloines 4 times per year and this is th worst place ever
Stayed 3 nights in Nov 2024

8/10 Good

Kristine

Liked: Amenities
Parking is not included. Either you will pay for it which is expensive, or just find other parking spaces which is cheaper but you need to walk around.
Stayed 2 nights in Nov 2024

10/10 Excellent

joseph

Stayed 1 night in Oct 2024

10/10 Excellent

????????

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024