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29 Dec 2019 by General Manager
Dear Guest, Thank you for taking the time to rate us on Expedia. We value your feedback. Please allow us to express our sincerest apologies as we acknowledge the dissatisfaction. Our brand has 1100+ hotels worldwide, they all are similar in rooms size, product and service standards. Conscious that no explanation can undo the dissatisfaction, we assure you of marked changes to generate your liking for us . Thank you for being with us, always feel welcome at ibis New Delhi Aerocity. Warm Regards Anant Leekha General Manager
29 Sep 2024 by Aarti Verma, Front Office Manager
Dear Michael,Thank you for rating ibis New Delhi Aerocity! We regret that your stay experience did not meet your expectations. Please elaborate and share your concern with us. Rest assured that your feedback is important and shall be looked into with extreme care. Best Regards
14 Sep 2024 by Front Office Manager
Dear Guest,We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. We have noted areas highlighted for improvement in your feedback. Rest assured that your feedback is important and will be dealt with extreme care.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsAarti Verma
Ibis New Delhi Aerocity Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 3843 square feet (357 square metres) and includes conference space. The business-friendly ibis New Delhi Aerocity Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Self parking is free. Smoking is allowed in designated areas at this 3-star New Delhi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Ibis New Delhi Aerocity Hotel offers 445 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature memory foam mattresses. 26-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Spice It – This café specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
The Hub – This bar specialises in international cuisine and serves breakfast and light fare. Open daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests can access their accommodation through a private entrance.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
