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Residence Inn Dallas Lewisville

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Dallas Lewisville

Exterior
Reception
In-room safe, desk, soundproofing, iron/ironing board
Indoor pool
Fridge, microwave, stovetop, dishwasher

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Pet-friendly
  • Housekeeping
  • Kitchen

Explore the area

Map
755 C Vista Ridge Mall Drive, Lewisville, TX, 75067
  • The Vista
    4 min walk
  • Wu Wei Din Chinese Cuisine
    5 min walk
  • North Carrollton-Frankford Station
    5 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    13 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Fireplace)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Fireplace (Fireplace)

  • 66 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Residence Inn Dallas Lewisville

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Residence Inn Dallas Lewisville offers 72 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lewisville hotel provides complimentary wireless Internet access. 32-inch Smart televisions come with premium cable channels and Netflix. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn Dallas Lewisville. During your stay, you're just a quick walk from The Vista. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym and basketball
  • 10 minutes by car from Gaylord Texan Convention Center and 8 minutes from Grapevine Mills Mall
  • Cats and dogs welcome for a fee
Residence Inn Dallas Lewisville offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn Dallas Lewisville. Self parking is free.

This Lewisville hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Indoor pool

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to February 1 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lewisville Residence Inn
Residence Inn Dallas Hotel Lewisville
Residence Inn Dallas Lewisville
Residence Inn Lewisville
Residence Inn Dallas Lewisville Hotel
Dallas Lewisville Lewisville
Residence Inn Dallas Lewisville Hotel
Residence Inn Dallas Lewisville Lewisville
Residence Inn Dallas Lewisville Hotel Lewisville

Residence Inn Dallas Lewisville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 149 out of 309 reviews" "
Rating 8 - Good. 78 out of 309 reviews" "
Rating 6 - Okay. 31 out of 309 reviews" "
Rating 4 - Poor. 32 out of 309 reviews" "
Rating 2 - Terrible. 19 out of 309 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHANG JAY

Stayed 12 nights in Sep 2024

6/10 Okay

Noel

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for a week and everyone was super friendly. But the hotel is super outdated.
Stayed 8 nights in Jul 2024

4/10 Poor

Sonja

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Blackout curtains were shredded in every room. Dishwasher did not work (no on came to fix it in the week we were there).The property needs a refresh. Not what you would expect from a Marriott.
Stayed 7 nights in Jul 2024

4/10 Poor

Ronnie P

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfied residence inn
Hotel outside facilities was dirt with trash on the ground. Inside walkways were unclean with trash along floors, Pool was old and mold on pool lining walls. Hotel smelled muggy and room was okay but when I went to place a can in recycle bin behind closed cabinet it had moldy trash in it. Yuck
Stayed 3 nights in Jul 2024

4/10 Poor

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rating does not match the quality of this hotel!
Reserved the rooms for $89 +tax per night, got there and they charged $114 + tax. Plus a $200 incedent fee. Was supposed to have wheele chair accessible since i was having surgery, even requested when reserved (4 months in advance) did not get an accessible room. Pool closed, dirty room, dirty hallway. Last night we were they woke up to someone accessible in the hallway at 4:30am... finally at 6am they called the cops to remove them!
Stayed 6 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 3 nights in Mar 2024

4/10 Poor

Shawneen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check reviews first!
Upon check-in, our room looked used and outdated, and had a moldy odor in the corner near the bed, but we were only there briefly to unload the car before meeting family. It was after 10pm when we learned the carpet outside the utility closet (housing the AC unit) was saturated. We reported to front desk, and were told there weren’t any other rooms available to switch us into, but they could move us after other guests checked out the next day. We stopped at front desk multiple times the next morning/afternoon, with Ms. Joy repeatedly telling us she would let us know which room would be ours once housekeeping notified her it was ready. We were in the room from 1pm-5:30pm, with no other contact from Ms. Joy. At 5:30, Ms. Joy was gone, Ms. Ali was at the front desk, and advised the whole hotel is booked up, except 2 rooms without AC, so once again, we are stuck in this room that’s exacerbating my allergies. We ask for a manager, and are told Tom won’t be in until Monday (it’s Fri), but here’s his email to complain/req a refund. Other issues to note: heavy dust on intake vent & all around door to utility closet, at least 2 baby roaches, unfinished ceiling repairs, dirty ADA seat in tub, breakfast a fraction of the food advertised, pool closed without notice, door key doesn’t gain entry to hotel front door after hours. Thankfully, Hotels.com refunded us in full.
Stayed 3 nights in Jun 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 7 nights in Jun 2024

