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Holland America Denali Lodge

3.5 star property

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Photo gallery for Holland America Denali Lodge

Lobby
Front of property
Property grounds
Aerial view
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Milepost 238.5 George Parks Hwy, Denali National Park, AK, 99755
  • Kantishna Gallery
    ‪4 min walk‬
  • Wilderness Access Center
    ‪5 min drive‬
  • Denali National Park Visitors Center
    ‪6 min drive‬
  • Denali National Park, AK (MCL)
    ‪6 min drive‬

Room options

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Room

Room

  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Aurora Denali Lodge

  • Parking included
  • Free WiFi
  • Game room
  • Business services
4.6 out of 5, Wonderful, (1001)
The price is €122
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Aurora Denali Lodge

About this property

Holland America Denali Lodge

Resort with free parking, near Denali National Park
This smoke-free resort features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Holland America Denali Lodge offers 483 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Holland America Denali Lodge's great location. During your stay, you're just a quick walk from Kantishna Gallery. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes helicopter/airplane tours
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Denali National Park and 6 minutes from Denali National Park Visitors Center
  • Local-area shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holland America Denali Lodge. An area shuttle within 2 mi is available for a fee. Free self parking is available.

This 3.5-star Denali National Park resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Holland America Denali Lodge has a restaurant on site.
Karstens Public House - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Local area shuttle (surcharge) up to 2 mi

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 12-25 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Karstens Public House

Things to do

  • Helicopter/aeroplane tours
  • Shopping

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

McKinley Chalets
McKinley Chalets Denali National Park
McKinley Chalets Hotel
McKinley Chalets Hotel Denali National Park
Hotel Mckinley Chalet
McKinley Chalet Resort Denali National Park
McKinley Chalet Denali National Park
McKinley Chalet
Mckinley Chalet Hotel Denali National Park And Preserve
McKinley Chalet Resort
Holland America Denali Lodge Resort
Holland America Denali Lodge Denali National Park
Holland America Denali Lodge Resort Denali National Park

Holland America Denali Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Barb, Cranberry Portage

Travelled with family
Disliked: Staff & service, amenities
Was told at check in there was no parking near room. Would have to walk or take shuttle. Was told that the complex "catered to bus tours, not car travelers". One king bed instead of two beds. When questioned, was told a king can fit 4 people. Was told nothing available. I said I booked 2 beds, Was asked how I booked. I said through Expedia. "Supervisor" said - "Oh that's what the problem is". Was made to feel it was my fault they did not have what I reserved. No internet from room. Had to leave complex to find a "public space". Vending machines empty. Cardboard cups instead of glass (glass is MORE sustainable) for $300/night. I don't think there was ever coffee in the room. Took an hour to get settled after 10 hour drive - not fun. The "luxury" we expected to get was only superficial and mostly the grounds (which were beautiful). Grumpy staff, Whole experience turned us off. Guess we are just not "cruise" people. Definitely not what we were expecting.
Stayed 1 night in Sep 2024

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went a year end received great price
Stayed 2 nights in Sep 2024

8/10 Good

Winnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
NA
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
A unique, fun place to stay. Hotel staff was very accomodating in helping us to have a room that met my disability needs. Shuttle met us at railroad and took care of getting our luggage to our room.
Stayed 1 night in Sep 2024

6/10 Okay

Akash

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very bad front desk
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Not enough car parking spaces. Terrible front desk service. It was end of season so help was ready to leave. Only Sophie and Jonathan--2 servers in Karstens restaurant were superb!
Stayed 1 night in Sep 2024

6/10 Okay

JOSE FLORES

Travelled with partner
Disliked: Property conditions & facilities
Extremely well located right next to park entrance. But hotel is very poorly planned, you have to wait for a shuttle or walk far away from only 2 small parking lots. There is no housekeeping and food is very overpriced.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Maripat

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in is 3. At 3:30 I checked in and was told the room may or may not be clean, but if it wasn’t I could leave my stuff in the room and comeback later. Why would they give me a room if they didn’t know it was clean and why would I leave my stuff there? The clerk was quite distracted by two coworkers who weren’t busy. Service was poor for lunch. I was finally given a menu and told what they didn’t have, but no one ever came back for my order. I left and ate elsewhere. Parking was inadequate. People were double and triple parked in the overflow lot. It was late in the season so who knows what it’s like in summer. BTW this property is owned by Holland American cruise line.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Washers
The self serve washers were run by an app that did not work. Staff was able to start them with their over-ride. Glad to have them available
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a suite and got a crooked floor, broken lock on the paito so we couldn't be secure, smelled of intense cleaner, and if you want to watch anything on the television at night forget about it. Highly don't recommend and do not trust.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Staff were nice. Shuttles a plus.
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great service but room condition poor
All the people working there are very helpful. Unfortunately, the room’s condition is very poor. Carpet and sofa feel and look dirty. Bathroom floor tile is broken. No WiFi signal in room. We were there in September; maybe the condition was better at the beginning of travel season.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yelena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Good options for food. The views are spectacular!
Stayed 2 nights in Sep 2024

4/10 Poor

Tracy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Check your linens before it’s bedtime. Ours were slept in and obvious that someone had eaten in bed. So gross!
Stayed 2 nights in Sep 2024

6/10 Okay

Rhonda

Liked: Staff & service, amenities, property conditions & facilities
The rooms are a little run down compared to the overall property.
Stayed 1 night in Sep 2024

4/10 Poor

Kristin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
When I checked in, I was given the key to an already occupied room. I opened the room door, for the room they assigned to me, and someone else’s luggage was in the room. Luckily, no one was in there but that is a huge privacy and safety issue. The front desk staff didn’t seem like it was a big issue and acted normal when I told them what happened and assigned me another room. Also, the rooms are not what they look like in the pictures. The rooms are very old, probably 20 to 30 years old, do not expect anything modern, as seen in the pictures. Parking is an issue, we had to circle the lot for 10minutes before we could find a spot. There isn’t a place for you to temporarily park when checking in because of all the tour busses. Beautiful property, however I would not recommend staying here. The pictures in the listing are very misleading and the staff are not concerned with safety or privacy issues.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Great service but rooms need updated
The staff and service is exceptional. The accommodations are outdated and minimal. There are no USB ports in the rooms and no room service.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendly, relaxed feel of the resort. All our interactions with staff were very positive, especially Martine at reception, Nick at the bar & Mary-Anne at the door/ tour area. Easy parking and central to the village (especially for those without a car).
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
A musty smell. Hammering til late. Liked shampoo etc in shower. Coffee was appreciated. Staff friendly and accommodating. Lotion would have been good. Stairs were a bit of a challenge. Scenery awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Travelled with family
This place is fantastic!
Stayed 1 night in Sep 2024