Novotel New Delhi Aerocity Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel New Delhi Aerocity Hotel

Front of property – evening/night
Exterior
Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Spa
  • Pool
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037
  • Worldmark
    7 min walk
  • Nelson Mandela Road
    6 min drive
  • Jawaharlal Nehru University
    7 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    10 min drive

Room options

STANDARD KING ROOM - FREE WIFI

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

STANDARD TWIN ROOM - FREE WIFI

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

PREMIER KING ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 1 King Bed

SUPERIOR TWIN ROOM - Lounge access with Cocktail Hours. 15% discount on hotel service

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

SUPERIOR KING ROOM - Lounge access with Cocktail Hours. 15% discount on hotel service

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

PREMIER TWIN ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite (Business Lounge Access)

  • Sleeps 3
  • 1 King Bed

SUPERIOR SUITE - 2 way airport transfers, Lounge access. 15% discount on hotel service

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel New Delhi Aerocity Hotel

Eco-certified hotel with a full-service spa connected to a shopping center in New Delhi
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel New Delhi Aerocity Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Worldmark. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy a bite to eat at Food Exchange, a buffet restaurant that serves Regional cuisine
  • Full breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, Swedish massages, or body wraps at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a steam room
  • Guests speak favorably about the proximity to the airport and the clean accommodations
  • Just a 2-minute drive from Worldmark and 8 minutes from DLF Promenade Vasant Kunj
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Novotel New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 17 meeting rooms. Event space at this hotel measures 12712 square feet (1181 square meters) and includes a conference center. A children's pool, a steam room, and gift shops/newsstands are also featured at the eco-certified Novotel New Delhi Aerocity Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star New Delhi hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Food Exchange - This buffet restaurant specializes in Regional cuisine.
Quoin - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: INR 800-999 for adults and INR 0-0 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Food Exchange
  • Quoin

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12712 square feet of space)
  • Meeting rooms - 17

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 122
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: INR 1500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 800 to 999 for adults, and INR 0 to 0 for children
  • Airport shuttle fee: INR 1800 per vehicle (one-way, maximum occupancy 03)
  • Pet fee: INR 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel New Delhi Aerocity Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Novotel New Delhi Aerocity Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 73 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Zaffori ventures llc

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Uma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sudhir

Business traveller
Disliked: Property conditions & facilities, room comfort
Very poor service
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, safe hotel. Friendly staff, good food. Great location.
Stayed 7 nights in Aug 2024

4/10 Poor

Alka

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad experience
The hotel tries to cheat. It took payment for the taxi service to and from the airport saying we cannot book until the payment is done, and then charged the guest also taking advantage of the fact that generally we do not cross check from our guests or clients. When they do not book the taxi before payment, why would they charge. Also, the payment received by them on booking was also confirmed by them. Upon pointing out the double payment, they just messaged after 4 phone calls( which they never cared to answer) that it would be returned in 10 WORKING DAYS! It seems this is a norm and they do it always and make money in 80-90% of the cases as they were not apologetic and never bothered to call back! They also had no explanation!
Stayed 1 night in Sep 2024

10/10 Excellent

Pieter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

LEE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good choice for business travelers for south and west of Delhi/New Delhi
Stayed 1 night in Sep 2024

10/10 Excellent

Gourchand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, nice breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Ramu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel! Great food! Great staff!!
Stayed 1 night in Aug 2024

8/10 Good

Ravindra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel Aerocity offers value for money. I stayed here just for 1 day for business. While some rooms are very good (premium suites), the beds in deluxe rooms could be better. The location is close to World mark shopping malls and restaurants, making it very convenient for those wanting to stay closer to the airport.
Stayed 1 night in Aug 2024

2/10 Terrible

VIRENDER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel we have ever stayed due to the property condition and overall service.
Stayed 1 night in Aug 2024

10/10 Excellent

philippe Thivierge

Stayed 1 night in Aug 2024

8/10 Good

gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

Chenna, Mountain Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and close to airport
Stayed 2 nights in Aug 2024

10/10 Excellent

Harshal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

THOMAS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is okay. Looks like mostly for business travellers. Breakfast was good. Dinner - room service was expensive
Stayed 1 night in Aug 2024

10/10 Excellent

Rajam

Stayed 1 night in Aug 2024

10/10 Excellent

Rajam

Stayed 1 night in Aug 2024

4/10 Poor

ABHIJEET

Liked: Cleanliness, property conditions & facilities
Overall nice but not being able to process the credit card was quite amusing
Stayed 1 night in Aug 2024

10/10 Excellent

Artur, OConnor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Phalguna

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nitika, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to the hotels in this area that I have stayed in through the years, I found the service in this hotel truly amazing. The breakfast buffet is great. The spa at Pullman was lovely. The all day dining option was good. The hotel staff goes all out to ensure that you enjoy your stay. Thank you!
Stayed 2 nights in Jul 2024

10/10 Excellent

Yit Meng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Room are clean and service is good. Staff is also helpful. Enjoy the stay.
Stayed 7 nights in Jul 2024

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport. Good service. Check in can be smoother.
Stayed 1 night in Aug 2024