2/10 Terrible

ANGELIEC

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, it was the most disgusting hotel I have ever stayed.
Stayed 6 nights in Jun 2024

2/10 Terrible

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Julie

Travelled with family and small children, Travelled with pets
Disliked: Property conditions & facilities
The property was quiet. The pool wasn’t open and it was one of the reasons we booked the room.
Stayed 4 nights in May 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wynona, The Colony

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk is awesome. Cigerett smell throughout building. Elevator feels like it’s going to drop you and makes a loud thud. This elevator doors shuts on you and doesn’t move back open without you forcing it. Curtain liners in suite have holes all in them. Carpet has stains everywhere. Dishwasher had terrible odor.one bathroom needs the toilet seat replaced repaired, half of the seat moves off the seating area. The beds were comfortable. The AC worked great. The full size refrigerator was good. Breakfast buffet was typical.
Stayed 1 night in Jun 2024

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott, do better. This place is gross.
The room was filthy and stinky. The breakfast was a couple of bagels, a frozen entree, apples.
Stayed 5 nights in May 2024

10/10 Excellent

Dwight

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The American flag that was in front of the building.. I feel that it showed appreciation and understanding.. great job
Stayed 7 nights in May 2024

6/10 Okay

Joel

Liked: Staff & service, room comfort
Decent but could be better
Decent for a one night stay. The a/c was marginal, the breakfast was subpar, and the rooms seemed outdated. I would stay here again for a short stay but would look for alternatives
Stayed 1 night in May 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great Location but the Maintenance is Lacking
Like the title states, this is a great part of Dallas to stay in... but the upkeep is lacking. First off, I tried calling this place directly to modify my reservation. After 15 calls over a 5 hour period I just gave up. Don't know what the front desk person was doing that whole time, but I had to reach out to Expedia and Residence Inn customer service line to get involved. Then, once I heard back from their customer service, I found out that my reservation on their books was different than what I booked through Expedia. Don't know how that happened. The last straw was checking into a room with the security latch broken off the door, like someone had kicked the door in. There was also a hole in the wall behind the door, cracked black out shades in both rooms, a falling bathroom fan grill, and a weird ceiling spot.
Stayed 3 nights in May 2024

4/10 Poor

carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was poorly maintained. Tipped curtains. Auto front door broken the entire time we were there. Back door propped open. Air conditioner super loud. Everything was dingy and old in and outside the hotel. I have never been to a Marriott property that was this bad
Stayed 3 nights in Apr 2024

6/10 Okay

Thoan

Liked: Cleanliness
Stayed 7 nights in Apr 2024

6/10 Okay

Cristy

Liked: Staff & service
Disliked: Property conditions & facilities
La puerta de enfrente no cerraba si me incomodó un poco eso
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff - great room
Stayed 2 nights in Apr 2024

8/10 Good

Kali

Liked: Cleanliness
Stayed 6 nights in Mar 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
My stay was great as always. Just a few things missed, no towels in one bathroom, no shower curtain in the other bathrooms, but they were quick to supply what was needed. Kitchen didn't have a coffee pot nor were all the dishes clean. Was surprised to have a full breakfast available, as last time I was there, only grab and go was available. Can't wait to stay there again in May.
Stayed 6 nights in Mar 2024

4/10 Poor

Shannon

Travelled with family
Disliked: Staff & service, property conditions & facilities
Security issue for me
All entry and exit doors at the hotel did not work. Anyone could enter the hotel rather than just guests with a card key. The side doors were propped open with a rock and the automatic front doors were not on their track just open all the time.
Stayed 2 nights in Mar 2024

6/10 Okay

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok
Pool was broken and never had maid Service for 4 days. For 4 days I had to get towels and take out the trash and make the bed.
Stayed 4 nights in Feb 2024