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MainStay Suites Addison-Dallas

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Addison-Dallas

Exterior
Fridge, microwave, stovetop, dishwasher
Front of property
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen

Explore the area

Map
15200 Addison Road, Building A, Addison, TX, 75001
  • Addison Circle Park
    6 min walk
  • Village on the Parkway
    16 min walk
  • Quorum Park
    2 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    22 min drive

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Quality Suites Addison - Dallas
Pool
Breakfast included
Pet-friendly
Parking included
3.1 out of 5, (1004)
The price is €60
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Quality Suites Addison - Dallas

About this property

MainStay Suites Addison-Dallas

Suburban hotel with free breakfast and a 24-hour front desk
This hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities.
MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at MainStay Suites Addison-Dallas, you're just a quick walk from Addison Circle Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Just a 4-minute drive from Galleria Dallas and 13 minutes from Dallas Market Center
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 344 square feet (32 square meters) and includes conference space. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly MainStay Suites Addison-Dallas. Free self parking is available.
Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (344 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch HDTV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

MainStay Suites Addison-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 267 out of 999 reviews" "
Rating 8 - Good. 263 out of 999 reviews" "
Rating 6 - Okay. 184 out of 999 reviews" "
Rating 4 - Poor. 144 out of 999 reviews" "
Rating 2 - Terrible. 141 out of 999 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

rammond

Stayed 1 night in Aug 2024

10/10 Excellent

Coffee

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Donald

Stayed 7 nights in Jul 2024

2/10 Terrible

Jethro

Disliked: Cleanliness, amenities
Not good people don’t stay here.
Stayed 3 nights in Jul 2024

8/10 Good

Rebekah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We were given a deal and then told the rules were different the next week because we was told wrong definitely not fair to me as a customer I should be held to what I was told and the employee trained appropriately roaches needs to be addressed besides that was very nice
Stayed 7 nights in Jul 2024

4/10 Poor

Chris

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
this place aill charge ur card up if u put one on file without ur consent
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Tren

Stayed 1 night in Jun 2024

2/10 Terrible

Firoz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in shambles. Everything is filthy, breaking and there were ants, cockroaches and bugs all around. In the kitchen, dish washer was broken, no utensils, no glasses and several items missing. No bathtub towel, dirty hairdryer, doors breaking, broken bathroom fan and furniture was filthy dirty with stains. Carpet in the hallway and stairs was dirty with people's puke. It was absolutely disgusting staying there. We had paid in advance so there was no refund. Continental breakfast was only coffee. Nothing else.
Stayed 4 nights in Jun 2024

6/10 Okay

Michael

Stayed 1 night in Jun 2024

6/10 Okay

Jason

Stayed 2 nights in Jun 2024

4/10 Poor

Martha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place smells like dog pee throughout. The walls are so thin you can hear everything from 2 doors down. They claim to serve breakfast and only put out coffee and a few muffins to grab. The bathroom was falling apart the carpet in the rooms and hallways haven’t been changed in over 2 years. The pool was filthy and the walls looked yellow. They charge double what Oyó or Super 8 charge per night and there is no difference in service or condition of the place.
Stayed 14 nights in Jun 2024

10/10 Excellent

Ronald

Stayed 4 nights in Jun 2024

2/10 Terrible

lyndsay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!
Checked in on a Monday and the front office staff was RUDE!!! When my daughter and I got to our room our room door was cracked open and I had to push the door open so hard with my hips to open the door as it looked to be broken. So we unloaded our belongings then tried our room key before leaving for the day and good thing we did cuz we were unable to open it. Luckily the maintenance man was there to help us open the door which took him 7-10 times to get open. He shared with me someone had passed away in the room and they had to break down the door. The stank that came from that room was awful!!!!! Got switched and the lady still was rude as heck! The only good thing about this stay was it was centrally located to the things around town. Smelt like dog and cat piss everywhere. Worst stay ever!!!!!
Stayed 3 nights in Jun 2024

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom , had to kill roaches, wouldn’t be staying here again
Stayed 1 night in May 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price for sure. Staff is for the most part very friendly when you can find them.
Stayed 5 nights in May 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Staff is friendly when you can find them
Stayed 4 nights in May 2024

2/10 Terrible

Adan

Business traveller
Disliked: Staff & service
Stayed 3 nights in May 2024

4/10 Poor

Alonda

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quietly and close to excitement
Stayed 7 nights in May 2024

4/10 Poor

Seol

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We left immediately after we found cockroaches in our room. The place smelled horrible and the room smelled very strongly of cleaning solutions. Will not recommend. You get what you paid for, but cockroaches....? Really?
Stayed 2 nights in May 2024

6/10 Okay

JOSE

Liked: Staff & service, room comfort
It's ok
The suite was spacious and comfortable in general. Some furniture it's old and worn out. The bed was very good and the room quite, I slept well. There are small roaches in the kitchenet and the bathroom, other than that everything else is ok.
Stayed 5 nights in May 2024

2/10 Terrible

Nikki

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
HORRIBLE
This is the most awful “hotel” I’ve ever stayed at in 43 years. It was FILTHY. We arrived at 11:30pm and were leaving the next morning or we would’ve relocated to another hotel. Dead bugs on the floor throughout the hotel, roach in the room, refrigerator would not shut therefore it was open all night. The desk and chair had some sort of “liquid substance” on it so clearly had not been cleaned. Smoke detector and water sprinkler were hanging out of the ceiling. I’m pretty sure there was human feces on the bathroom wall. This place was DISGUSTING! We left by 8:30 the next morning so our stay there was less than 10 hours but it was definitely 10 hours too long. The “breakfast included” was a dry, stale 2 pack of muffins.
Stayed 1 night in May 2024