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Sheraton Dallas Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Exterior
Outdoor pool
Breakfast and dinner served, American cuisine
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Pool

Explore the area

Map
400 Olive St, Dallas, TX, 75201
  • Majestic Theater
    4 min walk
  • Dallas Museum of Art
    7 min walk
  • Morton H. Meyerson Symphony Center
    9 min walk
  • Dallas, TX (DAL-Love Field)
    17 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

  • 67 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairmont Dallas

Pool
Pet-friendly
Restaurant
Air conditioning
4.2 out of 5, Very good, (1849)
The price is €255
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Fairmont Dallas

About this property

Sheraton Dallas Hotel

Eco-certified Dallas hotel in Downtown Dallas with a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Dallas Hotel. During your stay, you're just a quick walk from Majestic Theater. Enjoy features like an outdoor pool, a restaurant, and a 24-hour gym.
  • Enjoy American cuisine while dining at Open Palette
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from American Airlines Center and a few minutes from Kay Bailey Hutchison Convention Center
  • Pets welcome for a fee (restrictions apply)
Sheraton Dallas Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A business center, 60 meeting rooms, and limo/town car service are available. Event space at this hotel measures 230000 square feet (21368 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Sheraton Dallas Hotel. For a fee, parking is available.

This Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and public transport

  • Covered self parking on site (USD 30.00 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Open Palette
  • Open Mkt. Grab 'n Go

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dining table
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (230000 square feet)
  • Meeting rooms - 60

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch plasma TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Weight limit: 35 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.900 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Sheraton Dallas Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 1003 reviews" "
Rating 8 - Good. 226 out of 1003 reviews" "
Rating 6 - Okay. 102 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 70 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

mario

Stayed 1 night in Aug 2024

6/10 Okay

Jason William

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property is in great location. After room change due to A/C issue unfortunately the 2nd room seems the same, it's so uncomfortable! even setting the thermostat to 67.
Stayed 3 nights in Sep 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a little two day getaway. Loved everything about it ! Room 10/10..the city view was awesome Food 10/10..we paid for breakfast,everything was delicious.. they also had so many other options of food for throughout the day Bar 10/10…good drinks and food Pool was nice and heated with city views ! Although we didnt get to use it 😞 The only downside was parking bc you have to pay, but its downtown so its expected. Overall it was very nice and had everything we wanted !
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Cecelia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Staff & service
Excellent staff at front desk and in restaurant. Room a little tired - could use a little TLC, cleanliness was sub-par. Not what was expected for price paid.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Raul

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

shanker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but lot of noise due to heavy crowd
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brittany

Stayed 1 night in May 2024

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well done!
Stayed 3 nights in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

4/10 Poor

Donna

Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Stayed 1 night in Jun 2024

2/10 Terrible

Cheryl

Stayed 2 nights in Jun 2024

10/10 Excellent

Chassity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown.
Stayed 5 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hhod
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Margaret, Tuscaloosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

8/10 Good

Joy

Stayed 3 nights in Jun 2024

4/10 Poor

Tara

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Won't make this mistake again
Got double charged for my room, it took days to fix. Pushed my account into the negative. Not friendly to average people passing through. Confusing layout and obnoxious clientele after midnight.
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton was great as always!
Stayed 2 nights in May 2024