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5.0 out of 5

"Staff were brilliant, property didn’t feel like hotel but felt more like a villa " More

By a verified traveller on Sun 24 Nov 2019

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Garden View, 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden View, Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Room, Guest room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pool Garden View Room, Guest room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean View, 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View, Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crystal Cove by Elegant Hotels - All-Inclusive . During your stay, you're just a quick walk from Paynes Bay Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and fitness classes
  • 6 minutes by car from Sandy Lane Beach and 7 minutes from Carlisle Bay
  • Airport shuttle service available for a fee

Crystal Cove by Elegant Hotels - All-Inclusive ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crystal Cove by Elegant Hotels - All-Inclusive

Couples (1) Family (1)
5 out of 5
Staff were brilliant, property didn’t feel like hotel but felt more like a villa

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by CB

Thank you so much for your perfect score on your holiday with us. I shall surely share your score and comments with the team. It was a pleasure having you stay with us and we look forward to welcoming you back in the not too distant future. Warmest regards

5 out of 5

The staff make the hotel special

From the beginning to the end the staff were friendly helpful and always smiling. The food and drink we're superb No criticism of the hotel and it's staff at all. However this could not be said of the water sports dept. There the staff were not so keen. Often it wasn't used. We often had to wait till much later to be able to water ski etc and yet no one else used it before that time. However we still had a fantastic holiday.

Posted by on 26 Nov 2013

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About the Crystal Cove by Elegant Hotels All Inclusive Resort

Location Applesby, Derricks, St. James

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Motorised water sports
  • Sailing
  • Snorkelling
  • Snorkelling excursions
  • Surfing/body boarding
  • Waterskiing
  • Windsurfing

Entertainment

  • On-site live performances

Not included

  • Scuba-diving certification
  • Scuba-diving lessons
  • Childcare
  • Off-site tours

  • Kayaking included
  • Scuba diving lessons not included
  • Sailing included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Snorkelling excursions included
  • Buffet-style meals included
  • Motorised water sports included
  • A la carte dining included
  • Service charge included
  • Additional service charge accepted
  • Water skiing included
  • All meals included
  • Childcare not included
  • Scuba diving certification not included
  • Surcharge for bottled wine
  • All available drinks included
  • Minibar (all drinks included)
  • Room service during certain hours
  • Offsite tours not included
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkelling included

Property Features

Crystal Cove by Elegant Hotels - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Crystal Cove by Elegant Hotels - All-Inclusive , you'll find 3 outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business centre on site. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Crystal Cove by Elegant Hotels - All-Inclusive . Self parking is free. Smoking is allowed in designated areas at this 4-star Derricks property.

  • 88 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Crystal Cove by Elegant Hotels - All-Inclusive offers 88 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. This Derricks property provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

Crystal Cove by Elegant Hotels - All-Inclusive has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Personal motorised watercraft on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 AM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Crystal Cove by Elegant Hotels - All-Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: There is a BBD 7.50 surcharge per order for room service at Crystal Cove.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Smoke detector
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 9.73 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Crystal Cove All Inclusive
  • Crystal Cove Elegant Hotels All Inclusive Derricks
  • Crystal Cove Elegant Hotels All Inclusive Resort Derricks
  • Crystal Cove Elegant Hotels Derricks
  • Crystal Cove Elegant Hotels
  • Crystal Cove egant s Inclusiv
  • Crystal Cove by Elegant Hotels All Inclusive
  • Crystal Cove by Elegant Hotels All Inclusive Resort
  • Crystal Cove by Elegant Hotels - All-Inclusive Derricks

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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